ITunes Match problem with accessing all my songs on all my IOS devises

Why are some of my iTunes purchased songs not able to be synced with iTunes match? I can access the songs on my iMac but not on my iPhone. I'm not happy about this and I'm thinking I made a terrible mistake buying iTunes Match

uxChris wrote:
Seriously???
I just want to know if anybody knows what the problem is.. I just want to use iTunes Match on my iOS devices. If it doesn't work I will not use iTunes Match anymore..
Cause you data got corrupted during either upload, matching process or download. Most likely first two, since you already tried to download to ipad as well. Decision to use or not use match is up to you.
Good bye.

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ITunes Match problems with new PC

I have around 25,000 songs that were mostly matched, some uploaded, when I first signed up for iCloud on my previous laptop (64 bit Windows 7 Pro). My iTunes library resided on an external USB drive and iCloud/iTunes Match was mostly working, though I still had some problems with duplicate songs that I had hoped iTunes Match would be smart enough to help me eliminate (it's not). Duplicates came mostly from several earlier attempts to move and clean up my iTunes library, but that's another story...
Anyway, I got a new laptop (previous one died, hard disk failed), on which I installed iTunes, which I set up with the same external hard drive holding the iTunes library. So the music files were the same. Had to import all the songs from the hard drive which was set up to hold my iTunes Library. The trouble is, iTunes Match apparently thinks I am trying to add 25,000 more songs, when in fact they are the same songs as before. How can I tell it this? When I run iTunes match it says I already have the maximum 25,000 songs, and all the songs in iTunes show up as an error. I can't delete them from iCloud because I can't see them in iTunes! The other laptop is gone. There is apparently no independent way to access iCloud-based music except through iTunes.
I just realized that this is probably the problem: since the previous laptop hard drive died, whatever secret info Apple stores to identify it as authorized for my iTunes account was lost, and I had no chance to deauthorize it. So it thinks I am trying to match a new set of 25,000 songs (though these are almost all the same songs as before, so I would think iTunes Match could figure this out, but I guess not). I decided to deauthorize all 5 PC's on my account - but I can't do this until March 13, 2013, because I apparently did this last March, no doubt to solve another iTunes problem (seems to happen at least once a year that something in iTunes gets screwed up).
I sent Apple a request to deauthorize the dead PC (or all of them if they will), but does anyone have any alternate suggestions? I would like to be able to remove non-needed and/or duplicate songs from iCloud, and apparently the only way to do this is to delete them from iTunes (locally), in which case you are supposed to get a prompt to remove from iCloud or not. But all my songs are flagged as "error" in the iCloud status column, so I have no way to see or modify what's out there, since the associated PC is dead.
I also have most of these ~25K songs on Google Music and in Amazon Cloud. So I'm considering just dumping iCloud and using iTunes locally only (though I'm afraid if I do that it will delete all my local iTunes songs - guess I would have to reinstall from a backup in that case). When iTunes Match works, it's very nice and automatic and convenient since I listen to music on iPod Touch, iPhone, and iPad (yes, I drank Steve's Kool-ade). But as with many things Apple, when it DOESN'T work, it makes you want to slit your wrists. LOL (not).
Thanks,for any advice.
-Bruce

Thanks bmw249. I have good news and bad news. Good news: Apple very quickly deauthorized my computers so I was able to drop the lost computer that was taking up a slot and (I suspected) confusing iTunes Match.
The bad news is that this didn't make any difference. Nearly all the songs in my iTunes library have an iCloud status of "error" and when I turn on iTunes Match, it churns for a while before telling me that I already have 25,000 songs in the cloud and can't add any more. What I expected is for it to recognize that most of the 25K songs are the very same ones sitting in this local iTunes library. It should be substantially fewer than 25K because I also deleted 1000+ classical music pieces that I have sitting in Amazon Cloud, in hopes of freeing up space for my recently purchased and created music to be uploaded to iCloud. But no dice.
I am now downloading ~800 songs that iTunes thinks I have only on iCloud. I then plan to figure out how to deactivate iCloud and iTunes Match on this PC so that nothing will be deleted locally when I cancel my iCloud account (it runs out in March 2013 but I assume I can cancel and deactivate the account sooner). The "convenience" of this service isn't worth the many dozens of hours of hours I have spent trying to get it to work the way Apple says it works. Amazon Cloud (also costing ~$25 a year) has a limit of something like 20 GB and no specific limit on number of songs. I buy most music there anyway and have already uploaded most of the rest, so this makes the most sense. I really like the way iTunes Match can (in theory) keep all my music sync'd and smoothly stream to my iPhone even over 3G. Amazon Cloud takes a bit more effort but does much the same thing.
Thanks for listening. I'm assuming this is a "moderated" forum and that this post will soon be removed for my Amazon comments.

Itunes match problems with latest Apple TV

I have a strange problem with iTunes Match on Apple TV (the Latest Apple TV)
My ipad lists all of my iTunes Match songs, about 10000 or so songs, where as my Apple TV only lists 50 songs.
I have rebooted Apple TV numerous times.
I have upgraded Apple TV and fiddled with Apple tv settings.
My Apple TV can find all music when my Mac and iTunes is turned on, but can only find 50 songs through iTunes match.
My ipad is on ios6.
Please help me fix this Apple TV problem.

Welcome to the Apple Community.
You need to set up homesharing on both devices using the same ID and password.
Make sure they are on the same network and that your firewall or security software isn't blocking iTunes.

ITunes Match problem with Mastered for iTunes tracks

My question is, has anyone solved the problem I'm describing here?
My wife bought an album (David Bowie, The Next Day, it's great), as a Mastered for iTunes album, under her Apple ID. I copied the album to my computer using Home Sharing. My computer is authorized with both of our Apple IDs.
I have iTunes Match activated on my Apple ID. This album uploaded - didn't match - to iTunes. I assume that this is because Apple is trying to keep people from getting the Mastered for iTunes version of things and refuses to match that version if it's not already associated with the Apple ID. This seems silly, but so be it.
Now I try to listen on an iOS device and see more strange behavior:
- The uploaded tracks stream fine, but
- They will not download. No matter what network I'm on, no matter the time of day, there's always an error in downloading them.
I'd be interested to know if anyone has any insight into what's going on; how to get around it; or just if you've seen the same.

Scott Shuchart wrote:
So I infer that - to keep the "no free upgrades to Mastered for iTunes" policy with the technical limitation that iTunes cannot perfectly match to the same master - it has a policy not to match to Mastered for iTunes unless the track was purchased with the right Apple ID. This seems like a silly but obvious solution to those two constraints. No?
No, there is no such policy. I know this because I was recently able to get Eric Clapton's new album Old Sock matched to the Mastered for iTunes version. All the downloaded tracks have the logo on them. Same goes for the matched AC/DC tracks I have downoaded. All are Mastered for iTunes. These are my rips from CD which were matched.
This is completely different from if someone has an album that was previously bought from the iTunes Store, such as Elton John's Goodbye Yellow Brick Road, which then gets re-released in a remastered version (Mastered for ITunes). Of course we don't get a free upgrade to that version. We have to buy it if we want it. It is just as if you bought the album on CD, then a remastered version is released. You have to buy the CD again.
As you are talking about an iTunes Store purchase, of course you can't re-rip it, since it was never ripped from CD in the first place. But you might want to read the iTS TOS which can be read here: http://www.apple.com/legal/itunes/us/terms.html
But, to get back to the original question, this does seem to be an issue with this particular album for whatever reason.

After the cloud and iTunes Match, Can I access all my music in airplane mode?

Seems like Apple hasn't been very clear about this. So now all my music is being stored in the cloud. That should allow me to free up space on my phone...but if I turn on airplane mode, what would be left on my phone if I delete my music locally? If I can't delete the music locally on my phone, what's the point of storing it in the cloud? just backup?

Of course the music in the cloud which has not been downloaded to your iDevice can't be accessed while airplane mode is active. However, all music that has been previously downloaded to your iDevice can be played.
iTunes Match is not designed to be a streaming service. When you listen to music it is downloaded to your iDevice.

ITunes match- Problems with editing tags

Need some Help.
I have changed the tags on some of my albums either before or after updating on iTunes match
For example I have the Paul Simon anthology on which one song has the artist Simon and Garfunkel so changed it just to Paul Simon. Unfortunately after doing this it has created two duplicate artists / albums one listed in the alphabetical list under 'S' and one under 'P' ???
Another example is a compilation country cd (Yes I do occassionaly listen to country!!) changed all artists to ' Various country artists' rather than have my artist list cluttered. It has now appeared as 'Various country artists' under 'F' in the artist alphabetical list. Only one entry this time though.
I am making sure all the edit boxes ie artist / album are ticked and hit iTunes update after the changes.
Where am I going wrong. Intend to put a whole load of compilation cd's on in the future and need to sort this before I do.
Any advice greatly appreciated.
Bryan

This may help you out.
I handle complication CDs by entering the actual artist name for the track in the Artist field. Then I enter Various Artists in the Album Artist field. I also uncheck the "compilation" tag in the options for the album. This will then display the album under V in my alphabetical listing by artist. So the Album Artist tag is what is important.
I'll try not to make any judgements about your occational country music fixation.

IPhone iTunes match problem, songs displaying incorrectly or not displaying at all

I have an iPhone 4, and recently subscribed to iTunes Match. The list of artists/songs/albums, etc. does not show my content correctly. Some songs aren't displayed even though they have been downloaded, and the alphabetical display is making no sense.
I have posted a screenshot: http://junklogic.com/transfer/photo.PNG
Despite the categories being alphabetical, you can see that artists under "U" are being displayed under "W" and "X".
I also downloaded some songs via the iTunes Purchased Music feature, and they downloaded, but are not displaying. Most recent purchases are not displaying.
Does anyone have any insight as to what is going on?
Thanks.

I thought my email from Apple would amuse, in it they imply I was unable to make it work. Not them. Note no apology whatsoever - it would imply guilt.
They also threatened me with an effective year long ban if I get my money back. Here's the email:
Hello David,
I understand that you haven't been able to get Match working, so you'd like to see about receiving a refund. I can imagine you must be eager to get this sorted out. Edna wanted to make sure this gets resolved, so your case was escalated to me. My name is Adam and I'm an iTunes store senior advisor.
Please keep in mind that if you cancel your iTunes Match subscription, you will no longer have access the Match features. In addition, if you receive a refund, you will not be able to subscribe to iTunes Match again until a year from the refund date.
If you would still like to cancel, just reply to this email with the billing address and the last four digits of the credit card on the account. Upon receiving your response, Apple will verify your information, cancel your iTunes Match subscription and issue you a full refund. You will receive an email confirmation in regards to any refund.
I'm looking forward to your reply and the chance to get this taken care of for you. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Adam
iTunes Store/Mac App Store Senior Advisor

HT204406 My Mac hardrive Crashed and had to get a new one, sadly my iTunes wasn't on my external hardrive. I have all my songs on my iPhone, will iTunes Match work with my songs on my iPhone then, i download them on to My Mac. Will This work? Thanks

My Mac hardrive Crashed and had to get a new one, sadly my iTunes wasn't on my external hardrive. I have all my songs on my iPhone, will iTunes Match work with my songs on my iPhone then, i download them on to My Mac. Will This work? Thanks

Welcome to the Apple Community.
The easiest thing to do would be to sign into your iTunes account on your computer, connect your phone and sync. iTunes should copy anything from your phone that isn't already in your library on the computer.

Recently wiped out my mac do to mavericks update going wrong. If i add this computer with my itunes match will it put all the music i had back in my itunes library or just upload the little bit of music i purchased on itunes in the past?

Recently erased my entire mac HD do to mavericks update going wrong. I do not have a back up for my music. But my itunes match account has all my music. If i add this computer with my itunes match will it put all the music i had back in my itunes library or just upload the little bit of music i purchased on itunes in the past that im only seeing now in my itunes? I do not want itunes match to sync or upload the little bit of purchased music i have on my itunes now..Please Help Thanks..

Hello gogreenj14,
If you had iTunes Match updated with all of your non iTunes purchased content already, then yes, when you enable iTunes Match with the following article it will have all the content that has been uploaded to iTunes Match will be available for download.
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
Open the latest version of iTunes on the computer you intend to add. You can download the latest version of iTunes here.
Sign in with the Apple ID you use with iTunes Match.
Choose Store > Turn On iTunes Match.
Click the Add This Computer button.
When prompted, enter your Apple ID password.
iTunes will automatically begin scanning your computer's library for matches.
A status indicator will allow you to track progress. You may also manually pause and resume the process at any time by clicking the Stop or Start button.
Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your computer.
Thank you for using Apple Support Communities.
Cheers,
Sterling

ITunes Match does not list all my music before signing up. Only the ones i've purchased thru itunes and several songs of my own. Where can I find my 400 missing songs? Being able to store ALL music is the only reason why I signed up. Please help.

iTunes Match does not list all the music I had on my iphone. Not on my phone or iTunes. Only shows the music I've purchased from itunes and none of my 400+ songs. Please help. Thank you.

Is your music in your iTunes library on your computer and has match completed its scan of this library.
jim

Can Play iTunes Library from PC on MacBook Air but cannot import, problem with access rights?

I can play Itunes library from Windows Vista PC on my MacBook Air using homeshare but cannot import the library . Error message is problem with access rights. Latest OS and Itunes installed. Both computers registered with Apple on same Apple ID. Wifi Router turned on and off. Still does not allow importing. Any suggestions please?

Might be an alternative for you here > iTunes: How to move your music to a new computer

HT4914 I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

Hi,
If the tracks were not in your iTunes library on your computer when you subscribed to match, I am afraid that they are lost. Do you have a separate back up of this music?
Jim

Just wondering if anyone has a problem with accessing iTunes store. have iTunes installed but can't bring up the store home page?

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Can't download music - seems to be an iTunes Match problem

I have iTunes Match activated, which is working fine on my iPad and iPhone. However I cannot download purchased music onto the iMac.
In my household there is a shared iMac and each user has a different login & password. Only I know my login password. I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now. Auto-download has been disabled for several months now because I don't want everything downloaded automatically. All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon. This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home. Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID. However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID.
The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems. Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match. Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
(iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

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ITunes Match and Genius options all greyed (grayed) out under 'Store' menu

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. - for the last couple of weeks it's been 'working' in so much as it has already scanned my Library and matched/uploaded just under 5000 tunes. I can see these on iPhone/iPad/Apple TV. I can't say more than that as generally I don't think Match 'works' very well at all, but that's another story!
However....for the last 2 days I can no longer get iTunes to match any recently added content. I've added around 20 CDs and it starts the scan process, but just sits there with the progress bar at around 95% complete with the message "Matching your music with songs in the iTunes store..." The iCloud status of all songs in the library is 'waiting'. They're pretty mainstream titles, so I can't see a problem matching them.
When I look at the main iTunes manu under the 'Store' dropdown, the items Turn off iTunes Match, Update iTunes Match, and Update Genius are all greyed out and there's nothing I can do.
I'm signed in with my normal account, have tried logging out/in and restarting my computer and iTunes but nothing seems to change.
Any ideas???

I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. I am having the same issue. After letting it go all night I am stuck on the "matching your music with songs in the iTunes store" step with 1086 of 1110 songs checked.
Also, this is my situation exactly: "I should have added, the 'problem albums' and some of the artwork (hit and miss as usual) are visible on all my portable devices with all the track listings, but are all greyed out and have no 'cloud' icon next to them. Obviously they won't play"
Dont see why it should matter, but unlike others here, I do have a lot of non-generic music, album riips, etc. And I have a lot of my own vinyl artwork scanned myself.
What to do ...?

ITunes Match problem with accessing all my songs on all my IOS devises

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