Itunes match says i'm not subscribed, but i am
Does anyone know how to fix this issue? iTunes Match worked fine until I upgraded to iOS 6, then it started popping up with a message stating my subsciption expired. Yet my subscription is confirmed through Jan 2013. Help!
Seems to be a recognised issue, see https://discussions.apple.com/thread/4367610?tstart=0. Worth contacting Apple directly and posting solution back to this forum once identified.
Similar Messages
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ITunes Match says I am not subscribed.
iTunes Match says I am not subscribed when I try to enable my iPad and wifes's new iPhone 4s. My new iPhone 4s works perfectly with iTunes Match. All these devices share the same iCloud account. What gives? I AM subscribed!
You may find the answer here.
https://discussions.apple.com/thread/3653100?tstart=0 -
ITunes match says I'm not subscribed on my phone
I purchased/subscribed to iTunes match on my computer and I tried to turn it on on my iPhone and it said I was not subscribed. How do I get iTunes Match to work on my phone? Thanks
I solved my problem that sounds like this one; maybe this will help others:
First, Match on my Mac worked like it should. I was signed in with my "bare" Apple "ID".
On my iPhone I launched iTunes, scrolled all the way to the bottom, and saw that I was logged in as "[email protected]" so I signed out and signed back in as "ID".
Then I went to Settings/Music and turned on iTunes Match. -
Itunes match says songs are all uploaded but can't access them on iPhone
I signed up for itunes match last weekend, and went through the long process of matching and uploading songs. It finally finished today, specifically saying that my library is available in the cloud. But I can't access any of my library on my iPhone, even with itunes match turned on. Since itunes match is fairly new I haven't come across anything that would help. If someone out there could help I'd really appreciate it. Thanks.
OK, anything that says "ineligible" or "error" is NOT in the cloud. Itunes match may have told you that the matching process was complete, but all it was telling you was that the SESSION was complete. Only items with a "matched" or "uploaded" icon next to them are in the cloud. So this is your real problem. Your iPhone is telling you the truth.
It's clear you have some reading to do, followed by some work to on your iTunes library, but all is not lost. you can make copies of most ineligible songs within iTunes, re-run Match and get the eligible copies into the cloud. I could walk you through it, but Apple's been good enough to provide support documents, which I'll link you to at the bottom of this message.
The most important thing you need to do first, is to figure out what kind of files you have that are ineligible. Keep in mind that iTunes Match only accepts music, not audiobooks, not music videos (except those purchased through the iTunes store), so some things in your iTunes library aren't going to work no matter what. If you have any Digital Rights Management (DRM) protected tracks, those will work, provided the computer you are using for iTunes Match is authorized to play them. Usually the tracks that people find are ineligible are low bitrate MP3s - songs they didn't purchase through iTunes. Some other music file types also are ineligible.
In both cases, the solution is to highlight those songs, go to the Advanced menu in iTUnes and select "Make AAC version." What I do is let it make the copies, then without clicking anywhere in iTunes I hit the delete key. This will delete the originals, but leave the new copies. You can opt to just have them removed from your library, so they simply will no longer show up in iTunes (preferable until you are sure the copies are ok))
That's the short story. Here's a link to the support documents.
https://discussions.apple.com/thread/3619849 -
Just got an iPhone and can't get iTunes Match to connect. Keep getting a message that I'm not subscribed, but already did on my pc. Any ideas?
You must be signed into the mobile iTunes Store using the same Apple ID you used to originally purchase iTunes Match. On the iOS device go to Settings > iTunes and App Stores and tap the Apple ID. Log out, then log in with the correct ID.
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My IPhone 5 will not recognize that I have an Itunes Match account. When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match. This does not happen with my Ipad. Any Ideas what to do?
SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D -
i have changed my PC and want to authorise it on itunes match, it looks like it has but still says i have 5 machines authorise
Sign-in to your iTunes Account, you can see which computers are authorised. If necessary de-authorise all and authorise those again that you need.
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ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
when I open iTunes it opens to my library but it won't let me connect to iTunes store says I'm not connected to internet but I am
Use the alt key to create a copy of an Arrange section by dragging it.
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I am tethering and Itunes help says I am not connected to the internet but I am. Does anyone know why?
This could be the connection you use, may be is your internet connection could block this sites...
iF i'm on vpn the appstore didn't work, so this could be your problem too... is a proxy like problems.... this happend -
itunes is saying it does not have enough room to store our music library. we deleted some play lists but the message is still showing up. Any ideas? Thank you.
itunes is saying it does not have enough room to store our music library. we deleted some play lists but the message is still showing up. Any ideas? Thank you.
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I followed all directions to restore my ipod (because I forgot password) but get a warning from Itunes that says "ipod could not be restored because this device isn't eligible for the requested rebuild. What do I do to unlock my ipod touch 4 g
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
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Itunes match says there's an error and that I Have to exit an then return to store. I do this but the error remains
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
ok so my ipod touch is saying theres no music on it but when i plug it up and get on itunes it says theres music on it but its still not showing up on my ipod. help anyonee??
Have you tried resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to unsync the music and then try syncing the songs to the iPod
- Last would be to restore from backup. -
ITunes Match says "Matching your music with songs from iTunes store".
iTunes Match says "Matching your music with songs from iTunes store". This will not finish. I cannot put any new songs on iTunes Match. This started today. It was working fine. I have deleted my entire library and I can't even get one song to go through. Thoughts? I've been working with this all day. I have uninstalled iTunes, downgraded iTunes, upgraded iTunes again. Finally, I erased all data...Libraries...playlist data, etc.. I'm extremely frustrated now. I had synced about 4,000 songs since September and it had been working fine. Any help would be great.
I think your right that it is not completely impossible to match any song, although I have tried several songs from several different albums and none have worked so far. The weird thing is is that I have the same Match account on two different computers, and when I match a song on one and it gets stuck, I can see it in my library on the other computer but its greyed out. Not sure what that means. It has worked perfeclty for me since I got it in March, so I'm hoping whatever it is gets sorted out by Apple. If it starts working for any of you please let me know in this discussion!
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