ITunes match not working on any device?

I cannot get it working at all. When I try to enable on my iPhone it pops up the cloud and loading bar, then disappears almost straight away. If I try to load on Apple TV it says "there was a problem connecting to iCloud. Try again later" If I try on my Macbook it will send results, but will have the cloud with lightning bolt suggesting match is down...
Yet if I got to the iCloud status page everything is apparently fine and should be working. I cannot believe all 3 of my systems are wrong. I even did a full reset of my phone to be sure and still won't work.

iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover.  Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

Similar Messages

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    Hi!
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    I downloaded some songs to keep them stored on my device.
    All worked like a charm.
    I restored my iPhone 4 to correct some issue, but now the songs I downloaded doesn't play!
    All my iTunes Match is working, except for those songs.
    They still appear as downloaded on my device, if I tap on them, they appear as playing, but there is no sound, nor the playing bar goes on.
    If I connect the iPhone to iTunes Mac via USB, this songs don't appear in the list.
    How can I fix it?

    iTunes Match has a series of updates / fix underway in the background, sadly no annoucement from Apple to cover.  Suggest as a short term free alternate Google Play Music and the gBeats app on IOS - it just works for up to 20000 Songs.
    iTunes Match is working in the UK but can be unusually slow, certainly it can not be relied upon - a great pity.

  • Music/iTunes Match not working properly since update to iOS 7

    Music/iTunes Match not working properly since update to iOS 7

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
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    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
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  • My iTunes match not working on my iPhone.  Anyoine able to access theirs on an iPhone?

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    On the east coast in NJ. Cannot access iTunes Match on IOS device or on Apple tv. If I am on wifi, I cannot play any music on my iphone or apple tv. Even those songs downloaded to the iphone wont play. But if I turn off the wifi, then those songs on the iphone will play. On the apple tv, no music from iTunes Match will play. Also failing on my MacBook pro. This needs to get fixed soon.

  • The app I downloaded from itunes is not working. Any suggestions?

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    tt2

  • HT4914 itune match not working with cellular date?

    I just got my iPhone 5 and itune match only works when you connect to wifi and I turn on use my cellular date?

    Hi rulffers,
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    How to troubleshoot iTunes Match - Apple Support
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  • Itunes Match not working on Iphone 4 after update to IOS 5.1

    Hello,
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    My wife is not having any issues with match on her iphone 4 and my ipad 2 running IOS 5.1 is also not having any issues.
    I have tried signing in and out of the Itunes store, turning on and off Itunes match, doing a hard reboot of the phone, I have rest and deleted everything on my phone and restored from a icloud back up.  I even tried to see if I could delete the music app data by going under settings/general/usage.....but the music app says it has "no data".
    This is Very frustrating for me, and I can't figure out what i can do to make my phone load my music match library again.  I thank you for any suggestions/help that you may have in advance!

    Exactly the same ting has happened to me over te past few days with my ipad2... I too resorted to setting my ipad2 up as a new device again to get match working... There is definitely something screwy happening on 5.1 I think... It was fine till I updated

  • ATV3 update 5.1 itunes match not working

    I have just updated ATV3 to 5.1 and now there is no content available via itunes match. It did work before the update and my other ios devices do find all my music, just ATV does not. Anybody else with the same issue? Btw, I'm located in Germany. Thx.

    Same here, located in the US. Itunes match cannot get access to my music, the Apple TC is acting strange with the network. I have tried both wired and wireless. Seems to have less of an issue with a unsecure wireless connection over the rest though.
    Cannot get any music or play lists to load, no artwork.
    I have even restored the device. Same deal.

  • ITunes Match not working on iPhone 5

    My iTunes Match account is set properly on iTunes but I can't activate it on my iPhone 5, although every setting is "on" and I've gone through all the troubleshooting. What else can be done?

    Thanks for asking. I mean that, although I'm duly authenticated with my Apple ID and have the iTunes Match activated on the Settings menu, the Music App does not show any of my music. Whenever I open the app, the “cloud” icon shows up and I can see that the device is trying to connect/authenticate to iCloud but then, after a few seconds, nothing is returned and there’s a message saying that there are no songs available. Everything’s working fine on my PC and on my iPad (besides the iMac where I activated Match), the problem seems to affect only the iPhone…

  • Why can't I play purchased movies on my Apple TV? And why does iTunes match not work on my Apple TV?

    I have an Apple TV (early 2012) and bought some movies in the iTunes store. Now, Apple TV doesn't let me watch my purchased content. I very well can listen to music I have bought in the iTunes store and watch the purchased movies on my iphone 6 (running the latest iOS 8) and on my MacBook Air (running the latest version of Yosemite). I can also rent movies on Apple TV and watch them - no problem at all.
    The other problem I have is that I activated iTunes Match on my Apple TV. But it doesn't work either. On my Mac and on my iphone - there's no problem. On Apple TV instead there is always appearing the message, that it will take a couple of minutes to setup iTunes Match  on Apple TV. Well... that is too nice to be true! It takes hours and even after that it doesn't work at all.
    I checked the forums and tried different things:
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    2. Restoring all settings of my Apple TV and taking it offline (meaning: logging out of iTunes on Apple TV and taking it off power)
    3. Restarting my modem and router after half a minute break and taking it off power.
    4. Setting up Apple TV again and reconnecting it with iTunes and my WLAN-router.
    5. I also wanted to Airplay the screen of my MAC or iphone to Apple TV -> doesn't work (even though I can watch the movies on this two devices without any problems). Other content can be airplayed to Apple TV without any problems as well.
    -> Nothing seems to work!
    When I tried to play the moves the following to messages appear:
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    Does anyone face the same difficulties? And of course: Does anyone know any cure and salvation for my Apple TV? ;-)
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    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
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    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
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  • ITunes Match Not Working After Update to iOS 6.1

    I updated my iPhone 5 to 6.1 Now when I select a song using iTunes Match the song/artist/artwork isn't the song that plays. Has anyone else experienced this?I've turned match off to erase all songs and re-enabled it again, but I'm still getting the wrong songs. It works fine in iTunes, just not on the phone. Any ideas?

    Since update iTunes Match has not worked on my iPhone. I can see playlists and songs but not albums or artists. Have searched for solution with no joy. Sorry!

  • Itunes match not working on windows

    On my windows pc, my itunes match is not working. When i look at my library it is all greyed out and itunes tells me to sign out and then sign back in on the itunes store. But that only fixes the problem temporarily. If i close itunes and reopen it, i have to do this process all over again. If anyone has any insight as to why this is happening it would be much appreciated.
    OS: Windows 8
    Itunes version: 11.0.5 (newest version at the time of writing this) 64 bit

    I am having exactly the same issue and also for me "everything used to work fine".  It's only been in the past 2 weeks when I deleted a bunch of songs that now my songs won't play, or the next song in the playlist plays while still showing the former song, or entire albums just don't play at all.
    It seems like is started for me when I unchecked "show all music library" in my Music Settings so I would only see the music that I had downloaded to my phone.  But I have tried "show all music" again and turning off and on iTunes Match but nothing seems to help.
    This is a real problem...hopefully Apple can get this one fixed or someone has a solution...

  • ITunes Match not working anymore!

    So I recently restored my iPhone 5 because of an excessive amount of "other" on it. I have done this before with no problem. I have an iTunes Match subscription and never before has it been affected by the restore process. This time however it is no longer working. My library shows up on my phone, nothing is grayed out, but when I tap on the song it won't play and then it starts skipping through every track. Also my tracks that weren't purchased through the store (tracks I had downloaded from Amazon, uploaded from my CDs, etc) do not show up on my iPhone. The weird thing is that at the top of the songs list where it says how many songs there are, the number keeps spazzing out and changing every second as if it is still counting songs. It's also not letting me download any songs.
    I recently changed my Apple ID email/username/password but it didn't affect my Match account before. I've tried turning Match on and off on both my laptop and iPhone multiple times, I've tried updating...nothing works!
    I know this is a complicated question, but has this happened to anyone else? Please help me if you can!
    My iPhone 5 is running 7.1.2 and my iTunes is 11.3.

    Welcome to the Apple community.
    According to Apple's knowledge-based articles, iTunes match is not available in Belgium.
    The terms and conditions of using your US Apple ID states that you must use this service within the boundaries of the US.

  • HT204406 itunes match not working

    iTunes match is not working on my wife's iphone 4s. I have an ipad, my iphone and 2 pc's all linked to the same itunes account and have no problems connecting with them. The problem started this afternoon only on my wife's iphone 4s - trying to connect to match and it just hangs on the "Loading iTunes Match..." screen. Upgraded to iOS 7 but no cure.
    Any ideas?

    I had the same problem. My Match songs just did not show up. Here's what worked for me:
    Quit iTunes
    In the Finder top bar go to Go --> (hold down Option) --> Library
    Navigate to the Preferences folder.
    Find "com.apple.iTunes.plist" Throw it in the Trash
    Restart iTunes.
    Sign in to iTunes Store, then go to Store --> Turn On iTunes Match.
    All is well.

  • Itunes match not working on IPhone

    Hi all,
    Really hope someone can help.
    Itunes match working fine on Ipad and Apple TV but when switching on the Iphone 4S I get message saying not subscribed. I use the same Apple ID for everything. Cant understand why it works on the others but not the Iphone which is the one I want it to work on.
    When I look in Itunes, I can see my Iphone as a Device on the left hand side, but when I go into the Store and check Itunes in the cloud and manage devices its only my Ipad that is there. Suspect this might be the issue but dont know how to add it? As I said its the same Apple ID?
    D

    Hi Michael,
    Thanks for coming back to me. I only subscribed to match a few days ago so definately using the same apple ID.  Really frustrating.
    When I sign back into the store on my iphone and go to turn on itunes match is gives me the subscribe message and when i go to enable automatic downloads it asks for the password, which I put in, and then it just keeps popping up again asking for the password, even although its the correct one going in.
    As I said, my iphone is a device on the left hand side, but when I go to itunes in the cloud on my account its only my Ipad that is showing up.
    New problem- since I switched itunes match off and back on again, I can enable the itunes match button on my Ipad but none of the music is showing- so neither device is working now. Really annoyed.

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