Itunes match says "this item cannot be downloaded"
When trying to play some music on my iphone4, I get this message:
It's happening more frequently now -
What is going on and what are my options?
in addition to being unable to download these songs on the iphone and ipad, I have also tried deleting the song from iTunes on the PC (leaving it in iCloud), and subsequently attempting to redownload it - I get the same error message in iTunes on the PC. Good job I copied the file first!
The album in question for me, is "Infernal - From Paris To Berlin" Don't judge me!
On the PC I get a more detailed error which follows immediately after the "This item cannot be downloaded" which is attached:
This album is available in the iTunes store (albeit slightly different in order and content than the version I have), and I have rescanned my library and the songs are still "matched".
Perhaps this is a result of an impending merging of the iTunes / App Stores for iOS6 and it's a temporary issue.
Or maybe it's a bigger issue. Probably worthy of a support request from Apple I'd say.
Similar Messages
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Error in iTunes Match - "This item cannot be downloaded"
Has anyone else had this issue? I've searched on here but can't see any mention of it.
I have recently uploaded several albums from my pc into iTunes Match and some of the songs were 'matched' and some 'uploaded'. However, when I try to download these songs to my iPhone, only the matched ones download. The uploaded ones give the following error...
This item cannot be downloaded
The item you have requested is not available for download
The status for these songs in itunes on my pc says Uploaded (no errors) and they are all in Apple Lossless format. I am wondering if the Apple servers need to convert them to 256kps format before they are available for download? But these songs were uploaded a couple of days ago and still won't download. I uploaded some other Lossless songs last week and they were available for download on my iphone almost immediately.
Any help most appreciated!
Thanks.Itunes does modify certain lossless formats - AIFF and WAV - in the background whenever a file in one of those formats is marked for upload. It is that AAC that gets uploaded, so it's done local on your computer prior to being uploaded. I doubt this is the cause of your problem on the iphone though.
You seem to have the iPhone set properly for downloading from Match, or you wouldn't get the matched songs downloaded. The easiest way to confirm that is to pick an album where you have a mix of matched and downloaded songs and go to the bottom of the track list on the iPhone and hit "download all" Watch to see if all the download clouds change to circles and eventually fill in. If you are still getting that error. I would start by powering down the iPhone, waiting a few minutes before starting it back up, then see if that clears the problem.
Barring that, I'd call Apple support. -
Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
My itunes is no longer recognizing my new ipod when I plug it in . I am getting a message in itunes that says, " this ipod cannot be used because the apple mobile device is not started." I have tried the troubleshooting tips but not sure what to do next. My itunes is updated to 10 and ipod has not been connected to itunes since Oct. Should I update my ipod to 6.1.3? It is only at 6.0.1 I have not done this yet. My itunes is saying version 10. My ipod is not backed up on icloud so i do not know what I should do. I use the same account as My iphone which is backed up by icloud. Please help. Need to put songs on my ipod.
Hello R Hic,
I found an article that goes over how to restart and troubleshoot the Apple Mobile Device Service on Windows. I would recommend following the steps listed in that article and that should resolve your issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Hope that helps,
Griff W. -
This Item Cannot Be Downloaded On This Network
I just got the brand new 1080p Apple TV. My internet connection has been the same - an newer airport that I have been using for years with my Ipad, Macbook and Iphone.
My Apple TV IS connected to the internet. I checked it a thousand times.
Why am I gettting this message when I want to watch a purchased movie:
This Item Cannot Be Downloaded On This Network
You Must Connect to a Wi-Fi network or download it on your computerI cannot access any VIDEOS on my Apple TV that's in the cloud. I get the message also here (Maryland). Verizon FIOS. I will get rid of FIOS if this is their issue. But my Apple TV IS connected to my Wi-Fi. Network. I can access my audio thats in the cloud, but anything that has to do with video, whether its in the cloud, Netflix, Youtube isn't working.
I even hooked it my apple tv via WIRED and I still get the same results. Now if I go to my comptuer and looked at the shared out stuff, it plays, but as far as the Cloud goes, it is D.O.A. for now. Sending message to apple support. -
Message: "This item cannot be downloaded." Why?
I imported Twin Peaks soundtrack and several other disks to my iTunes library after I purchased "iTunes Match"
I tried to play them on other computers and devices and I received this message for song #1 only, the rest are fine:
It plays the complete album from my iTunes library but not on the others
Any thoughts?These disks were imported to my main iTunes library and then uploaded to the cloud via "match"
I tried to change the view option, but the only option was this:
If I try to "Get Info" about these albums I get this:
I used the "Store" menu "Update iTunes Match" after I imported the Disks,
It completed the process telling me all missing music and artwork has be sent to the cloud.
I'm at a lost!
OOPS!
Song view shows this:
The song are not "Matched"
How do I match them? -
this iphone cannot be used because the apple device serice is not started? what do i do
http://support.apple.com/kb/ts1567
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When I try and share to anything such as a File or iTunes, I get "This item cannot be shared while it is still referencing media on the camera." I've tried to consolidate all media but I'm not sure what else to try here. If I remove the memory card from my Mac, then the project/movie I made can't "see" the clips. Any ideas?
Hit Command-9 to open the Background Tasks.
Is anything active?
Al -
IMovie 10.0.1 - This item cannot be shared while it is still referencing media on the camera
I have my video media on my HD. I am able to IMPORT all clips from that media folder. My Timeline does NOT show the yellow triangle symbol (indicating offline media). All clips in the event plays properly in iMovie. However, when I try to export the project movie, it keeps saying "This item cannot be shared while it is still referencing media on the camera".
I also noticed that when I quit imovie and re-open imove, some of the clips in the event shows the "Missing Camera" text. This happens every time I quit and re-open iMovie. I have to re-import the clips everytime I re-open iMovie. After re-importing, the yellow triangle disappears and all clips play properly, but still cannot share the movie. Is there a connection between the export issue and this issue?
Very disappointed with this version of iMovie. This type of error should not happen.Someone else already mentioned this. Share to Theatre. This creates the movies in 1080p, 720p and 480p. It you then delete the theatre movie all 3 versions end up in Trash. Not a solution but it seems crazy that iMovie allows you to render the movie to Theatre but not to anywhere else when it thinks there are items" still referencing media on camera".
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trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated
You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases. -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
My IPhone 5 will not recognize that I have an Itunes Match account. When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match. This does not happen with my Ipad. Any Ideas what to do?
SharmFarm wrote:
Good ev Ning Mario49 firstly I would like to say a great thank you for your attention to trying to help me,,,,, i have looked at the links and will try everything stated first thing…
Hi Mario,,,,
I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
Please advise,???
I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
Thank you again
D -
In iBooks,what does it mean when it says: you have already purchased this item. To download it check available downloads in the store menu?
Apologies if I seem rude but isn't it obvious?
you have already purchased this item means you have already purchased this item - you don't need to buy it, you've already bought it.
To download it check available downloads in the store menu means to download it check available downloads in the store menu. So if you look at your top menu bar (in your iTunes programme) select the Store and from the menu that appears, select Check for available downloads. My guess (and I realise I'm risking my reputation here ) is that when you click on that, you will see a list of the items you've bought which will include anything you haven't yet downloaded to your iTunes. I assume there will be an option with that list to download those items.
I would like to thank the person who thought of the idea of taking different words and putting them in a certain order, so that those words form a sentence, and that sentence can then be read by other people and those people understand. Genius! -
Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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