ITunes Match network connection time out error

I have just signed up to itunes match but at the end of step 1 I get a network connection error at the 'Waiting for apple to deliver your results' stage every time.
I have tried everything suggested on forums regaring unticking proxy server settings and turning off firewall but nothing works.
I have run diagnostics on itunes and it is coming up with two anomolies.  It is giving me a 'cannot make secure connection to itunes store' error although I can connect to itunes store I am wondering whether this is causing the problem with itunes match.
It is also stating in the diagnostics report that 'current user is not an administrator' although I am logged on with an adminstrator account on windows 7 64bit.
If anyone can point me in the right direction to sort this problem i would be very grateful.

Great thanks.  I am using NOD32 so hopefully that will be the culprit.  I will try this later when i get home as you have to restart the PC in safe made to uninstall ESET and I can't do that over a VPN link.
I was thinking of getting rid of ESET anyway as it is a bit cpu hungry.  I was thinking of just using the windows firewall and AV.  Did you reinstall ESET after itunes match worked?  And did it still continue to work if you did?
Sorry to bombard you with questions!
Thanks again.

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