ITunes Match is no longer working on my iPhone

I play music through my iPhone 5 using iTunes Match. Recently, it stopped working. Suddenly, most songs have a red plus sign next to them. I've no idea what this means and the songs won't play. My iTunes Match subscription was recently renewed, by the way. That's not the problem. What does that plus sign mean? All advice appreciated.

You may have debris in your headphone jack blocking the sensor.  Try blowing hard on the jack, and inserting/removing your headphones quickly multiple times to clear it.

Similar Messages

  • Photostream and Itune match are no longer working ?

    I couldn''t acces the Photostream wile in the previous releases I had no issue with that.
    So today I had some time and reinstalled my Apple TV 3, heart about some network problems and a reinstall should have solved the issues
    However, after the reinstall, I could no longer acces the Itunes Store, not Photostream or Itunes Match
    After a cold restart, I could acces the itunes store; Photostream still doesn''t work and Itunes Match starts to contact and tell me that i can take a view minutes to download, but after a couple of hours the Itunes Match songs are still not displayed
    So in fact I have a worthless Apple TV 3 now, which cannot play my cloud music, the only working function is Airplay
    I have to admit that was the main feature to buy the box for;
    Anything for the moment or are we facing real bug nows ?
    By the way, I have the Apple TV 3 connected via fixed ethernet using DHCP
    via a 100Mb synchronous connection.  Iphones, laptops, Ipad other devices are all working fine
    and the ethernetlink on the ATV  3 is also checked.

    Disabling Fixed Ethernet, and only use Wifi solves the issue. Looks like a bug on fixed ethernet

  • ITunes Match will no longer let me add my PC... Help?

    iTunes Match will no longer let me add my PC.  As it is, about 50% of the time that I have opened iTunes for the last year, I've gotten an error stating that iTunes Match has encountered an error and I would need to re-login.  This is on my main PC, the one with all of my music stored on the HDD. So, everytime, I sign out and re-sign in, and iTunes match takes a good bit of time and comes back on line.  Today, it asked me to sign in again, and it told me that I can't add my PC because I have too many devices on the account.  Right now, aside from this desktop PC, I have my work PC and my MacBook Pro. I had an old work PC, but I was careful to de-authorize before losing that computer.  Thus, I don't have many computers on the iTunes match account.  I *do* have a lot of iOS devices that I use with iTunes match, but I've had those for a while.  Is this the issue or is there something else? 
    Thanks!

    Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
    Can you try the modem plugged directly into the master socket without any ADSL filters. You will lose your broadband connection during the test, but it will eliminate any problem with the BT Home hub, or the microfilter.
    ADSL does not start until 30kHz, which is well above the range that an analogue modem works at.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Song downloaded (local), now how do I get it back to iTunes Match? (no longer want it local)

    So I have joined iTunes match (which works GREAT so far) and have one problem I just cant figure out.
    History:
    I wanted to use a song (up in the cloud) for an iMovie project. No music was available from iMovie... OK, i figured that was because of iTunes match. Sure enough, I go into iTunes and download the song to my MBA, and great! the song now shows up in iMovie.
    Issue:
    Since I don't want the song on my hard drive anymore (SSD storage is precious), I removed the song from my iTunes library, and re-syncd with iTunes match thinking that would work. Now, in iTunes, there is no longer a cloud icon next to that song, and there's an error if I double click it (attempt to play the song.
    iTunes match still looks/functions fine on my Apple TV, iPhones, and iPad... but that songs not playable on the MBA anymore. What did I miss?
    Thanks!
    Joe

    joesrepsol2 wrote:
    Issue:
    Since I don't want the song on my hard drive anymore (SSD storage is precious), I removed the song from my iTunes library, and re-syncd with iTunes match thinking that would work. Now, in iTunes, there is no longer a cloud icon next to that song, and there's an error if I double click it (attempt to play the song.
    To remove a song from the iTunes library but not the cloud never, ever, ever delete the file from the file system (which is what you did). Always delete the track from within iTunes, and choose to move the file to the trash.
    To fix this error simply delete the "track" from the iTunes library, but not the cloud. There is no need to use the "update iTunes Match" menu command.

  • I just got a new macbook pro. How do I get the 900  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

    I just got a new macbook pro. How do I get the 900+  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

    My old computer (a Sony) with my iTunes crashed. I have a new MAC and want to make sure I can keep all of my music (mostly from old CD's that have been lost). I bought iTunes match hoping that would work but it isn't using the data on my phone. HELP!

    Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
    You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
    If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

  • I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

    I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

    All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
    Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account?  Why not just change the e-mail associated with the old account?

  • ITunes classic visualizer no longer works in slide-show mode?

    I am using iTunes 8.1 (50) and have just noticed that the iTunes classic visualizer no longer works in slide show mode, which means that it just keeps the same colors and patterns without changing automatically, like it used to do. I can press "R" on the keyboard, which loads a new random collection of settings but again it just keeps them without changing. I tried also pressing "D" to go to default settings, but it did not help. Anybody else having this problem? Any ideas for a fix?

    Good to know it's not just me. Sure, the old visualizer is anything but a vital feature, but still it's cool to get some variety sometimes so I hope there comes a fix for it.

  • Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my music on Apple TV

    Where is iTunes Match content stored on apple TV? I recently joined itunes match and it is working on my ios devices, but I can't find my uploaded music on Apple TV

    It isn't actually stored anywhere, it needs to be downloaded from the internet before any content can be played.
    iTunes Match content is accessed through the 'Music' icon on the main screen though, it needs turning on though in settings first.

  • I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

    I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

    What fixed it for me:
    On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
    Uncheck "Sync Music"
    Click "Sync" button (bottom right)
    Let it run and finish
    Uncheck the box for every song, playlist, etc.
    Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
    Let it run and finish
    Check the boxes for the music you want on your iPhone
    Click "Sync" button (bottom right)
    Let it run and finish
    See if that doesn't work for you.  I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

  • My iTunes library will no longer sync to my iPhone or iPad, nor will it play from my Mac. My Library is on my external HD. iTunes is correctly looking to the HD as its library. Please help...

    My iTunes library will no longer sync to my iPhone or iPad, nor will it play from my Mac. My Library is on my external HD. iTunes is correctly looking to the HD as its library. Please help...

    Guys, I found another user and what he said to do worked!!! I have copied the information below:
    This was 1 of the things that happend to me too, the other one was that at the bottom of the itunes page were it says all the memory info, it marked that I had over 3gb of other memory wich I didn't.
    Anyways what I did was to unmark the calendar, contacts etc. ( so that they wont sync with the computer ), pressed apply,  then I marked all of them again, apply again and for last I pressed Sync wich is at the bottom right coner by the apply botton.
    I'm not sure that had anything to do with it but it worked, my music appeard both of my itunes playlists and the ones I bought in itunes.  Also the other memory dissapeard and it's all good.
    I'm not sure this will help you but thats my 5 cents, if the problem continues its better to call customer service and ask for a technician.
    Hope your problem gets solved. Have a nice day.

  • My facebook app no longer works for my iphone after i sync it to my laptop!

    Why does my facebook app no longer works for my iphone after i sync it to my mac book pro?
    I added this app for facebook and then i synced it up with my mac book pro, but afterwards it lost the app, and I can't download it anymore... why is that?
    And how do I manage to put it back on my iphone?

    Hello hersheygirle,
    Welcome to the Discussions Boards.
    Re-download the Facebook APP on your computer and then sync it to the iPhone.
    Make sure your computer is logged into the same iTunes ID that shows up on your iPhone when you try to download an APP on the iPhone.
    http://support.apple.com/kb/HT2519
    Hope that helps,
    Charles H.

  • HT1688 iTunes Match is not downloading properly to my iPhone.

    iTunes Match is not downloading properly to my iPhone.  I removed some songs from the cloud and it has not sent some songs to my iPhone and a lot of my artwork is not coming down.  I have tried to turn it on and off in iTunes, updated to Match and restarted the computer and phone.  Nothing works.  I just began using Match.  What am I doing wrong?  How do I fix this? 

    Hi auboy96,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Cheers,
    - Judy

  • I'm running OSX 10.5.8 - iTunes 10 will no longer export to my iPhone. At the moment I don't want to upgrade my OS so I can download iTunes 11. Is there a workaround?

    I'm running OSX 10.5.8 - iTunes 10 will no longer export to mu iPhone. This system can't upgrade to iTunes 11. Is there a work around?

    If it's because you updated the device to iOS 6, yes; click here and download iTunes 10.6.3.
    If it's because you bought an iPhone 5, fifth generation iPod touch, iPad 4, or iPad mini, no.
    (73242)

  • I have added an iPhone 4 to my household and the wifi in our home no longer works for my iPhone 4S or the new iPhone 4. Both will connect to the wifi, but we are not able to view anything i.e. google just runs circles, app store just runs loading, gps on

    I have added an iPhone 4 to my household and the wifi in our home no longer works for my iPhone 4S or the new iPhone 4. Both will connect to the wifi, but we are not able to view anything i.e. google just runs circles, app store just runs loading, gps on maps not found just runs? I have check all wifi issues with ATT&T, Verizon network all believe that it is the phones? I am confused as my 4S worked fine before adding the 4 to the mix....any thoughts are hits to what to do

    Have you rebooted your home router?

Maybe you are looking for