ITunes Match not upload tracks

Hi, I have a problem with iTunes Match.
I tried several things, including Logout and subsequent Login, convert songs to AAC but nothing; iTunes still does not upload tracks! Do you have any idea?
THANK YOU in advance!

Thanks for coming back to me Andy,
Unfortunately it appears you're experiencing the same issue that several of us on here have reported recently. At this point there isn't really anything you can try to fix the problem as it's looking increasingly likely the issue is at Apple's side. I would however recommend contacting the iTunes Support team to report the problem, the more people that report it the more likely it will get picked up sooner.
Go to https://getsupport.apple.com/GetproductgroupList.action Select Show all Products and Services at the bottom of the page, select iTunes > iTunes Store > iTunes Match and use one of the contact options such as Chat.
I've currently got a case open with support for this and will post an update as soon as I hear anything back. Let me know how you get on.

Similar Messages

HT5085 iTunes Match not upload songs.

iTunes Match not upload songs.
Done "Step 1: Gathering information about your iTunes library" and freeze.
Please advise how to solve this problem.

you are not alone
iTunes Match doesn't upload my songs?
Match process stalling out at end

Itunes match not uploading any songs just stuck on "uploading 1 of 1432" for teh last two days , any help ??

I purchased Itune match it matched about 9432 songs and the remaining 1432 it did not got to step 3 of uploading and its been 3 days just keeps saying uploading 1 of 1432 . i have restarted itunes , tried on different ISPs etc no luck what gives , on top of that on my iphone since i turned on match my play lists dont show up . when i try to synch with match off still my play lists do not show up ?

Don't know what fantasy planet bigAl_25 lives on. It does not work consistently for anyone that has a substantial library period. If your lucky, you get 6 songs before it freezes up. Know countless people that have it. Don't know a single person that it works for consistently (on an Iphone) who has a substantial library. I have to run with my Nano because it doesn't work. I have had Apple products since 1984, I know how to trouble shoot issues. There is no current solution. Like other posters, I have tried every single possible fix, including all of those recommended here. It's just not ready for prime time. Until it is, it will continue to be be hit and miss, with the only temporary fixes being to go back to menu, select different mix, or playlist. If that doesn't work, quit app. If that doesn't work, restart the phone. One of these will probably solve your problem, but again only temporarily for about 6 songs, and the cycle repeats itself. You do get a little bit better results over WiFi and if you download all the songs to the iphone before you roll the playlist, but again inconsistent at best. Best idea, worst implementation. I'm sure Apple will eventually fix it. Until then it is hit and miss. I don't care about the $25 (but won't renew if not working when my year is up), just want it to work. GET WITH IT APPLE. Match is a home run, devote more resources to getting the bugs out.

Why did iTune Match not upload all of my music?

Why do some of the songs on my phone appear as gray and not selectable to pull from the cloud? I would understand if it was whole albums that did not upload, but it is very random as to which ones are there and which ones are not. For example, I am sometimes missing 6 out of 10 songs on 1 album. So what made 4 of the songs work, but the other 6 not work? The ones that did not go to the cloud play on my computer fine, so I know they were locatable on my end. I did see that some of the songs that did not go to the cloud were pointing to the wrong folder on my computer, so I fixed those. I went ahead and started the iTunes Match process over again. I am hoping this was the right thing to do. I thought maybe the upload just failed somewhere in the middle of the process. Any assistance you can provide to me in this matter would be most helpful.

Hi Wartman73,
If some of your songs are not appearing in iTunes Match, I would first give this article a run through to see if that resolves the issue:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Have a good one!
- Ari

HT4914 iTunes match not uploading songs

I have uploaded a vinyl copy of quite a few artists from my collection and it appears that iTunes match is not recognising them and replacing the uploaded content with one of better quality as stated!
The one which came to my notice first of all was Queen- She Makes Me ( Stormtrooper in Stilletos) from The album Sheer Heart Attack. This album is in iTunes!
Any ideas??????

I'm a little confused you said iTunes Match is not recognizing them and replacing with better quality. If iTunes Match doesn't recognize a song it will upload the version that is on your computer. If it does recognize it you'll have access to the 256KBps version on all devices immediately (wont need to upload).

ITunes Match Not Uploading

iTunes match suddenly quit uploading music to the cloud. It goes through all the other steps but when it comes to uploading it fails. The songs are reading error beside them and I tried to refresh iTunes Match but it keeps failing to upload. Is anyone having this issue?

Mine cut out about an hour ago and I actually logged in here to see if I was the only one affected. Every upload I attempt gives me an "error" message.
I also just called the Apple Support number, and they said to just keep trying (seems like this has happened before?). I gave them my one-minute rant on how a $25 service shouldn't really be down, or at least there should be a better SLA than "call back in 24 hours".

How do I tell iTunes Match NOT to upload a song / audio file?

I produce music in Logic Pro and later play in iTunes for additional listening and testing. How do I tell iTunes Match NOT TO UPLOAD certain songs or audio files? I have to continously delete files from the cloud.
Thanks in advance for any suggestions.
PC

Hi,
It's all or nothing with iTunes Match. If the track is a valid format it either matches or uploads.
Do you want to keep the tracks in itunes? If so, I suggest that you create a second blank library then turn on match. This will show all your tracks in the cloud. If a track uploads, you can delete it from the cloud using this new library. When you revert to your original library, the track will still be present but the iCloud status will now be "removed" instead of "uploaded". You can see iCloud status in song view by going to menu > view > view options and tick box. Match will now ignore this track when scanning your library.
Jim

HT204406 CDs I ripped with iTunes, ended up in iTunes Match with some tracks MATCHED and some UPLOADED.

CDs I ripped (at 160kbps) with iTunes, ended up in iTunes Match with some tracks MATCHED and some UPLOADED. How do I get the UPLOADED tracks to get MATCHED?

Hey DTM, you may want to consider reporting these concerns using the iTunes Feedback page at http://www.apple.com/feedback/itunesapp.html.
custom built Windows XP Pro

WORKAROUND - Found a Way to Force iTunes Match to UPLOAD

I wanted to let everyone know that after months of living with incorrect matches (mainly The Beatles in Mono), I've finally found a semi-easy workaround to force uploads. I haven't found this anywhere else, but if someone else has documented it, I apologize. I posted this onto one of the many threads regarding the issue quite some time ago (~ 6 months), but I wanted to make sure it was seen by as many as possible. (Sorry for the long post—skip anything you're not interested in! )
MY THEORY
The basis of this was noticing that there seemed to be discrete steps to the matching process (when adding via already-ripped FILES and not CD at least):
You add the files to iTunes
You can force a scan by right-clicking and selecting "Add to iCloud"
iTunes scans the new files
iTunes reports that it is sending the file data to Apple
iTunes waits for a "Matched" or "No Match" response from Apple
If the response is "No Match," then iTunes triggers the upload
After observing this for some time, I concluded that if (edited) files could be imported that would give a definite "No Match" result, there may be time in-between steps 4 and 6 to replace the files with the real ones (which had been triggering a false match in the past). To my delight, this worked. Here's what I did:
STEP-BY-STEP:
Deleted existing files from iTunes/iCloud, but kept the files on the computer. I then moved these to a different folder.
Took existing files and converted them with dBpoweramp. This will cost money but is well worth it if you are looking for a way to force an upload to iTunes Match. I converted them using the same AAC settings (this doesn't matter), but added the "reverse" DSP, which reverses the audio. This has been enough to foil iTunes into not matching the track, while ensuring that each file will contain unique audio data. This will be quick and painless, at least for the first time. I did it this way because it will retain all of the tags AND length of the file. iCloud will get the file length from this step, and will not change it afterward...so you probably want to use files of the same length as the real ones.
Now I have a copy of the files with audio gibberish but still having correct metadata, etc. I then put these files in my "Automatically Add to iTunes" folder.
Right-clicked on these files and selected "Add to iCloud." If you use "Sort Album" like I do, you can change it before this step and it will upload into iCloud with the correct sort information. If done afterward, it doesn't usually sort correctly on my iPhone.
After iTunes displayed the message "Sending information to Apple" (don't remember the exact message), I pasted the original (correct) files and replaced my audio gibberish files. It is important to note that the filenames must be the same, e.g. "01 Come Together.m4a" if a single-disc, or "1-01 Back in the USSR.m4a" if multidisc. iTunes will also truncate the file name at 36 characters (I believe) so this will all need to be done beforehand. I use various MP3tag actions that I'd be happy to share if anyone wants them. If you are starting with a file that has already existed in your iTunes library, this will already be done (provided iTunes is managing the library).
When Apple returns a "No Match" signal back to iTunes, it then begins to upload the files which I have just pasted.
This has worked for me 100% if doing the upload one time. In some rare cases, I may decide to EQ a file and then re-upload, or otherwise edit the file. Or perhaps I have more than one version (original/remastered, or original mix/remix) that I want to coexist in my library. In those cases, I have again utilized the dBpoweramp "VST Plug-in" DSP, where I use something like Freq Show to garble the audio. It is necessary for the garbled audio to be unique each time for this to work.
A FEW THINGS I HAVE LEARNED
If you delete a file and wish to re-upload it, you can use the same files from step 2 (provided you still have them) and iTunes will recognize them as the files previously uploaded. I am not sure how long this works, but your uploaded music remains in iCloud, though invisible, for some time — even if you selected "Delete from iCloud."
iTunes/iCloud evidently does use metadata (at least Album) to help determine if you've already uploaded a song within the same album. I ran into this when trying to test an EQ/level change I had made, and even though the audio content was completely different, iTunes would not upload or would flag as duplicate. If I altered the Album field in any way it would proceed. Other tags can be kept the same.
If you do have mono content, it is trivial to use the dBpoweramp "Channel Mapper" DSP to remove one channel during the conversion from lossless to AAC. The nice thing is, I encode with Nero AAC quality 0.65 (~250 kbps VBR) and this will reduce the file size significantly. There is no real advantage to keeping both channels, since you're doing a lossy conversion anyway. Sometimes the encoders (even very good ones) don't see the file as being mono, due to different artifacts and noise in the left and right channels. Or perhaps the mono tape was transfered with a stereo tape deck, etc. Try it yourself and see if it makes a difference. Also, iTunes will report the file as "mono" when you do "Get Info." I keep the FLAC disc image/tracks in stereo so it will exactly match the CD, but only encode one channel to lossy. If you know the source is mono for sure then there is no possible advantage to keeping both channels of a lossy conversion. (If you're not sure if the source is mono, use your favorite DAW, e.g. Audacity, to invert the phase of one channel before combining left and right. Once you do that, if all that is left is very low-level noise or other artifacts, then you know it is safe to encode as mono.)
IF YOU CARE ABOUT MASTERING
It is also worth noting that if you care about what mastering you have in your iTunes library, there is no other way I know of to guarantee you have the correct version in your iCloud library except to upload it. I found this out the hard way: I had a retail CD version of Paul McCartney's "RAM" album that was recently remastered. I put the CD in, added to my library, and iTunes Match quickly returned with "Matched" for all tracks. Some time later I was listening with headphones and noticed that some tracks had hardly any hiss at all, whereas others had a good amount of it. Since "RAM" is a rather hissy album, I investigated it against the CD and finally found that many of the tracks were being matched to other versions of the song (either from the earlier CD version or compilations with different mastering). So most of the tracks were hit with heavy noise reduction for the iCloud version. I had to follow this upload procedure to be sure that I got the right version. Purchasing the item(s) from the iTunes store would work also, but I had already paid $100 for the deluxe box set. This same problem occured with the Bob Dylan mono box. I was surprised to find that iTunes actually matched my mono versions to mono versions, and continued listening until one day the stereo version played on a certain track instead of the mono. So, even if the iTunes store has the mix/mastering that you are wanting to add to iCloud, the only sure way is to upload it (or purchase it from iTunes in the first place.) If given the choice going forward I would choose the latter, since I am not hung up on physical media and cannot tell a 256K iTunes store encode apart from a FLAC file in a double blind test (almost nobody can).
This has been bothering me for months. I'm really happy to be able to play my correct files on all my devices! For those of us who have unique versions or masterings of albums we prefer, this should be a workaround until Apple decides to give us a "force upload" option. I have tested this on Windows 7 primarily. Should work on any OS.
Hope everyone finds this useful!
Nick

I wanted to first thank you for this, as this is the only workaround literature that seems to be floating around out there. With that said, I know it is a big ask, but is there any way that you could create a video showing step by step how to do what you do? I have several tracks that are stuck in waiting mode, and if left in itunes, will never upload or match...they only cause the upload process to hang up and restart. I've tried leaving it for days...I've tried converting the files, signing in and out of itunes (and itunes match), updating itunes match, and I tried your technique...unfortunately to no avail. Perhaps I didn't do your technique correctly. I used audacity to reverse the audio.
ANY help would be GREATLY APPRECIATED!!!
Thanks

How can I force iTunes Match to upload a "Duplicate" to the iCloud?

I have one album where the first track was uploaded, and the other eleven tracks are all tagged as "Duplicates." These tracks were not uploaded to the iCloud. How can I force iTunes Match to upload these eleven tracks erroneously tagged as Duplicates?

I'm adding my 2¢ because I just "discovered" iTunes Match yesterday and decided to subscribe thinking there was no downside (doh!).
Well, firstly, there's the enormous downside of Apple's structure not being able to keep up with (what they should have known would be) enormous interest... my iTunes has been matching for >20-hours and has yet to reach half-way up my library. BTW: I thought I read the iTunes Match info fairly thoroughly prior to subscribing and did not see anything about it being for songs vrs full library.
And secondly, and even more important to me, is that Apple's method of determining duplicate songs is not robust enough, especially for classical music and audio books (e.g., LoTR). I have >12000 "songs" in my library, and Match has determined a boatload are duplicates. They are not of course and even if Apple's duplicate-determining algorithm just looked at disc & track numbers it would "know" that. Anyway, there's a fairly good chance I will not have one complete album upload/match out of >500 albums. That's nae Scottish, in anybody's book.
Gotta say, using Garage Band to individually alter >2000 "songs" on the off-chance that may assist Apple's duplicate algorithm to be correct is not gonna happen. If, after the matching/uploading is complete, I still have >even 100-not-duplicate-songs listed as duplicates, I'm getting my $29.95 subscription back.
... and C: does anybody know why Apple's Lion spell check doesn't work on Apple's discussion forums???

Will iTunes Match re-upload songs replaced in Library at higher bitrate?

In my iTunes Library (18,000+ tracks, mainly ripped from my own CDs), I have tracks ripped at different bitrates, from 128, 160, 256, 320 kbps, as well as Apple Lossless. Given how cheap storage has become since I first ripped many of my CDs, I am going through my CD collection one last time and re-ripping everything into Apple Lossless (ALAC) format. I am starting with the tracks that are in the Library now at 128 & 160 kbps. Many of these songs have been matched by iTunes Match, so they are available to me from iTunes at 256 kbps, but I will still create ALAC versions.
My question is about the tracks that iTunes Match has uploaded to Apple. When I replace the tracks in my Library recorded at low bitrates with the ALAC version, I would like for iTunes Match to notice and re-upload the new file. I understand that iTunes Match will convert ALAC files and upload them at a max of 256 kbps, but right now it seems that iTunes Match does not recognize changes in the underlying file on my computer. For example, if a track was originally uploaded as 128 kbps and then I replace it in my Library with an ALAC version, the 128 kbps version stays on Apple's servers instead of being replaced by a 256 kbps version. I have tested this by downloading tracks from the cloud on other machines connected to my account and they come down at 128 kbps, even though an ALAC file is in the "master" Library.
So my question: is there a way to get iTunes to replace uploaded files on Apple's servers with the highest bitrate version possible if you change the local file after it has been uploaded?
Thanks for any suggestions.
Drew

Hippogreen,
I chose not to follow your Item 4, ie, I am ripping new ALAC tracks directly over the lower bitrate tracks in my existing Library. I just did not want all the extra labor involved in recreating playlists when I reimport, and I did not want to lose the metadata of playcounts, date original imported to library, etc.
If you do as I am doing and want the new ALAC track to directly replace the existing ones in your Library, your Item 1 is relevant:
1) If I have heavily corrected the metadata of a track and it is substantially different from the info provided by iTunes (when I re-rip the CD into ALAC format), how will iTunes know that it is a duplicate? I assume I will have to manually de-duplicate in such a situation. I am thinking of uploaded rather than matched tracks.
Like you, I had heavily corrected and personalized metadata, including my preferred capitalizations (often very different from Gracenote and the automated data from iTunes!), track performers, etc. I wanted to preserve all of that, but if your tracks' metadata differs from that which is automatically supplied when you insert a CD, then iTunes will not offer to replace the existing tracks. The solution for me was an AppleScript I found at the fantastic website Doug's AppleScripts for iTunes (dougscripts.com). Get the script "Copy Track Info to CD Tracks v1.3". The URL is:
http://dougscripts.com/itunes/scripts/ss.php?sp=trackinfotocdtracks
This script copies all of your personailzed metadata to the CD tracks so that your own metadata is preserved while iTunes recognizes that the CD is already in your library and replaces the tracks. You can read the complete instructions at dougscripts.com and in the included documentation. It has been a lifesaver, and is truly the only way I have been able to move forward quickly re-ripping my CDs into ALAC.
Note also that when iTunes "replaces" the existing tracks with the new ALAC versions, it does not actually delete the original files. They remain in the same folder where originally stored, but they just become unlinked from the iTunes Library entries. The new files are linked to the iTunes entries, but you are not in danger of losing your original files. You have to go in and delete them manually if you want, or keep them.

Fair Warning Itunes match not payable by giftcard but listed anyway ??

ok i thnk im stupid
But i tried to subscribe to imatch and seeing this page i was pleased to see a giftcard option
i figure 24,99 for a year is not to expensive
so i got one giftcard , activated it normally, go ahead and try this page and to my suprise
it didn't work ?
i figured well, i did i wrong
i should have put the code in at that screen to buy itunes match. not activated it first
so well ok i spend that 25 euro on music and apps
and reluctanly bought a other giftcard.
this time i put in the actvation code into the buy screen
and hit ok
To my utter amazement
it didn,t work ?? the money was again on my itunes account but again no itunes match ???
why the **** was that option listed there ????
ok i did see the rule on the top but he who reads that ?
the giftcard option is also listen sooo
no warning nothing at that screen
again i could only buy music and apps, im ****** that was misleading
plz Apple stop picking our pocket !!
and change it it so easy to do

Calm down.
Was all this music on your iPhone backed up to your iTunes library? If so, once the initial scan, match and upload process is finished in iTunes all the music will be available on your iPhone again. Just disable the service on the iPhone until the intial process is done in iTunes.
Also, as long as you are in a country where iTunes in the Cloud is available you can re-download most past purchases: http://support.apple.com/kb/HT5085?viewlocale=en_US&locale=en_US.

ITunes match not updating on devices

Help. Please.
itunes match not updating. iTunes on computer has appropriate songs/ albums. But on iPhone and ipad changes do not appear. I have tried holding down shift key when turning off iTunes Match, signing out of iTunes Store, then quitting itunes. I then start itunes, sign into store, then turn on iTunes match and it goes through lengthy scanning, hours, and I am left with the matching page showing the three stages of iTunes Match greyed out, with a button offering me to start it again. Re
i have repeated this process several times, switching off iTunes Match on devices before starting iTunes Match on compute - same problem. I have changed albums while iTunes Match is on, as recommended by apple's webpage.
please advise on how to update iTunes match so this change on computer also happens on devices. Thank you in advance
xen

Dear Jim
thank you so much. Thank you for your quick reply, sorry I did not respond sooner, but I wanted to make sure it worked before replying, hence I had to wait for iTunes Match to do its thing.
You are are a genius Jim, so a big thank you.
So in a nutshell for all, Jim's solution works for those who have gone over their 25,000 limit by mistake, and are unable to update match, you can with Jim's solution, delete stuff in the iTunes Match cloud and in effect have your original iTunes Match library as you want it.
Thank you Jim
Xen

HT204406 iTunes match not loading on my iPhone 4

i am having a problem with the iTunes match not loading on my iPhone 4, once in iTunes it just shows the iCloud logo, and does not load all my albums/song etc.

I'm guessing you mean the iTunes store.
What specificaly happens when you try to access the store? Any errors?
What do you mean by full factory reset? Does that mean a restore as new?
Are you able to access the store via Wi-Fi?

How to make iTunes Match not convert my files ALACs in 256 kbps (VBR)? How to get iTunes to convert CDs to Apple loselss?

How to make iTunes Match not convert my files ALACs in 256 kbps (VBR)? How to get iTunes convert CDs in Apple loselss? The difference between 256 (VBR) and Apple Losless is very clear...

Dear Michael, good day!
1. As per your instruction, I turned off iTM.
Small discrepancy – where are two screens with iTM switch:
-Settings > iTunes & App Store.
-Settings > Music
I switched OFF in both.
NB: I turned device to English for convenience.
2. My next step was Setting > General > Usage – tapped {Music};
{All music} screen appeared; I swiped it and taped Delete.
3. I performed “hard reset” …………………………………..
4. Switched back On iTM
5. Taped Music app on Home screen
iTM has started – (it took 18 minutes to completed, 60 mbps Wi-Fi speed )
Regret to inform… All the same:
Erase and reset to factory default? Or I did smf wrong?

ITunes Match not upload tracks

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