ITunes Match iOS 8 playlist sync problems

I Have many playlists organized into folders. ITunes Match syncs them over between an iMac and MBA, but won't organize lists into folders on the iOS devices. Folders appear there, but only one list, seemingly random, will appear in the folder. Anyone having this issue?

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ITunes Match and Playlists on iPhone - not syncing in correct order

Is anyone having problems with iTunes Match and playlists on their iPhone? I normally have my playlists sorted by date, however, on my iPhone it is showing up in random order and not exactly like the playlist I have created on my computer. I wasn't sure if I need to change any settings or anything or if this was a glitch.

Please Please PLEASE DON'T reset your iPhone if you get this issue
As has been mentioned before try this first - connect your iPhone:
1) Right click the iPhone icon in the Device list on the left-hand side of your iTunes window
2) Click on the Reset Warnings entry
3) Click on your iPhone icon in the devices list and look at the main window, then select the Applications tab
4) Make sure you tick the Sync Applications box and select All Applications
5) Press Apply in the lower right hand corner of iTunes
6) Press the Sync button in the same position
You should get a warning that there are apps on your iPhone that should be backed up into iTunes. Select OK and your iPhone apps should be backed up with the rest of the Sync.
MAKE SURE NOT TO CHECK DON'T SHOW WARNING AGAIN!!!
I bet this is usually why people run into this problem, as we assume that it will do it automatically but it doesn't.

ITunes Match will not sync songs in a playlist to iPhone

iTunes Match will not sync all songs in a playlist to my iPhone. All songs have iCloud status of matched, uploaded or purchased, and are 128k bitrate or higher. How can I get iTunes match to sync this playlist properly?

I rang applecare with this issue and the way it was resolved was as follows:
To make sure iCloud is up to date:
1. In iTunes on the computer select "Update iTunes Match" from the Store menu and wait until it finishes.
To refresh the data on the iPhone:
2. Power the iPhone down and back up again
3. Settings > iTunes & App Store > iTunes Match > Off
4. Launch the Music app to verify Match is off
5. Power the iPhone down and back up again
6. Settings > iTunes & App Store > iTunes Match > On
7. Launch the Music app and givit it time to update (probably best done when you have a Wifi connection).
Hope this helps

My itunes match will not sync properly

Mac User same thing
Hello there here is my problem. My itunes match will not sync properly. It shows a lot of songs over 100 with the icloud match status as "Waiting"
Here is what i have done
1. Reinstall the entire OS delete everything and start from scratch
2. Turn on and off itunes match.
3. Hold down the option key
4. Move my music out of the music folder clear everything out of my itunes and bing back my music.
5. Use backup copies of my music in case the music files had been corrupted.
6. Checked numerious mac community forms that report simular issues.
7. Tried another macbook pro that I have
8. My wifes account which has about 8000 songs did no have the issue. My account seems to have the issue sobeservices2. I beleive this to be account specific. My account has 11481 songs and about 100 to 100 show with the status of "waiting"
9. I get no error messages
10. I've tried multiple ISP - COMCAST - FIOS - I even tried multiple computers
11. Redid the entire os
12. My account has problems "*****s2" but my wife account does not
13. Replicated the issue on more then one computer it seems only has problems with my itunes account. Suck waiting to upload
and its not always the same songs sometimes it's different songs that it gets suck waiting to upload.
14. Removed the waiting songs and attempted again
15. Started with fresh iTunes had the server match a blank itunes folder to the point where it said "0 Songs Match" then re-added them
16. Called Apple Care and spoke with a Senior Advisor who told me he would have to escalate a ticket and he to thought I had done all the tsing possible and that it was up to the engineers to figure out a solution.
I have been working on this for about 4 weeks now. All my trouble shooting has pointed it to be an account specific issue.
Any advise from the community

Hi
I have had a similar set of issues. 8000 songs, 800 in waiting. All ripped from CD into Apple Lossless - mainly classical so most didn't match directly.
First I ripped all these 8000 songs for my father first on his laptop from his CD collection. Eventually got them all matched or uploaded to his Match account (except one) by the usual tricks people suggest (e.g. recoding as AIFF or MP3 etc, deleting, re-adding blah blah). Though of course I shouldn't really have to waste my time doing this. One song absolutely refused to upload. Tried everything - including buying a pristine downloadable version off the publisher's website. Still resolutely refuses to upload.
Anyway - main problem is now with my PC. I copied all these 8000 tracks over. Re-installed everything etc. 800 remain in "waiting" (even though they uploaded Ok on a different account). When I rip my own CDs even some common stuff (e.g. Bowie/Stones) gets uploaded instead or matched and often with one or two tracks stuck in 'waiting'.
If I then look at my IPad (with Match enabled), it will show these waiting tracks as if they were already downloaded to it (which of course they are not). If I try and play one of them it just skips over it.

ITunes Match: There was a problem with your payment type.

This Morning i received the following email from apple regarding my itunes match account.
I have no idea why this has happened, i am now worried of loosing all my music.
I have itunes match set for AUTORENEWAL, and there ist enough credit on my itunes store account.
Does anyone have an answer to this?
Would be greatful for help.
Thanks in advance
iTunes Match: There was a problem with your payment type.
There was a problem with your payment type that prevented the automatic renewal of your subscription to iTunes Match. To renew your subscription and to regain the ability to store your entire music collection on iCloud and enjoy it on your iOS devices, iTunes, and Apple TV, you will need to update your payment information. iTunes Match stores not only your songs purchased on the iTunes Store, but all of the other great music you have acquired over the years, including music from CDs.
To update your payment information or manage your subscription, sign in to iTunes on your computer and go to your Account Information page. Your matched and uploaded tracks will be removed from iCloud in 90 days, so renew your subscription now and keep all of your music in the cloud so you can listen to it anytime, anywhere.
Regards,
The iTunes Store team

I tried calling but they are closed in bservance of holiday. I want to resolve this issue now please via Internet so that I can resume my game. Thx very much for your help. Can u guide me thought this or email me the instructions as to how to resolve this step by step. It appears to me that there must have been a past billing issue.

ITunes Match and playlists broken in iOS 8

Since updating to iOS 8 I can no longer add songs to playlists from my phone (I have iTunes match). When attempting to add a song sometimes it gets stuck in the add screen and does not show a "done" button to press or if I add one, it just doesn't add it to the playlist. I can however add songs to the playlist from my mac and it will show up on my phone like normal, just unable to add from my phone.
Other iTunes or music app issues are songs not showing up where they should. I had a song that downloaded from a pre-order, I changed the genre to one of the main genre's I use (like normal), added it to a playlist, and now that the entire album has become available and has downloaded the first track is not able to be found through either genre (either original or my own altered genre) or artist although it still shows up on the playlist.
One more thing about adding songs to a playlist on iOS. I was glad to see that one of the buttons on the bottom (in the add screen) is playlists now as an option to add a song but if you edit the buttons on the bottom and move genre down there, it doesn't stay put. It's back on the "more" screen each time.
Here's a suggestion to any apple folks if they're reading this, besides fixing the things above, how about from the song playing screen when you press the + button that an option is to "add to playlist". When you click on that it brings you to your playlist view to select a playlist. It's a pain in the butt when say you're listening to a song on shuffle, want to add said song to a playlist so you have to back out of the song playing screen, find the playlist (for which I have multiple layers due to playlist folders) click the add button, find the song (after you move genre to the bottom again) then click on the plus sign, hit done, make sure it took it, back out of the playlist view to get back to Now Playing. For people like me who take advantage of iTunes Match and have a lot of music in their libaray, Genre and playlists are the easiest and quickest ways to find what I want to listen to and at times it's not very efficient.
Thanks for your considerations and eventual fixes.

iTunes Match has this problem with almost every iPhone software update. It's unfortunate that they cannot track down the issue. Hopefully this is not indicative of Apple's expertise when it comes to all cloud services. Music, photos and personal data are things that are important to all of us and we spend many hours on custom playlists, personal photo albums and are putting our trust that the work won't just disappear. iCloud drive is another promised feature and it's becoming tougher to trust a new free service when long-standing issues on a paid service cannot be fixed. I want to remain optimistic but so far, iTunes Match is not helping.
On a positive note, the playlists on my Apple TV matches perfectly with my iMac and was working well on my iPhone 5S. The update to iOS 8 on the 5S did NOT cause the playlists to go out of order. I have only seen this issue on new iPhone 6's and iOS 8. Also, moving playlists in and out of folders in iTunes on a Mac seems to be a temporary fix that only lasts as long as you are logged in – Signing out of iTunes Match on iOS and signing back in brings back the problem… which *****.
iPhone 6, iOS 8.0.2

ITunes Match Smart playlists refering to other playlists sync

Is it possible to sync smart playlists refering to other playlists in ITunes match?
This was not possible 1 year ago.

beans; everyone has this seeminlgy, and no one has a fix (smart lists accessing smart lists doesnt sync over Match, iTunes tells me. So best bet appears to be disabling match, canceling the Match renewal, and wait for io7...

Automatic (intelligent) Playlist Sync Problems

Hi,
I am using iPhone 4S running on iOS 8.2 and Itunes for Windows 12.1.1.4 and I have got problem with a special playlist.
I have defined a playlist like this:
Track, which have not been played for more than 2 year
and
have got rating for more than 3 stars and genre is not like pop.
The playlist is working on itunes fine and selects files according to definition. If I play a song on iTunes this sone will be removed from this list on iTunes. This works perfect.
iTunes even syncs this ist to my iPhone without any mistake.
When I play one song on my iPhone from this list the playlist recognizes that I have played this song and is reducing the amount of songs after playing each song. At least I have heard all songs and now my problem is starting.
iTunes does not recognize that I have played these songs on my iPhone and does not update the playlist at iTunes for the on the iPhone played songs.
It seems that there is a sync problem from iOS 8.2 to iTunes 12.1.1.4
Does anybody have got any idea how to fix this problem?
Any help would be appriciated.
CU
Christian

You can make a playlist of your own and set the option yourself. Open iTunes and create a playlist to update your iPod from, call it -My iPod for example (the dash will position it at the top of the playlists in Sources). You can make it a smart playlist that picks the songs for you or just a normal one and drag whatever content you want to have into the playlist. If you are making a smart playlist limit it to just less than the size of your iPod. Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
How to create a Smart Playlist with iTunes
Syncing Music to iPod
To make a random playlist go to File>New Smart Playlist.
Uncheck "Match the following rule"
Check "Limit to" put the size of the playlist you want to sync in the number box, choose "MB" or "GB" from the first list box, choose "Random" from the next list box. Check "Live Updating"
When you want to change the selection in the smart playlist just delete everything in it and it will add a new selection. When you want to change the normal playlist just delete out what you don't want and drag in a new selection.

ITunes Match/iOS 7 iPhone music workaround for excessive data usage?

I just got an email from AT&T indicating I had exceeded 150GB of home data usage this month. It was because I used my home wifi to download 5000 songs to my iPhone from iTunes Match to fill it.
I'm frustrated, since it used to be so easy to make iTunes Match work for a large amount of music: In iOS 6 what I used to do (if I had to restore iPhone and set up as new phone): Plug iPhone 5 into computer, set up phone as new, check "manually manage music and videos" and "prefer 128kbps" and make sure iTunes Match was off in phone settings. Then drag & drop 5000 songs (about 40GB) from iTunes into phone. Once that was completed (a couple of hours), I could disconnect the iPhone from my Mac, turn iTunes Match to "on" in phone settings, and I'd get a message on the phone saying "All music on this device will be replaced" which is fine, but other than taking a while to update the remainder of my iCloud stored music, it used very little data.
Fast-forward to this past weekend. After updating to iOS 7.0.2 and having to do a restore and set up as new iPhone, this approach didn't work: When the step came "All music on this device will be replaced," all of the 5000 songs entirely re-downloaded all over again, which took 27 hours and burned through 40+ GB of home data (not phone data, since I was on Wifi). I kept my phone at home, plugged in and on wifi all weekend so as not to burn through all of my LTE data.
What is the deal? If I have to do this again (let's hope iOS 7.0.3 or 7.1 doesn't force my phone into recovery mode again), I certainly don't have the time or patience to let iTunes Match redownload all music again, and I certainly don't want to use up 40+ GB of home data.
Is there a workaround for this? Have others been successful transferring music via computer first and then turning on Match without problem in iOS 7.0.2? I'm sure it worked that way in iOS 6, and without completely redownloading all the music again, since that process would have taken several hours and a lot of home data, and I have not had any problems like this prior to iOS 7.

I think a better question is why do you "have to" restore your iPhone and set it up as a new device as often as you seem to? This seems to be more of a problem for you.
I followup question is why do you have iTunes Match turned on if you're syncing all your music to your iPhone?
Perhaps you should examine how you're using your iPhone and iTunes Match?
brsedu wrote:
Have others been successful transferring music via computer first and then turning on Match without problem in iOS 7.0.2? I'm sure it worked that way in iOS 6, and without completely redownloading all the music again, since that process would have taken several hours and a lot of home data, and I have not had any problems like this prior to iOS 7.
To answer this question, yes I have. It has always worked this way for me.

Does iTunes Match replace Music syncing?

I was just wondering if I buy iTunes Match will I no longer need to sync my device with my computer for music?

Just be warned, though, that syncing of metadata (such as Play Counts, Last Played) in iTunes Match is still pretty erratic. Just yesterday, I played all the tracks with Plays = 0 and updated iTunes Match afterwards. When I opened iTunes again this morning, the tracks are back in the playlist with Plays = 0 again. All my iOS devices did not update as well. If you care about your metadata, do not subscribe to iTunes Match, at least not yet, until they sorted this thing out.

ITunes 11 & iPhone 5 sync problems

I updated to iTunes 11 the day it was released, and tried to sync my iPhone 5 with it for the first time yesterday. The plan was to remove most of the music that was already on the iPhone and replace it was some albums/playlists/songs that I recently downloaded. So, I went to the device drop down menu, selected the iPhone 5, went to music, unchecked what I was taking off the phone, checked what I wanted to add, then hit sync. Same thing that has worked since iTunes first came out. However this time I had a problem...
The phone was still showing that it had most of the music I was removing still on it, and only about a third of the music I was adding. I tried to play the music on the phone and it just skipped everything. The meter in iTunes that shows the amount of space music, books, etc. take up on the phone showed I was 16.59 GB over the limit. I unchecked a newly added playlist, and suddenly I had 20 GB of free space. Not really sure what is going on, because I've since tried restarting the MacBook, restarting the phone, unchecking all of my music->syncing->adding music again, and nothing seems to get it right.
Has anyone else experienced any sync issues since upgrading to iTunes 11, and have you been able to resolve your issues?
thanks

There are, I think, three completely separate problems being discussed here.
1. Music only partially syncing (smarris)
Try deleting the music from the phone manually. I'm assuming here that you have it all safely backed up somewhere else, and that you realize that if this suggestion doesn't work it could leave you with no music on your phone.
Go to the Settings app, tap General --> Usage --> Music (you might have to wait a few seconds for that to show up). Then, for the "All Music" item, swipe to the left and tap "delete".
Then try syncing with iTunes again.
2. itunes losing the connection to the phone (thaipod).
Try turning your computer off, and turn the iphone off (hold the power button on the top for a few seconds, until you see the red "slide to power off"). Then turn everything on again, and try to sync with a USB cable, if that works try to sync via wifi.
3. Playlists not showing with "iCloud" (johnsanchez2022)
By "iCloud" do you mean iTunes Match? There's a discussion forum specifically for iTunes Match, and you're probably better off asking this question there. Playlists that contain "ineligible" tracks won't sync via iTunes Match, so that might be part of the problem, some "smart playlist" criteria won't work correctly at the moment, so that could be part of it.

After turning on iCloud/iTunes match, my playlist was duplicated 2000 times

Today I created a playlist on my iPhone 4 called "xmas." Now a few hours later this playlist has been duplicated more than 2,000 times -- it appears that way on my mac Mini, iPhone and iPad. Anyone else have this problem or know how to fix it?

Ok, i seem to have maybe fixed it after several hours of deleting the same playlist over and over again. I will try to explain what i did..
1. Turned off Match on iPhone and iPad
2. Deleted 1000s of the Playlist in iTunes, but left one!
3. Put 2 songs in the 1 remaining problem playlist in iTunes on my Mac
(the 2 songs i chose were songs that were ON my iPhone already)
4. in iTunes I chose "Update iTunes Match" in the "Store" menu.
(let it finish, shouldnt take long)
5. Restart iTunes.
6. Turned on Match on iPhone
7. Created a playlist on iPhone with 1 song in it
(before it had a chance to populate any playlists from iCloud/Match)
8. Cold restarted iPhone
(Home and Lock button restart)
9. Opened the Music app on iPhone and waited for the playlists to populate.
I am not sure how many of those steps are necessary, but it worked for me! Well, on my iphone at least. I am afraid to turn Match on for my iPad. I will try that later.
Other notes: The single song playlist i created prior to Match populating the iPhone vanished. Also, i still seem to be having trouble with syncing my devices. It just sits at "Waiting for sync to start" and fails eventually.
Hope this helps somebody!!

ITunes Match iOS 8.1.3

Hello,
I have a strange issue.
I use iTunes match with my iPhone 6 and I want to download a full playlist (300 tracks) at once.
To do this, I use the download button on the top of the playlist, howerver the iPhone starts to download only the first 30 tracks (approximatly) and the other tracks never start to download...
I already tried to reset my iphone to factory setups and to restore it with itunes without any more success.

Problem solved in iOS 8.2

ITunes Match: Smart Playlists now including videos that shouldn't be there

Hi All,
Hopefully someone can assist me with this, as it properly doing my head in.
I am a big user of Smart Playlists in iTunes, which is brilliant with iTunes Match. However, I have a couple of smart playlists that I use all the time that I am having problems with. These two playlists are very similar so I will just use one as an example.
The criteria of this smart list is 1. Media Kind = Music, 2. Rating = less than one star, 3. Plays = less than 10. You may have figured out this is a playlist I use to listen to new music before I rate it.
So, here's the problem. On iTunes, this playlist is correct in that it only shows music, however, on my iPhone, iPad and Apple TV, the playlists include some of my music videos which all have a start rating of 1 or higher. Of course, these music videos dont meet two of the smart playlists criteria; media kind and rating. Given that the playlist is correct within iTunes, I can only assume that this is an issue somewhere in iCloud as opposed to my local settings, but I don't know for sure.
Apart from just being a general annoyance, when trying to play these playlists, as soon as a video turns up in a music shuffle, it then takes ages to buffer and often just causes the device to hang, requiring a reboot or similar.
Any suggestions guys and gals? Any help offered will be greatly appreciated.
Cheers,
Stu

UPDATE: so i was looking through some more, and here's another issue: I bought James Blunts album many many years ago. If I look at the "matched" playlist it shows "Goodbye My Lover" which is track 4/11, the remaining 10 tracks are in the "purchased" playlist. Checking the info on "Goodbye My Lover" show that it is "Purchased AAC audio file"
I've also bought the AC/DC box set from iTunes, and some of those tracks are showing in the "uploaded" playlist!
In "View Options" i enabled iCloud status and it's just all over the place! Music i've purchased (and subsequently added to iTunes from apple support allowing me to redownload purchases) are shown as "Uploaded" or "Matched", some songs from albums (imported) are matched and others uploaded. Parts of box sets are "uploaded", others are "matched" and others "purchased"...
what the?! I'm just confused! I'd like to use the option to upgrade my songs to the best quality (for my CD imports) and thought these playlists would help (actually a single button - "Upgrade" would be nice!) but they don't appear to be too accurate

Itunes match erased playlists on my iphone

Hi,
After turning on itunes match on Windows 7 and then on my iphone 4 and ipad 2, everything worked well for a while. After 2 days all of my playlists disappeared from the iphone and I can't find a way to bring them back. I tried resetting the phone, turning itunes match off and on, but neither helped.
Is there anything I can do here?
Thanks,
Guy

First, relax. It's just a server glitch.
To trouble shoot this turn off iTunes Match on the iOS device. Then open the Music app and give it time to clear out the cloud content. Then go to Settings > General > Usage and tap Music (you may have to scroll down in the list). Swipe across "all music" and tap DELETE.
Now, do a hard reset on the device by holding the Home+Power buttons until you see the Apple logo. Re-enable the iTM service.

ITunes Match iOS 8 playlist sync problems

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