ITunes Match not allowing stream - also loss of music.

Hi guys,
Hoping somebody can help. Recently tried to listen to some music via the Cloud on my MacBook Pro. I couldn't play the music and iTunes had the symbol of the Cloud with the lines moving through it. This stayed the same for several days so I googled how to fix. I was instructed to Turn off iTunes Match on my computer and turn it back on again. I have done that and also updated iTunes Match. The only music I can see now is the music saved to my hard drive and the cloud with the lines is still there. As you can imagine, this is very frustrating. Anyone able to help?
Cheers!

Hi,
The symbol of the Cloud with the lines moving through it suggests that your are not making a connection to the iTunes. Did you try holding the option key whilst turning match?
If you have not already done so, try rebooting your internet router.
Jim

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Dear Jim
thank you so much. Thank you for your quick reply, sorry I did not respond sooner, but I wanted to make sure it worked before replying, hence I had to wait for iTunes Match to do its thing.
You are are a genius Jim, so a big thank you.
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ok i thnk im stupid
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Calm down.
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ITunes Match not allowing stream - also loss of music.

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