ITunes Match not matching the songs, not uploading album artwork

In the past few months I started having problems with the ITM.  Whenever I add a new song to iTunes and subsequently add it to ITM, the program seems to get stuck on the 3 step and reboots. As a result I am unable to add new songs to my iPhone because they are not in ITM.  I also noticed that not all album artwork has been added to the iTunes and ITM.  I have read other discussions and I know that I am not the only one having these issues.  This is a very convenient service and I would like to continue to use it, however if Apple does not do anything about it, then I'll have to cancell my subscription.

gw100576 wrote:
While we're at it can anyone convince me itunes match is a good idea?? From what I've read from others it doesn't have that much going for it other than being a itunes back up........ I've got an external HDD for that so think I should have saved my money
That's exactly what it isn't, you should not use iTunes match as a back up. If titles are removed from the store you will no longer be able to download them. iTunes match works perfectly well for me as intended, that's with my library on my Mac backed up to an external HD and accessible via iTunes match on every other device I have.
As for your setting up issue, what do you mean by stopping and starting, are you turning iTunes match off when you do this.

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