Itunes match, original file could not be found

Hi,
When I try to access songs via itunes match, I get an error that states that the file cannot be located. Additionally, I don't have the icloud icon on all of my albums, but it shows that over 16,000 songs are on the cloud. This problem appears to only affect one computer, on my laptop and iphone, its not an issue. And yes, all are authorized with itunes match already turned on.
Marlon

Provided that the Songs have already 'uploaded' or 'matched' the issue sounds like a local one with the specific library concerned.
Would recommend:
1.  Take a secure backup of all the Songs in the library;
2.  Select all Songs in the library and delete (do not also delete from iCloud);
3.  Restart the iTunes client.
At this point you should have access to all your Songs from the iCloud - if needed any further Songs can be recovered from the secure backup.  You can either download all Songs or simply stream Songs as needed.
It is worth checking your operating systems versus the iTunes Match minimum requirements as well.

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  • ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?"  I can locate it and all my other music, but can only open one song at a time.  How do I set it to open all my music whenever I want it?

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    Message was edited by: Woildbill

    I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
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    I was not complete clear.
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  • Recently bought  a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

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