ITunes Match only showing iTunes Store bought albums

I changed my phone to an iPhone 5 about a month ago and since then have only been able to get iTunes Match to show albums which I have bought from the iTunes Store. As I have many many more albums stored on iTunes which showed and could be downloaded when I had my previous phone (iPhone 4), this has been really frustrating. I'd really appreciate it If anyone could offer advice. Thanks.

I have successfully fixed the issue through following the steps on this site:
http://www.wired.co.uk/news/archive/2012-01/12/how-to-reset-itunes-match?page=al l
Essentially, you'll have to "reset" all of your iTunes Match data but I was willing to and it actually went really smoothly. Finally have all my artists, albums, etc. listed on all my iOS devices as they should be. My thoughts are that somewhere, iTunes Match data became corrupted, either for a song, artist, album that caused the strange behaviors!
Follow this up with deleting your 3 media database files.

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ITunes Match only shows music I bought on iTunes

I have a new Apple TV and just subscribed to iTunes Match. On my iPad I can access my entire library of music from the iTunes Match cloud (things I bought from iTunes and things I bought elsewhere). On my Apple TV, when I go to "My Music" all I see are the songs I have purchased from iTunes. The rest of my library doesn't show up (and that's a LOT of music).
Is Apple TV's iTunes Match limited just to iTunes purchases? I hope not because that would make it nearly useless.

Thanks for the help guys, but I might need to clarify some things as I think we're talking about different things.
AirPlay works - I can play anything off of my iPad through Apple TV. Since my iPad can access my entire iTunes Match library then I can stream anything in it through Apple TV.
Home Sharing works - I can access my iTunes library on my computer via Apple TV when I've got iTunes up and running on the computer.
What does not work is using iTunes Match on my Apple TV. I have turned on iTunes Match on my Apple TV, but the only songs that show up on my Apple TV are ones that I purchased on iTunes.
I want to be able to access my iTunes Match library via my Apple TV without using Home Sharing or AirPlay. Those options work great when I'm home, but sometimes I take my computer and iPad to work and my family will not have access to them.

What a pain -on a mac-never had aproblem-loaded a new shuffle with music -will not let me sync itunes store bought songs-will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

What a pain -on a mac- never had aproblem- loaded a new shuffle with music - will not let me sync itunes store bought songs- will not let me authorize the computer. I have a ipod as well. Is this a block when loading a second device? OR?

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

ITunes Store display albums by year

How can I get the iTunes Store Search results to display by release year? I thought that I found it once but can't find a way to do it now. It seems pretty hard to find what the most recent release of a particular artist is.

I've got the exact same issue. I haven't done anything to cause it. Like you, it's an iPad Mini (Retina) and there is no content displayed on my iTunes Store app - I get the framework of the page, as your right hand picture shows, but no items at all - white background for Music, Audiobooks and so on, black background for Films and TV. Other apps with similar interfaces such as the App Store are not affected (yet, anyway). The only way I can get the iTunes Store to show anything is by doing a search, or tapping the Top Charts icon, but this is hardly satisfactory.
Having tried all the possible fixes I found on the internet to no avail, I've spent about 2 hours on the phone with Apple support during which time we went through them all again, and even wiped the iPad, set it up as a totally new one (and tried the iTunes Store without using my Apple ID, then with it), restored the iPad to 6 days ago in case the problem hadn't arisen then, and the problem has been totally unaffected each time and still remains. Apple Support are equally stumped and want to generate a repair on it, which feels like it oughtn't to be necessary as this "feels" like a software issue rather than hardware (and luckily I can exchange it for a new one at the retailer - it's only 2 months old and has been cherished and hardly overworked at all). But it's really, really odd and I would love to know what's happening, why, and how to fix it. This is my first ever Apple product ....!

ITunes Store new Album list

Hi all,
I hope this is the correct section...
I remember that some times ago, when I had to search the new album list in iTunes Store, I had a screen divided in 4 sections (1 for each week) with all the new albums / singles... Now I'm not able anymore to find this list... Is there something changed ?!? Now I'm able to see a list of the most recent album...
Thanks
Max

You've fallen over a long-standing and intermittent bug in the Store where it claims to be showing the correct number of items but in fact either isn't showing any or isn't showing all of them, although all the episodes appear when subscribing. There isn't really anything you can do about this yourself as the problem lies with the Store, not your feed. It usually sorts itself out in a few days, but it's worth emailing Support at podcasts 'at' apple.com and asking them to re-index your podcast as this may speed things up.

ITunes Store bought music eventually stops playing

Anyone else had this problem? I was hoping by re-downloading all my music it would fix it but that seems to have done nothing.
For example: Two days ago I downloaded two Toby Keith songs from the iTunes store. I didn't do anything to my phone (including turning it off), when the next day suddenly the songs won't play. Every other song plays fine, except the two Toby Keith songs. At first I thought it was my car stereo, but it wouldn't play on the iPhone either. Plays fine on iTunes.
The only fix is to delete the song and re-download it. I would have normally thought it was the song download, but rewind to a few weeks ago, and my entire Hollywood Undead Swan Songs CD (also bought from iTunes) wouldn't play. It was at this point I deleted all my music and resynced it.
I tried resetting phone, resetting settings, deleting all music and starting again, and it even did it through a restore.
Is this a bug? Is it a bad phone?

Perhaps try resetting your iTunes Store Cache.
Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:
... and then click OK.
Restart your iTunes, and head back to the Store. Are you getting full previews now?

ITunes store bought music forces his way into iPhone

Hi all,
I've got an issue that I hope it's an easy fix for your genius out there.
I've bought a CD from the iTunes store, now every single time I plug in my iPhone onto my PC, open iTunes, it tries to sync it but fails. Meaning the music isn't inthe iPhone, when I click on SONGS under the DEVICES it'S shaded gray as opposed to Black like all the other songs.
I did select manage Manually manage music and videos under the SUMMARY tab and am able to delete it (the shaded said CD) but once iTunes is restarted, issue presents itself again.
Got me an iTunes Match account and deleted said CD from Library and iCloud thinking this would resolved the issue, but nope, this there.
I don't want that Music in my iPhone nor do I want it to be shaded in gray when I plug in my iPhone.
For what it's worth, issue was there with iOS 6 and still present with iOS 7
Any suggestions?

sorry, wrong section. Should be in iCloud on PC

ITunes Store/sending album as a Gift

I've been having problems these past two days in trying to send an album as a "Gift" through iTunes. Keep getting the message " could not complete iTunes Store request, store could be busy, check your internet connection....."
Has anyone else had this? My internet connection is working fine, I can buy tunes on iTunes ok, everything else seems to be working with no problems.....Any clues?
Thanks,
Peter

Hmmm. Usually that message is just temporary, but 2 days sounds like a long time. Tried signing out and back into iTunes?
To sign out of the iTunes Store, follow these steps:
1) Open iTunes
2) Click the iTunes Store on the left side of iTunes
3) Click the Account field in the upper-right corner of the iTunes Store window (this will have your Apple ID or account name in it)
4) Click the "Sign Out" button
The Account pane will now say "Sign In" instead of your account name.
To sign back in, click "Sign In" and enter your iTunes Store account name and password.
Try it again.
If that doesn't help, you may want to consider performing the following to be sure no software is conflicting with iTunes:
1.) Disable all anti-virus software you may have running
2.) Disable all firewall software you may have running
3.) Disable all web acceleration software you may have running
4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
=)

Posted wrong group when talking about ITunes Store purchasing Album for me?

I just posted an error message and I postd the wrong group that I bought Red,Red Wine.UB40 was the "CORRECT NAME OF THE GROUP.Sorry about that,
I got confused.But did NOT purchase Ziggy Marley Album. Macine went crazy on your end.
Please refund me as soon as possible.
Myra Wade
myraow (at) earthlink (dot) net

Go here -> http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Music%20Purchases

Itunes store bought music wont sync post crash of Iphone

Crash occurred due to last IOS update. One option on Itunes says it will erase all music on iphone and use everything in library. appreciate your help. Itunes seems more complex than necessary.

Were they bought in iTunes on the computer, or on the phone? If purchased on the computer, connect the phone to the computer, select Music tab, select what music you want to sync to the phone, click on Sync. See this support document http://support.apple.com/kb/HT1351

Itunes store bought movie shuts down itunes

everytime i play the movie the punisher i bought off of itunes, it shuts down my itunes or doesnt play the movie well, the audio plays as the video stops and goes

I suspect the movie is a wider than 16:9 widescreen feature.
Many movies are shot with their aspect ratio (width:height) wider than the 16:9 of widescreen TVs.
To see the whole picture you will get the wider width shown on the Tv at the expense of a little height.
This is really the preferred way of watching or you will potentially lose some of the action if the movie is cropped to fill the screen. Many TV sets however have an aspect ratio/zoom button on the remote which will potentially fill the screen - some will crop, losing the image at the sides, others stretch to fit so in your example people would look too tall, circles would be ovals etc

ITunes store-bought Digital Booklet won't open

I downloaded Avenged Sevenfold's Hail to the King Deluxe Version and the .pdf file Digital Booklet won't open. Adobe Reader says the file is damaged, is there any way to get around that?

DIgital booklets are not available for repeat download or I would suggest you simply delete and get a fresh copy. Instead use the "report a problem" links in your account history to contact the store support team. Hopefully they can requeue a working version for you to download.
tt2

"show in itunes store" command missing from video library

updated to itunes 11.1, and ios7.
This isn't a pro or con diatribe, just a list of the minorish bugs that i have noticed:
First (probable?) bug:
With the latest update, the (control click) "show in itunes store" command is missing from all video layouts (unwatched, shows, genres) except "list".
I assume this is just a temporary bug, as it limits easy access to purchasable store content.
This is especially important since "check for available downloads", while still around, has been, as far as i can tell, completely nonfunctional for months.
I now have all my email notifications for passes turned on, and just manually click on the emails to download new content.
However, especially for shows with extra content, sometimes the email doesn't download the actual show, just the extra content.
for this reason, and for non pass shows, and just for general shopping and impulse buys, I liked to use the "show in itunes store" to easily check shows that i am currently interested in.
except that now it is gone.
Another (probable) bug:
I have a lot of purchased content, so i have the cloud turned off to control the flow of menu information. i don't need to see everything i have purchased all the time, only the newest shows that i actually have loaded onto the ipad. I still just load in the shows i want to watch from my main computer after i have downloaded them from apple to the hard drive, which i guess is now a bit old fashioned. ios7 doesn't seem to like this very much, as it initially displays the cloud content when opening the "video" app, before blanking and replacing it with the edited down version. But the real bug is this:
Now when i delete a video on the ipad, it crashes the "video" app.
And, instead of recognizing the delete when i sync to the computer, it ignores it and reloads the video onto the ipad.
......And finally:
There is still a tendency for the ipad and itunes to throw up the "sign in" pop up, often multiple times in a row, anywhere and for no reason, even when i am already signed in. Sometimes i can just hit "cancel" and it disappears, other times it forces me to retype my password. It's gotten a lot better and less frequent than when it first started earlier this year, but it's still around.
Having said this, I'm still, of course, a huge fan of the change earlier this year that keeps track of purchases and allows me redownload, instead of the old "lose it and its gone, tough luck" policy.

Ha. Maybe it's just me then. When i control click on a show, i'm getting:
In Library/TV Shows: Unwatched, Shows, and Genres:
play "[show]"
mark as watched
mark as unwatched
[depending on blue dot]
get info
rating
show description
show in finder
reset plays
show in playlist
copy
as opposed to, in List (and everywhere else):
play "[show]"
mark as watched
mark as unwatched
[depending on blue dot]
get info
rating
show description
show in finder
show in itunes store
get album artwork
reset plays
consolidate files
new playlist from selection
add to playlist
show in playlist
copy
delete
uncheck selection
apply sort field
I have my sidebar turned on, but it doesn't seem to make a difference if it is showing or not.
I looked around in settings, view, and window for a way to modify the control click menu, but couldn't find anything.
It's a very minor issue.
If your menu is working, maybe I just need to delete my copy of itunes and reinstall. Or change a setting somewhere.

Audiobooks section in library for iTunes Store Purchased Audiobooks only?

Apple's had a great idea separating Audiobooks from other content but why when I click on it does it only show Audiobooks I bought from the iTunes store? I have audiobooks from other sources and all have the genre "Audiobook" but they aren't shown.
The Music section shows ALL of my music content, not just music I bought from iTunes; why isn't the same thing true for audiobooks?
This makes little sense and really limits the usefulness of dividing the libary by file type. Why? Because non iTunes store audiobook content remains listed under music no matter what you do.

You may have to change the file type to m4b. I only recently discovered this - check out this site for instructions.
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-ipod-au diobooks/
I have been using the apple script on Doug's applescript site - you can google for this!
HTH
Mark

ITunes store "Purchased" files do not show up on my hard drive

I recently was thumbing through my files in iTunes, all of my "itunes store bought items" will not play. I also cannot find any of my "Purchased" files on my hard drive. When i try to play the song, it goes to the "Cannot find file" do you want to locate it?" I just went through my hard drive, and the file for itunes "media", and nothing is there. I try to go back on time machine, but my external hardrive will not show prior updates, even tho my hard drive is almost full!?!?!! Please help!

This isn't completely coherent so I am not sure what is wrong other than some (al?) of your tracks have broken links.
If you are browsing through iTunes you are not looking at files you are looking at data entries that point to files, with those locations being incorrect right now.
There isn't a file called iTunes media, there is a folder that should be in your iTunes folder called that.
You mention something about external drives. I presume one is for your Time Machine backup but is the other one used for iTunes? If so, what do you keep there?
Here's some background information to help place this in context:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

ITunes Match only showing iTunes Store bought albums

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