ITunes Match keeps resetting my iTunes Library metadata

I would be very grateful if somebody could help me! I have painstakingly gone through all my classical music tracks (all 2000 of them) fixing the metadata. I joined iTuines Match the day it was launched all my songs were already synced to that service.
For example, I want the composers name at the beginning of each song tile:   Beethoven; Symphony No.9
Then I want the composer field to list the composer's name like this: Beethoven, Ludvig van
And I want the performers name (not the composers name) to be in the Artist & Album Artist fields:   Leonard Bernstein, New York Philhamonic
I spent a whole day manually changing them all to the way I want them (and had a great time listening to some awesome music at the same time!).   BUT.... low and behold, iTunes Match seems to have intervened and changed many of them back!! Much of my hard work is gone
I made sure that iTunes Match was already turned off on my other computers before I started, so that does not seem to be the problem...
How can I force iTunes Match to keep my songs named the way I want them named etc?
Any help would be most appreciated!

It sounds like your iPad is not signed into the same itunes STORE account.
Make sure that it is and that the toggle button for show all music is turned on and you should slowly see your music becoming available on your device.
As far as the constant signing in I would say do you have the latest software on your computer?
If you do then I would suggest uninstallling itunes and reinstalling from the apples website.
Sometimes this helps FIX somethings we can't see. You will probably have to sign in once you reinstall but it should just go through the motions and it will not double upload your music. At least it hasn't for me.
When you reinstall itunes your itunes library will not be affected so don't be worried about it messing your library up. At least it never has for me.

Similar Messages

I keep getting the message @itunes library cannot be read because it was created by a newer version of Itunes - I had to reset my computer due to a printer failure to an earlier version...

I keep getting the message'Itunes library cannot be read because it was started by a later version' - I had to recently reset my computer to an earlier version as I had a printer problem

Then you either need to upgrade iTunes again, or fish out the older version of your library from the Previous iTunes Libraries folder (inside <Profile's Music>\iTunes) that corresponds to the older version of iTunes you are now using. You can rename the current .itl file as say iTunes Library (10.5).itl and then rename the copied file as iTunes Library.itl.
tt2.

How do I delete songs from iTunes Match while keeping them in my computer's iTunes library?

So I know I'm not the only one with this problem, but I can't seem to find an answer specifically relevant to my issue. I have a playlist on my computer entitled "Christmas Music" in which I store all of my holiday songs (about 64 songs out of over 6,000). Now that the Christmas season is over, I no longer want to listen to these songs, so I have unchecked them all in my iTunes library. However, because I am subscribed to iTunes Match, the songs all still play when I have my music shuffled on my phone—iTunes Match apparently doesn't care whether they are checked in your library or not; it will still sync them across all your devices and play them during shuffle mode regardless.
The solution would be for me to somehow remove these particular songs from iCloud so they no longer play in iTunes Match. However, I would still like to have the songs in my iTunes library so that I could listen to them again in the future during the appropriate time of year. I can only seem to find instructions on how to delete the songs permanently from both my iTunes Library and iCloud, when all I really want to do is delete them from iCloud.
Is there a way for me to do this that doesn't involve permanently losing any of my songs? Please help.

Instead of removing the music from the cloud or the iTunes library why not shuffle your music using a Smart Playlist which excludes the holiday music, or tracks that are not checked. For example, use this very simple Smart Playlist:

ITunes keeps resetting its library

Hello,
I own an iPhone 4 and my biggest problem with it is that its constantly demanding to be in sync with my iTunes library.
This wouldn't be a problem if my iTunes library wouldn't reset itself every month or two.
Every month or two, out of nowhere(I'm not making any changes in my computer)
I open my iTunes, and see that its empty.
No backup logs for my iPhone, No music files, no playlist and so on.
What can I do to make it stop?
Thanks alot,
Eitan.

Updating Itunes and iOS wrote:
Uhm...The only thing connected in any way to Sony in my computer is the Sony Vegas software...Could this be connected to my issue?
I don't think Vegas comes with Sony Entertainment Platform.
Do you have any plug-ins or any applications that might add music to iTunes or otherwise modify the iTunes Library? This Apple document will walk you through the removal of iTunes plug-ins -> http://support.apple.com/kb/TS3430
WTH.

Itunes match - do I need to keep my Itunes Library original files?

Can I delete my Itunes library on my hard drive if I subscribe to Itunes match? Would that be unwise?

Welcome to Apple Support Communities
You can delete the music from your hard drive and you will be able to access to it from your iTunes Match. In that case, you will have to be connected to Internet in order to listen to your music but you will save storage on your hard disk. iTunes Match uploads your music to your iCloud, so you will be able to listen to the songs without having them saved on your hard drive

ITunes Library Keep Resetting to Macinstosh HD from Network NAS location

Every time I open iTunes, the library location path in the Advanced tab shows that the iTunes Library has changed located back to the Macintosh HD:/Users/username/Music/iTunes/iTunes Music/
The library has been relocated to a QNAP network NAS mapped to NASTS209Pro/iTunes which is a public folder. The information below is taken from the System profiler
Type: smbfs
Mount Point: /Volumes/iTunes
Mounted From: //GUEST@nasts209pro:139/iTunes
Automounted: No
How do I force iTunes to use the NAS directory and stop it from reverting back to the Localhard drive directory path?

I found this thread through a support search. I just moved to all Mac Books for my family and set them up to a wireless network, and keep data (music, photos) on a shared NAS drive. We finally got around to moving our folder from our old external drive to the NAS. That went fine.
We are now finding the same issue. The music file location keeps reverting back to the local HD. My kids have Mac Books with Tiger, we have Pro's. The kid's computers reverted without even closing out or restarting. Mine held the directory until I restarted the computer. It's a drag because each time I fix it, the files have to re-organize, and it takes forever. The kids can't copy music to their ipods because it keeps saying "the original files can't be found"
Is there a way to correct this, (I see this topic was never answered) or do we have to abandon this way of doing things? They guy who set up our wireless and the NAS said it would be great. (I am also wondering how we can all have Apple accounts to buy music, have it stored in the NAS, and all be able to use it, without knowing what got added when and by whom.) We have all authorized each other's laptops.
Do we need to upgrade the new OS? I tried another thread's suggestion of adding the NAS to the login items. I can't seem to do that on the Pro.
Any help would be greatly appreciated. I might have to resort to a trip to the Genius Bar. :/

ITunes Library Keeps Resetting.

Every 5 days or so I will open iTunes and my entire library is gone. The only thing that iTunes is the screen you get from an empty library where my only two opitions are to either go to iTunes or scan for media. I would appreciate it if anyone knows why this is happening and how i can fix this problem.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

ITunes Match keeps repeating and Sonos Play 5!

So this note has two pieces to it, one related to iTunes Match and the other is Sonos Play 5. First an observation about the iTunes Match repeating problem. I wanted to start using iTunes Match for a couple of reasons so I started to run it. It went through Step 1 and Step 2, started Step 3, stopped and restarted on Step 1.
So I was reading trying to find a solution in the Apple Support Community. Some suggested that there was a corrupted song in the library so I went back to watch to see if I could catch when it left Step 3 to go back to Step 1. I was not really able to see exactly were it was reverting back to Step 1.
I then discovered ajlewis1851 note about reset Match, Store and the computer (https://discussions.apple.com/message/20530276#20530276)
I also discovered a song that was not in my library so I deleted that from the library as well. Neither of these seemed to work and it was back repeating itself.
I left Match running while I was doing more searching and I discovered the thread about gating the upload speed as the upload speed might be the problem. Well I spent a long time trying to figure out how to slow my Airport Extreme Base Station down and then I noticed that Match was uploading between 2-15 files before it would kick back to the beginning and the total number of files to be uploaded was slowly decreasing.
Low and behold after quite some time, Match finally finished and said it was done! This has to be some serious bug in Match, but eventually it got done. Not sure whether the two steps before helped or not.
Now to the beginning of the story. I started down this path because I was setting up a new iPod Touch to serve as controller for my new Sonos Play 5 system. Everything seemed to work fine with Pandora and I was very excited. Synced a few playlist from my iTunes library and for many of the songs there was the dreaded ‘unplayable icon”-circle with a line through it! Did some additional searching and discovered that the iPod Touch to Sonos Play 5 was only possible with DRM songs.
This is an aside. It is necessary to place this discovery against my experience of playing my iPod thru a Sonos iPod Dock without having to worry about the DRM status of the music. My disappointment was nearly overwhelming.
But Sonos recommended a strategy of iTunes Match to remove the DRM from the songs in my library. Hence, my need for iTunes Match from the beginning of this story. But this is not a very clean solution. Even after one has done the iTunes Match, it is necessary to find all of the ‘Protected AAC audio files’ in your library, delete them and then download the ‘Purchased AAC audio files’ from the cloud. (https://sonos.custhelp.com/app/answers/detail/a_id/626) and Apples directions (http://support.apple.com/kb/ht1711)
There are of tricks in doing this ‘Protected’ to ‘Purchased’ transition. When you select Music in your library, and then right click on the top bar above the music you can select additional columns to be shown. Select ‘Kind’ and you can see which music is protected vs purchased. You can sort this column, thus bring all of the ‘Protected’ files together, select them all and with one right click delete them! (I very very strongly recommended you have a couple of backups of your library, just in case and there is a small box in the dialogue about deleting them from the Cloud as well---MAKE SURE THIS BOX IS NOT SELECTED). Much to my delight, in the ‘Cloud’ column, you are presented with the choice to download the ‘Cloud’ version (now DRM free). As best as I can tell, one has to download each song from the Cloud individually. My fingers were very tired after millions of clicks. I did a few at a time so it took me the better part of a day to accomplish.
I was very excited because I now had DRM free music in my library (I figured this would solve the problem). I connected the iPod Touch to the library, choose not to sync my playlist so all the playlists from the iPod Touch were removed and then reselected the playlists of interest and had them placed back on the iPod. I ejected the iPod and tested the playlist on the Sonos. Much to my surprise, the unplayable songs were still unplayable!!!
I deleted the Sonos App and reinstalled it (Did not work).
I deleted the playlist from the iPod Touch, and resync it to my library (You really don’t want to do this as it also deleted the playlist from my library!) Fortunately, I had one of those backups.
I then sync another playlist to the iPod Touch. This second playlist was the complete album from which two songs were placed in the original problem playlist. Much to my surprise, all of the songs from the album were fine, EXCEPT, the two songs that were unplayable in the original playlist.
I finally came to the conclusion that something had been stored on the iPod during the initial sync with the DRM containing music that prevented the non-DRM music from working properly. With a deep breath, and only after I disable the iPod Touch connection to iCloud (in a couple different places), I then went to Settings > General > Reset > Erase All Content and Settings and ran it to restore original factory settings. It was plugged into a power source.
After setting the iPod Touch up again, I reconnected it to my iTunes library and moved the problem playlist over that contained several unplayable songs. IT WORKED! All the songs were playable.
LESSONS:
1. If iTunes Match keeps repeating steps 1 and 2 watch carefully to see if the number of songs to be processed is changing for the better. If yes, at least in my situation, it completed the process, but it took much longer than I believe it should have.
2. My suspicion is that if you have installed DRM protected songs on an iPod Touch, the Sonos recommended solution will not work as stated. Interestingly, it did seem work on my iPad and 4G iPhone.
Addendum: I have discovered a few songs where the Sonos recommended solution did not work on the iPad and iPhone as well. Several are from the Madonna.

Well.....It is now working....... Including converting locked tracks located on the IPad library into unlocked 256kbps tracks playable by Sonos...
Used these steps:
Signed up for ITunes Match using ITunes on a Windows PC
Let Match do it's thing with 700 or so tracks
Followed the procedure in the link above to create a smart playlist of tracks with bit rates less than 256kbps
Using the smart playlist as a guide, I deleted or download tracks not appearing in Sonos on the PC. Then, refreshed the Sonos music library and confirmed these tracks now available and playable by Sonos
On the IPad, for tracks that were grayed out in Sonos, I deleted and re-downloaded the tracks using the Music app (swipe right to left on a track to delete it)... then got into Sonos on the IPad to confirm the tracks no longer grayed out.
So... I'm now happy.... I like the Sono system of WIFI streaming which is very flexible and produces decent sound quality, but did not realize until after buying the Sonos bridge and two Sonos speakers that older ITunes songs would not play in Sonos due to DRM locking. So, will now work through the library of locked tracks converting and re-downloading.
Thanks again for the pointers on this question.

ITunes match has wrecked my music library!

So here's the scenario. I have just under 25,000 songs in my iTunes library. I also have a subscription to iTunes Match and so far it has worked perfectly until around 48 hours ago.
For no reason I can work the metadata for my library has changed in the cloud and those changes have been pulled down to my Macbook Air (the only place I have match turned on). I now have around 10,000 songs that have a blank album title and all list the same artist (not anyone who appears in my library!), they still have the correct track names, artwork, track and disc numbers.
To check it was actually incorrect in the cloud I enabled match on my iPad and that shows the same, incorrect, results.
So here's my dilemma, I somehow need to get the cloud version to roll back to around 48 hours ago.
I have a backup of my library file (but not the actual library), if I replace the library file I get back all the correct data however now those 10,000 songs get a file not located error as my library was set to keep organised! When I then use locate it replaces the correct data with the incorrect data!

Thanks for that Michael. Unfortunately the problem seems to be with the copy in the cloud. If I turn on match on my iPad I see the same, incorrectly labelled, library. I did actually try deleting the entire local library and redownloaded but it's made no difference.
It seems something has happened to the cloud copy that has corrupted a lot of the metadata so if I can't roll back the cloud version somehow I have a big problem!
I have just under 8,000 tracks that have been affected, of those around half are sat on my iPod with the correct metadata but I don't think there's anyway to recover that back into iTunes.

Purchased songs keep showing up after being unchecked and deleted on iTunes library and iPhone, please help

Like the question says, I have about 6 or 7 songs that I want to permanently delete from my iTunes library and iPhone. They keep showing up even after I've unchecked/deleted them. I've used the manual option and selected the artists, genres, etc. that I still want, but the deleted songs keep appearing. I bought these songs off of the iTunes store I didn't use my iPhone. I don't have the iTunes Match option turned on my phone, nor do I use iCloud. I don't know what else to do besides manually selecting all of my songs and putting them into a folder, deleting the blasphemous songs that I don't want anymore, deleting my iTunes library and resetting my iPhone and copying the songs from the folder back into my iTunes library. But has anyone else had this happen to them? I've had an iPod for years now and I've never had this issue before. I'd really like an easier solution here, so does anyone have any ideas?

The solution is Simple.
- Goto preferences
- From there select the 'Devices' tab
- Now make click the check box close to 'Prevent iPods,iPhones..... from syncing automatically.
Click OK and your problem will be solved.

HT5085 Gathering Info About your iTunes Library - Keep getting Network error

I bought iTunes Match yesterday, and so far have not been able to use it.
It gets to Stage 1: Gathering Info About Your iTunes Library and makes progress, but right at the end an error box appears saying:
"We could not complete your iTunes request. The network connection was reset.
Make sure your network connection is active and try again"
Well I know the network connection is active as I was able to be charged for iTunes Match and have had no problems making other purchases. I went to Advance > Run Diagnostics Tests from Help in iTunes and ran the Network Connectivity Diagnostics and it reported no problems.
Now I know how much Apple hate giving back refunds, but if people can't help, does anyone know how I can get my money back? If I click "Report a Problem" it simply takes me to the help pages. I tried contacting support but I received an email saying they can't help.
I'm getting quite frustrated now, so I'm reaching out and hoping someone can help me?
I've copied the diagnostic results below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.6.1.7
QuickTime 7.7.2
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 003CA7C40B1E98E0
Current user is not an administrator.
The current local date and time is 2012-05-18 20:20:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb5c046694c1f4c590202360da9f2bc5
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {444AF521-4D63-434F-AC33-8F05DA9C6C64}
Description:          Microsoft Virtual WiFi Miniport Adapter #2
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {4F46CBF3-C53C-4615-AF14-B46B9785D100}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {6D3CAB28-0C0B-4701-A440-B1A90BE75551}
Description:          Dell Wireless 5540 HSPA Mini-Card Network Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name:          {8C130DAB-E810-4FA6-8946-1600FFE0DB2F}
Description:          Intel(R) WiFi Link 1000 BGN
IP Address:          192.168.1.69
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.254
DHCP Enabled:          Yes
DHCP Server:          192.168.1.254
Lease Obtained:          Fri May 18 20:01:40 2012
Lease Expires:          Sat May 19 20:01:40 2012
DNS Servers:          192.168.1.254
Adapter Name:          {B32D9395-8937-42EC-BC5F-352D07958EDF}
Description:          Realtek PCIe GBE Family Controller
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 00:00:00 1970
Lease Expires:          Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-18 20:14:07.

@ deggie, I wasn't threatening ANYONE. I was simply saying how frustrating this has become, seeing how I have been trying on my own to figure this issue out for more then a month with no results. Like I said in the beginning, I have not used any other account to purchase apps or other products on my phone. I have only ever used one account. There are 23 apps that are saying they can't sync. It directs me to authorize the computer, which I do but it doesn't change the outcome. If I proceed, I lose those 23 apps correct? Do I also lose all my text messages saved, and other things such as documents in the "notes"?

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

ITunes Library to External Hard Drive...and iTunes Match???

So, my iTunes library is getting too large for my computer's storage capacity. I'm thinking of moving some of my library to an external, USB hard drive. However, I've never done iTunes through an external hard drive before and I have some questions.
Can I copy new discs (import) straight onto the external hard drive? Or do they need to go onto my computer first then get transferred to the hard drive?
Can I still use iTunes Match and pull songs from the library on my hard drive and from the main computer?
To partition a library between a computer and an external hard drive, do I need to activate sharing or anything special? Or will the computer/main iTunes library just consider the external drive to be a different location for some of the tracks?
How would I backup the external hard drive? Would Time Machine (running off a separate hard drive) back up another external hard drive if they were both plugged in?
Can you burn the entire library to data discs anymore? Or do you need to make a playlist of your entire library? If the latter, is there a way to turn off the message about iTunes in the Cloud playlists only accepting songs matched or uploaded? I have some songs that erroneously did not get matched or uploaded. If I try to put them in a playlist and burn it to a data disc for backup, iTunes won't do it.
Please help!

I recommend you keep everything inside the iTunes folder.
Quit iTunes.
Copy the entire /Music/iTunes/ folder from internal to external.
Hold Option and launch iTunes.
Select Choose library... and select the iTunes folder you copied to the external.
This is all you need to do. Everything will work normally.
You can delete now /Music/iTunes/ folder on the internal.

I want to delete songs from iTunes Match by unchecking them in my iTunes library on my Mac. Is this possible? If so, how do I change the necessary setting(s) in iTunes or iTunes Match?

I want to delete songs from iTunes Match by unchecking them in my iTunes library on my Mac. Is this possible? If so, how do I change the necessary setting(s) in iTunes or iTunes Match?

I have seen this page, but it seems that this involves deleting songs from my iTunes library in order to remove them from iTunes Match. I want to keep them in my iTunes library, but not in iTunes match (I am over my limit for songs in iTunes Match, and would like to decide which songs to keep in iTunes Match).

ITunes Match is syncing my music library using 3G but I have the option switched off.

Hi,
I have found a problem syncing my music using iTunes Match and my iPhone has used 2GB of my data plan in a day. The steps to reproduce the problem are:
Precondition: iPhone is using iTunes Match and has a list a few songs in the cloud without syncing.
Steps:
Switch on 3G connections in the settings. (Settings > General > Mobile data > Mobile data & 3G ON)
Start syncing a list of music.
Switch off the option to use data plan to sync music (Settings > Music > Use data plan > OFF)
Result: iPhone continues downloading all the songs of the list using my data plan.
Expected result: iPhone stops syncing the music because there is only a 3G connection and the option is switched off.
This is why I would like to make a complaint to Apple. How can I do it?
Thanks.

Everything that is on your device should be in your library too. If that is not the case then see Recover your iTunes library from your iPod or iOS device. See also Backup your iTunes for Windows library with SyncToy.
Once you have secured your content you can work on resolving the sync issue.
When the media on the device won't update as expected during a sync the method that usually works is this:
Export the contents of the camera roll. (You should do this routinely anyway.)
Backup the device, unless you have a recent backup that you would prefer to restore.
Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
Restore the chosen backup.
In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.
tt2

ITunes Match keeps resetting my iTunes Library metadata

Similar Messages

Maybe you are looking for