ITunes Match is saying it is expired???

What is going on with iTunes Match. I bought a 1 year subscription on 12/9/11 and today while I am out of town and heading home tommorow my iTunes Match tells me it is expired and I have lost all my music. It shouldn't be expired and is set to auto renew. What's the deal apple?

I followed that link and don't see anywhere to raise this particular problem about their automatic renewal debacle. It's not helpful. There's nothing wrong with my card (used it five times just today).
Here's the email I got tonight from Apple - note the part about my complete music collection no longer being available.
Dear MICHAEL,
Store all your music in the cloud and listen to it anytime, anywhere.
Renew your iTunes Match subscription so you can continue to enjoy your entire music collection in iCloud on your iOS devices, iTunes, and Apple TV. iTunes Match stores not only your songs purchased on the iTunes Store, but all of the other great music you have acquired over the years, including music from CDs.
Your subscription for iTunes Match expired on 11/16/12. Your complete music collection and playlists in iCloud are no longer available from your iOS devices, iTunes, or Apple TV. You will still be able to download from iCloud any music you previously purchased on iTunes from the Purchased area of the iTunes Store. You can also sync your music to your iOS devices using iTunes for Mac+PC. To renew your subscription now, open iTunes on your Mac or PC and choose Turn on iTunes Match from the Store menu.
Regards,
The iTunes Store team
I'm going in to the Genius Bar and rant tomorrow morning. This is worse than the kind of antics I used to put up with MobileMe.

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On i-pad, when try to enable itunes match, it says, "you are not currently subscribed to iTunes Match. Use iTunes on your computer to subscribe." I am subscribed though! Then it says no my request and item not available in the U.S. store. WWJD?

On i-pad, when I try to enable itunes match, it says, "you are not currently subscribed to iTunes Match. Use iTunes on your computer to subscribe." I am subscribed though! Then it says no to my request and, "item not available in the U.S. store." My Mac will not use update iTunes to any later version than the one I have because my os is also out of date, but when I try to update that i cant, so what do I have to do? Please don't tell me I have to buy a new Mac to be up to date.

On the iOS device you must be logged into the store with the exact same Apple ID you used to originally purchase the service. Go to Setting > iTunes & App Stores and if necessary sign out/in and then enable iTM.

ITunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

iTunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

You have old computers authorized that you are no longer using more than likely.
From http://www.apple.com/itunes/features/
Authorize and Deauthorize
Purchases you make from the iTunes Store can be played on up to five computers that you authorize using your iTunes Store account name and password. To authorize or deauthorize a single computer, choose Authorize This Computer or Deauthorize This Computer from the Store menu. If all five authorizations are being used, you can deauthorize all your computers at one time by choosing View My Account from the Store menu and selecting Deauthorize All.
You can then restart the authorization process with each current device.

HT204406 itunes match keeps saying error please sign in again

when i try and open ituns match it says error please sign in, so i sihn out and sign back in andit tells me the same thing again. also on my iphone it says no itunes match subscripion, but i still have it till next year.

One of the fixes someone else mentioned for this is to set itunes to ADMINISTRATOR privileges.
Once i did this, every time i log on to itunes i no longer run into the requirement to log in to icloud again.

ITunes Match subscription says expired

I just got the iPhone 5 and I have iTunes Match subscription until July of 2013. So plenty of time left and I have it turned on on my phone and when I'm on wifi it seems to work fine but if I'm on cellular data after about 20-30 minutes of using it it says my subscription is expired and everything stop working. I haven't tried to call apple yet but it's extremely frustrating. Anyone know what's going on?

Follow up...
Okay, so after spending 2 hours on the phone and chatting on the computer with Apple, nothing got resolved. I was extremely annoyed, and after I got off the phone, I ended up fixing iTunes Match myself. This has got to be the easiest solution and I'm kind of annoyed with myself that I didn't try this sooner...
Here's how:
Restart the phone
Open Settings--->Music
Scroll down to iTunes Match (should be in the "Off" position) and turn it "ON". HAHA...for some reason, it is working just fine now for me.
I wish it was more complicated or makes me look smarter than I am, but it was just that I needed to reset and turn the feature back on.
Hope this helps...

HT204406 itunes match songs say waiting

I have recentlly put itunes match on my mac devices. After several days of letting the songs upload, download, match, etc I notice that some of the songs are grayish color and the icloud status is waiting, for days. Why does it say that and how can I get those songs on my devices?

Hi,
Try holding shift key whilst turning off match. Close iTunes then relaunch. Reactivate match. You will be asked to add this computer. Do so. Let match process complete.
Jim

When I try to purchase iTunes Match, it says not available in the U.S.

Is there a solution to this as I know it IS available!

You might try posting your question over in the iTunes Match forum.

Can't access iTunes Match - says "expired"

Yesterday I received the below email from iTunes Match, basically telling me there was a "problem" that prevented automatic renewal of my iTunes Match account. Since I have 6000+ cut up there, this concerned me. I went to my iTunes account page and re-entered my card information - as far as I know there is nothing wrong with the card ... we use it all the time. Here's the bvogus email:
Dear MICHAEL,
There was a problem with your payment type that prevented the automatic renewal of your subscription to iTunes Match. To renew your subscription and to regain the ability to store your entire music collection on iCloud and enjoy it on your iOS devices, iTunes, and Apple TV, you will need to update your payment information. iTunes Match stores not only your songs purchased on the iTunes Store, but all of the other great music you have acquired over the years, including music from CDs.
To update your payment information or manage your subscription, sign in to iTunes on your computer and go to your Account Information page. Your matched and uploaded tracks will be removed from iCloud in 90 days, so renew your subscription now and keep all of your music in the cloud so you can listen to it anytime, anywhere.
Regards,
The iTunes Store team
So, I try listening to some music today and all the iTunbes app on my iPhone 4 (iOS 6.0.1) does is spin around from one song title to another. Tonight I get a new email from iTunes Match that says the following:
Dear MICHAEL,
Store all your music in the cloud and listen to it anytime, anywhere.
Renew your iTunes Match subscription so you can continue to enjoy your entire music collection in iCloud on your iOS devices, iTunes, and Apple TV. iTunes Match stores not only your songs purchased on the iTunes Store, but all of the other great music you have acquired over the years, including music from CDs.
Your subscription for iTunes Match expired on 11/16/12. Your complete music collection and playlists in iCloud are no longer available from your iOS devices, iTunes, or Apple TV. You will still be able to download from iCloud any music you previously purchased on iTunes from the Purchased area of the iTunes Store. You can also sync your music to your iOS devices using iTunes for Mac+PC. To renew your subscription now, open iTunes on your Mac or PC and choose Turn on iTunes Match from the Store menu.
Regards,
The iTunes Store team
Now what do I do? There's nothing wrong with my card and iTunes says I'll lose all the songs I ripped from my CD collection if I don't pay up? HOW?? WHAT AM I SUPPOSED TO DO??
Thank god I had the foresight to pay Amazon for space and everything I uploaded to iTunes is also over there in Amazon's cloud service. At least THEY seem to know how to run a cloud service. Seems like ever since Steve passed it's just one thing after another with these clowns.
Please help!

Just got this -
Dear iTunes Customer,
You recently received an email informing you that your iTunes Match Subscription could not be auto-renewed. We have resolved the problem and your iTunes Match Subscription has been renewed.
We apologize for the delay with your auto-renewal. If you have any questions, please contact AppleCare at http://www.apple.com/support/itunes/
I hope everyone else is all set too.

I recently sold my Mac Air to a friend, he wants to use iTunes Match, but it says he can't for another 40 days because it was attached to my account. How can I get that turned off so that he can use his account and turn on iTunes match.

I reecntly spold my mac book air,to a friend, when he tries to use itunes match it says the computer is registersed to another user and cannot be done for another 40+ days. How do i get that to turn off. I have unregistered it under my account.
thanks s

You either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

How do you sync iPod Touch music library to iTunes Match for transferring to/using on main computer iTunes?

Hello, and thank you for any help anyone can offer. I subscribed to iTunes Match to transfer my music that's been stuck on my iPod Touch (iOS 5.1.1) to my new computer.
First, some background to explain my problem. On an old laptop, I had 15,000+ songs (mostly video game music downloaded online) that I synced to my iPod Touch. The computer containing that music started having trouble and likely died. I was unable to afford having it looked at, but all the music from it has remained on my iPod Touch.
Recently, instead of trying to have the old computer fixed, I bought a new laptop. I was looking for a solution to get the music from my iPod Touch onto my new computer, since I know syncing with it would cost me every song I have on the iPod Touch that I didn't download on iTunes Store. I thought iTunes Match was the solution, that it would bring the music on my iPod Touch to the iCloud, and I'd at last be able to download my huge library onto the new computer from there.
Now, the problem: I had to purchase the iTunes Match service on my laptop iTunes. It put all my purchased music from the laptop on iTunes Match. Well, when I go to iPod Touch and try to turn on iTunes Match, it says: "iTunes Match will replace the music library on this device." I assume if I do that, it'll wipe out my 15,000+ iPod Touch songs from my old laptop and replace them with the 1200 or so that I've purchased from the iTunes Store (which I already have on my iPod)!!! That is the last thing I want to do! Is there a way of getting my iPod Touch library to the cloud so I can access it on iTunes, or have I wasted $25 on iTunes Match? If I wanted to replace the 15,000 songs on my iPod with the little library of purchased music on my new computer, I would just plug my iPod into it and sync! Furthermore, my purchases were already available on the iCloud when I authorized this new computer, without spending a dime. I've put a lot of time into my library, and making playlists as well. Any help getting my iPod music on iTunes Match is greatly appreciated! Sorry if I've overlooked something obvious, this is my first experience with cloud-based services.

iTunes Match does not work this way. The service does not scan the music on an iOS device, only an iTunes library. For your music to be available in the cloud it must first be in an iTunes library. See the following articles:
http://support.apple.com/kb/HT1848
https://discussions.apple.com/docs/DOC-3991
An iOS device or iPod is not a storage device or backup of your music library. It is your responsibliity to maintain a backup of your music and other personal data.

Using multiple Apple ids for iTunes match

Hi,
I have one Apple id that I use for downloading music and apps on both iTunes and my ios devices, as well as itunes match. I have another that I use for for icloud. My iTunes match subscription is due to expire and I want to use my icloud apple id as my new iTunes Match apple id. If I made purchases with the prior apple id, and used that id for iTunes Match, and now want to change the iTunes Match apple id to my icloud apple id, will iTunes Match sync my music with the new apple id even though the purchases were made on the older id? Or do I have to use the same apple id for iTunes Match that I used to purchase the music in my iTunes library?
Hope my question makes sense.
Thanks,
Steven

iTunes Match can not be transferred to another Apple ID. It is a associated with the iTunes Store account ID you used to purchase it. You can, however, change your Apple ID: http://support.apple.com/kb/HE40

I used the iTunes match workaround and now want to start over, but I am being told I have exceeded the limit even though I completely cleared the match cloud, mindful of the 1000-delete-at-a-time limit....what should I do?

I have over 25k songs in iTunes. I originally tried the "create a second library" solution. I reduced to less than 25k songs and successfully ran iTunes match. Then I discovered the limitations of the second library solution regarding adding more music, managing playlists, and turning back on my main library and being greeted with all sorts of problems.
So, I created a blank library, ran iTunes match, and its showed me all of my files in the cloud that had been matched or uploaded. I deleted all of the files, mindful of the 1000 file limit per delete. I have confirmed I have now deleted them all. An iTunes match update says I have no files in the cloud. Perfect.
I reduced my library again, this time using the superior method of just changing the files I do not want to match to voice memos. That is done. I have less than 25 k songs.
I waited 2 days and ran match again. Yikes. It did not let me match or upload anything, and every music files's cloud status just says "exceeded limit," despite the fact that my cloud is devoid of music and I have no access to any music via match.
I am in a limbo where I have nothing in the cloud from match, but I can't add anything because match says I exceeded my limit.
I emailed customer support, and got back a useless email linking me to a very general article about iTunes match. I called customer service and they said this was something the iTunes store people would need to address, and they can only be contacted by email. Sigh . . . .
Any thoughts?
Thanks

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

ITunes Match problems with new PC

I have around 25,000 songs that were mostly matched, some uploaded, when I first signed up for iCloud on my previous laptop (64 bit Windows 7 Pro). My iTunes library resided on an external USB drive and iCloud/iTunes Match was mostly working, though I still had some problems with duplicate songs that I had hoped iTunes Match would be smart enough to help me eliminate (it's not). Duplicates came mostly from several earlier attempts to move and clean up my iTunes library, but that's another story...
Anyway, I got a new laptop (previous one died, hard disk failed), on which I installed iTunes, which I set up with the same external hard drive holding the iTunes library. So the music files were the same. Had to import all the songs from the hard drive which was set up to hold my iTunes Library. The trouble is, iTunes Match apparently thinks I am trying to add 25,000 more songs, when in fact they are the same songs as before. How can I tell it this? When I run iTunes match it says I already have the maximum 25,000 songs, and all the songs in iTunes show up as an error. I can't delete them from iCloud because I can't see them in iTunes! The other laptop is gone. There is apparently no independent way to access iCloud-based music except through iTunes.
I just realized that this is probably the problem: since the previous laptop hard drive died, whatever secret info Apple stores to identify it as authorized for my iTunes account was lost, and I had no chance to deauthorize it. So it thinks I am trying to match a new set of 25,000 songs (though these are almost all the same songs as before, so I would think iTunes Match could figure this out, but I guess not). I decided to deauthorize all 5 PC's on my account - but I can't do this until March 13, 2013, because I apparently did this last March, no doubt to solve another iTunes problem (seems to happen at least once a year that something in iTunes gets screwed up).
I sent Apple a request to deauthorize the dead PC (or all of them if they will), but does anyone have any alternate suggestions? I would like to be able to remove non-needed and/or duplicate songs from iCloud, and apparently the only way to do this is to delete them from iTunes (locally), in which case you are supposed to get a prompt to remove from iCloud or not. But all my songs are flagged as "error" in the iCloud status column, so I have no way to see or modify what's out there, since the associated PC is dead.
I also have most of these ~25K songs on Google Music and in Amazon Cloud. So I'm considering just dumping iCloud and using iTunes locally only (though I'm afraid if I do that it will delete all my local iTunes songs - guess I would have to reinstall from a backup in that case). When iTunes Match works, it's very nice and automatic and convenient since I listen to music on iPod Touch, iPhone, and iPad (yes, I drank Steve's Kool-ade). But as with many things Apple, when it DOESN'T work, it makes you want to slit your wrists. LOL (not).
Thanks,for any advice.
-Bruce

Thanks bmw249. I have good news and bad news. Good news: Apple very quickly deauthorized my computers so I was able to drop the lost computer that was taking up a slot and (I suspected) confusing iTunes Match.
The bad news is that this didn't make any difference. Nearly all the songs in my iTunes library have an iCloud status of "error" and when I turn on iTunes Match, it churns for a while before telling me that I already have 25,000 songs in the cloud and can't add any more. What I expected is for it to recognize that most of the 25K songs are the very same ones sitting in this local iTunes library. It should be substantially fewer than 25K because I also deleted 1000+ classical music pieces that I have sitting in Amazon Cloud, in hopes of freeing up space for my recently purchased and created music to be uploaded to iCloud. But no dice.
I am now downloading ~800 songs that iTunes thinks I have only on iCloud. I then plan to figure out how to deactivate iCloud and iTunes Match on this PC so that nothing will be deleted locally when I cancel my iCloud account (it runs out in March 2013 but I assume I can cancel and deactivate the account sooner). The "convenience" of this service isn't worth the many dozens of hours of hours I have spent trying to get it to work the way Apple says it works. Amazon Cloud (also costing ~$25 a year) has a limit of something like 20 GB and no specific limit on number of songs. I buy most music there anyway and have already uploaded most of the rest, so this makes the most sense. I really like the way iTunes Match can (in theory) keep all my music sync'd and smoothly stream to my iPhone even over 3G. Amazon Cloud takes a bit more effort but does much the same thing.
Thanks for listening. I'm assuming this is a "moderated" forum and that this post will soon be removed for my Amazon comments.

I have 2 user names ID's and can't get iTunes match on my iPhone

I purchased iTunes Match so I could listen to my library on my iPhone. However, my iTunes user ID is different than my iPhone user ID. When I go to "settings" on my iPhone and select "ON" for iTunes match, it says I haven't purchased it. What can I do? There doesn't seem to be a way to merge the accounts and I'm afraid if I abandon one for the other, I will loose all the information associated with that ID. Can you help? Thanks in advance.

Last night I just made a new library and imported the old library into the new one. That took care of the problem. Not sure why I was able to import and not access the library, but whatever. It works.
To follow up on your question, I could see the iTunes folder via Finder and iTunes, but when I tried selecting the folder nothing would happen. The drive is connected to my airport and is seen as a network attached storage.
Thanks

In itunes match, when i download a (clean) song it is not clean

I have a (clean version) of a few songs that I purchased. It is clean on my computer, but when I download to my phone from the cloud through itunes match it says clean, but its not. Can be real embarrassing when your expeciting no cus words and there there. What is the solution?

It should do so automatically, if not check it's staus this way.
In iTunes press "Command J" or select "View Options," under the view menu. In the popup window check iCloud Status. It will now appear as one of the columns in your main iTunes window.
This column will show which of your songs are matched, uploaded, ineligible, etc.
When you navigate to the song you downloaded you will see it's iCloud status.
If the status says, "waiting," and you want it available on Match now, then in the iTunes "Store," menubar pulldown, select "Update iTunes Match."
It will scan your drive, and update all status'.
You will not have to upload everything again.
Even if in iTunes you turn Match off, and back on again.
Match remembers you!

ITunes Match is saying it is expired???

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