ITunes Match is stuck on uploading

I have a large itunes library, and have 351 songs left to upload, but for the last three days, it has been stuck on one file. I have started, restarted, rebooted, etc. Any suggestions as to how to get around this one file? I dont know which one is holding it up either.

same here. First two steps blew by but its stuck on step 3 with 1 of 2523. For hours. Evertime I redo it this what I end up at. Tried rebooting, restarted iTunes and restarted Match. Even rebuilt my library. Nothing works. I read "cleaning up" some of the files might help, so I reformatted all files that had a VBR to 256 but no luck. Really hoping this is something on the server side, I'm kind of tired of trying all kinds of "fixes"

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ITunes Match is "stuck" in step 3

iTunes Match is stuck half-way through step 3; after matching more than three thousand songs, it began to upload an additional ~600. It uploaded 300 songs, but will not upload the remaining 300. I've started and stopped, turned iTunes off and on, and turned my Mac off and on. Don't know if there's a problem with the next song in the queue, but can't find how to get it working, or in lieu of that, to skip to next song.

How to Fix Step 2 and Step 3 Errors in iTunes: Music Media Formats, and Checking Firewall
This solution assumes that you do not have corruption in your iTunes library database. To fix that follow the steps in Apple Support KB ht1251 above.
Step 1, 2, or 3 Hangs: Problems with Media Formats.
If you have heterogenous media formats in your music files, some of them will FAIL iTunes match, causing it to hang. This is a software error in iTunes match, which should mark the files as "Not eligible" instead of remaining stuck in an endless loop. These errors never occur if all the songs in the music library are unprotected AAC 256 kbps music files encoded by iTunes 10.5.1.
There are two basic ways to upgrade your song media formats to iTunes 10.5.1 AAC encoding - encode all of them at once, or do them selectively. In either method, you must delete the original version from iTunes and your file system. If you previously loaded them to iCloud, get rid of them there also.
You will be able to see a hung file in OS/X under Activity Monitor -> iTunes -> Inspect Process -> Open Files and Ports. In Windows you will have to use standard Task Manager inspections.
In my iTunes library, I found that certain AAC (m4a) files which were encoded in before 2011 were stuck, and m4p Protected AAC files. I had already fixed the encoding of MP3s, so I was suprised that music previously encoded by iTunes was hanging up.
You may convert all files which were not encoded at 256 kbps AAC with a right-mouse click. Find them:
1) individually in iTunes as you discover them in Open Files and Ports trace, or
2) by creating a sort smart playlist that matches their pattern. For example, a playlist with bit-rate < 256k.
After converting them, you MUST delete the previous file(s) from your iTunes library. I suggest you move the actual file to trash, and delete the trash. Archive the files if you wish. If any of them were already matched to iTunes Match, you must delete them there also.
After getting rid of older media formats, re-run iTunes match. Step 2 should complete, and your Open Files and Ports window should no longer show any music file open in your iTunes library. If it does show, convert it and remove the old file from your library.
If you have converted your music library and Step 3 is still stuck, it is likely a Firewall problem. Check the last line in Open Files and Ports, and use the information in the last rows to check your firewall settings. The upload port is shown in this form, 192.168.1.1:53089->72.21.214.201:https. If you see this type of row, but nothing is being uploaded, a firewall or other issue is blocking that port.
In my case the block was created by my broadband modem settings. Check with the installation guide for your modem - typically they can be managed by a http:// address such as http://192.168.1.254. Change the firewall settings as needed.

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Anyone have a solution?

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Some songs won't play at all even though they do appear in the itunes store. The artwork almost always shows u blank until you turn it to landscape then it will appear. Anyone know what's going on?

I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****...

HT204074 If I have additional music on my second computer that I authorize with iTunes Match, How do I upload it to iCloud?

If I have additional music on my second computer that I authorize with iTunes Match, How do I upload it to iCloud?

check out this post by Zevoneer.

Itunes match is stuck

Since I updated to the new version of iTunes, iTunes Match is stuck on "Gathering information about your iTunes library..."
I've turned it off and on again, but still nothing. Any ideas?
Thanks

Since I updated to the new version of iTunes, iTunes Match is stuck on "Gathering information about your iTunes library..."
I've turned it off and on again, but still nothing. Any ideas?
Thanks

HT204406 My iTunes Match gets stuck on step 1

My iTunes Match gets stuck on step 1 and won't go any further. I will leave my computer on all day and night and iTunes Match doesn't move past step 1. What can I do to resolve this issue?

Cancel it and try again.

HT204406 iTunes match is stuck on Step 1: Gathering Information about your iTunes Library

iTunes match is stuck on Step 1: Gathering Information about your iTunes Library.
It will not progress past step 1.
I have tryed re-installing iTunes, resetting everything and all that. No luck in getting it to work.
Any suggestions on how I get it to work?

Hi..
"A status indicator will allow you to track progress. You may also manually pause and resume iTunes at any time by clicking the Stop or Start button."
From here > iTunes Store: Troubleshooting iTunes Match
Can you click the Start button?
Sounds like the internet connection is timing out.
Try turning off your router for a few minutes, then turn it back on. Restart your Mac, launch iTunes and try again.
edited by: cs

ITunes Match Broken stuck in Loop

iTunes Match no longer works. It seems stuck in an loop cycle of checking and uploading my tradks. Never had this problem before the latest iTunes update.

I found this to be an "unofficial" ISP problem. I use WOW/Knology and I read of this happening with Comcast (surprise! surprise!). Evidently, the iTunes Match transfer was using too much bandwidth and WOW clamped down on this.
My iTunes Match was in an endless loop. Following all the instructions that I found about this in the support area did not resolved the issue. I did find two answers claiming to resolve this issue. Both mentioned "port throttling"--that is, limiting the upload speed on a specific port (https--443) or a variety of ports. I tried the easiest and throttled port 433 to 128K max and reran iTunes Match. It complete parts 1 and 2 easily. iTunes Match is working on part 3 currently. Slowly but surely--has has been working steadily for 16-18 hours now (my iTunes library is ~85GB). (The transfer listed each file as it is being transferred. It is interesting to see the transfer penalty of never throwing "anything" away.)
There are several port-throttling programs for the Mac. " Entonnoir " was the one recommended and the one I am using. It is a free download --the publisher does ask for a donation.

Itunes match is stuck at step 3

iTunes match has uploaded most of my songs, but with about 800 left it is stuck at step 3...so I will identify which ones need to be uploaded but once it tries to start uploading it stops and repeats step 1 and 2 again. This cycle continues. I have

One of the most common causes of this behavior is a track that the scan is choking on.
Switch to the Song view and enable the iCloud Status column by pulling down View > View Options and selecting the "iCloud Status" check box. Close the window.
Now sort on the new column and find all the tracks that are "waiting" or "ineligible." Highlight all the tracks and right-click, then choose "new playlist from selection" so you can make a note of what the tracks are. After you've noted them down, delete them from the iTunes library by highlighting all of them in the playlist, typing Option+Delete on the keyboard. If prompted, hide the tracks in the cloud but do not move the files to the trash.
Now quit iTunes, wait a few seconds, and re-launch it. Let it connect to the iTM service. Now you can start adding the tracks back to the library a few at a time.
This method should allow you to track down which track, or tracks, the scan is hanging on.

ITunes Match wont show newly uploaded songs!

My iTunes match was working perfectly fine until,I added a few m4a songs that i ripped off a CD, after which any song I added was uploaded...or ''SO it showed on my PC's iTunes Library'' but NONE of ''Those newly added songs were shown in my iphone ! I did try refreshing my iPhone's network n Wifi!

Hi Abishek,
Welcome to Apple Support Communities.
This article has a few additional troubleshooting steps that you can try:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Best,
Jeremy

My imported songs into itunes match are not being uploaded but they are giving error messages

So when I am adding songs to my itunes library I am having issues with these songs being uploaded. I called apple support last time and they fixed the issue with me but it's started all over again. These songs have the little cloud with an exclamation point beside them and they say an error has occurred when uploading when i click on them. I have turned itunes match on and off and that didn't resolve the issue. Any ideas?

When you have that alert icon, generally that means iTunes can't find the original file. What happens if you do a Get Info on the track?

I want to delete my Itunes Match library and start uploading all over again..How??

Please help

Did you figure out how to do this RHW? I have the same issue - I started uploading songs from a laptop at home, and then decided to make my work computer the 'home base' machine for storing all the song files. I deleted all songs from the laptop, selecting 'remove from iTunes match' as I went, and now iTunes match shows a little 'x' in all the cloud icons. So I'd like to start over and match from my work computer, but I don't seem to have that option.
If I click on a single song, I am prompted to 'add this song to iTunes match' and it works, but I can't do this for a large batch (5000+) of songs at once. Hence the desire to just start over. Please let me know if anyone has figured this out.

Why does itunes match get stuck on the 2nd step and then cause itunes to crash?

hello. I have been having an odd and annoying problem with itunes match for the past few months. Everytime I launch itunes, match comes on and starts working but then crashes in the second step. It says that it is matching my songs with the songs in the itunes store and when it gets to about 4500 out of 4600, it stops and then a pop up comes up that says itunes has stop working and it needs to close. In addition, i just tried to add some new music to my library and it's cloud status is "waiting" and will not change. Oddly, A few of the songs did load (only 7 out of 48). I have tried restarting the computer and updating match in the itunes store. I even uninstalled itunes and redownloaded it. This is getting rather frustrating and help would be very much appreciated. Thanks

YES.
I posted a question about this in another thread and it got no responses.
It's not the internet connection.
I also have an iPhone 4. My Match library is quite large.
When it gets hung up like this, you can look at the download status in the iTunes Store app and it will show "Processing..." as the status on those stuck files. The others just sit and wait.
If you delete the stuck downloads, it won't successfully download those files (not for me at least) unless you restart your phone.
I don't have the answer, unfortunately.

To upload music files to iCloud, must I purchase iTunes Match, or can I upload it to my original 5GB?

I've not yet used my iCloud (as I can't upload LibreOffice files to it), but was wanting to clear up space on the Macbook by uploading my music files to it. Do I need to purchase iTunes Match to do this, or will my original 5GB be enough? Thanks in advance.

Without iTunes match you can download previously purchased items whenever you want, they are not stored in iCloud, they are local. With iTunes Match you can download practically everything that is in iTunes, Match files are stored in the cloud but are not part of the storage (5G) in iCloud. You can delete iTunes Match files from the local machine and they will still be available to play.
This would be exactly the same if you did not have iCloud, they are not connected.

Not renewing iTunes Match but can't upload music

I have had iTunes Match for a year, that has now expired and I don't wish to renew as I have no need for it. However, every time I try to upload music via iTunes it tells me that I can stream music as I have Match. Which I don't and it doesn't work so I can't
Very frustrating.

Looks to me like Apple has just said the **** with anyone who is unhappy with iTunes match. They offer no fix for these issues for a very long time now!

ITunes Match is stuck on uploading

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