ITunes Match Stage 3 keeps crashing my Itunes

Just bought this and after 7 (yes 7) days in total setting this up, I've got 4500 left to add from Library to cloud but as it starts I get the "ITunes has stopped working" every time and I'm not sure why - it's driving me potty can anyone tell me what to do?
Also why are some of my older purchases not adding - saying ineligble but I bought from ITUNES?
Thanks

I found the solution here:
https://discussions.apple.com/message/17586105#17586105

Similar Messages

  • HT4914 I am adding files to Match and the program keeps crashing. No firewall conflict.Any idea?indows 7

    I am trying to add music files to ITunes Match but it keeps crashing ITune frequently. Any suggestions?

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT1349 My iTunes keeps crashing every single time I open a Windows PC or Laptop and the "Matching with the itunes store" starts.  It's driving me nuts because I can't sync to my iphones or my ipad.

    My iTunes keeps crashing every single time I open the software on any of my PCs and laptops.  Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes.  I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished.  Any suggestions??

    Hello annmu,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
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    http://support.apple.com/kb/TS1717
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    Hello kealakea,
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    http://support.apple.com/kb/TS1717
    Regards,
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  • HT1338 i upgraded from leopard to snow leopard ( i know i am really behind) but now iTunes won't recognize my iPhone. and the updates keep crashing when they are trying to install...help!

    I upgraded from leopard to snow leopard. now iTunes won't recognize my iphone, and the upgrading the software keeps crashing.. help!!

    Mountain Lion is OS X 10.8
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    Hi,
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  • ITunes and App store keep crashing on my ipod touch 4g after updating to ios 6 from ios 5.1.1

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  • How come I can't add a song to my playlists in itunes match? Is it me or itunes match? It keeps on coming up with a message " iCloud playlists can only contain songs from your iCloud music library. If you continue, the playlist will be removed from iCloud

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    I fixed this issue (with help from tech support) and it involved several things.
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    Sometimes converting to .mp3 or Create AAC version might work. (You do this with a right-click in iTunes, and then you will want to remove the original file from iTunes.)
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  • Itunes 10.6.1.7 keeps crashing when syncing with the new Ipad

    Glad to find this forum!
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    So far, I have not been able to play any videos because Itunes always crashes.
    I have tried to re-install Itunes for more than 5 times [with fresh install] but the problem still occurs. I have also tried to downgrade to Itunes 10.5.3 as suggested in the other threads but Itunes still crashes. This only happens when syncing with the new Ipad.
    I have an Ipod Nano which works great on both version of Itunes.
    I am really disappointed because I can't watch movies and/or listen to music on my new ipad because it keeps crashing.
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  • Itunes(10.6.1.7) keep crashing

    iTunes keep crashing since i have upgraded to the latest version. I have not installed any plug-ins and it works like a snail.
    I have to close iTunes and reopen it several times to use it. It keeps hanging on a regular basis and i don't know what ot do.
    Let me know if anything (information) is required from my end.

    Been having this prblem since last update; reinstall, uninstall nothing works.
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  • ITunes 10.6.3 on mac keep crashing

    I am running iTunes 10.6.3 on my MacBookPro and it keeps crashing. I have also installed iPhoto 11. And still no luck.

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  • ITunes Keeps Crashing When I connect my iPod Classic

    Hi there,
    After updating to the newest version of iTunes, my iPod Classic (80GB) keeps crashing and iTunes continually tries re-opening and crashing each time this happens. Should I just revert to the previous version of iTunes? I receive the following message below.
    Process:         iTunes [5981]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.5 (10.5)
    Build Info:      iTunes-10509941~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [138]
    Date/Time:       2011-10-27 17:55:21.354 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          707831 sec
    Crashes Since Last Report:           40
    Per-App Interval Since Last Report:  119593 sec
    Per-App Crashes Since Last Report:   40
    Anonymous UUID:                      8BD89EEF-8C9B-4155-A8B0-965E1A32F003
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  13
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0014b2db 0x1000 + 1352411
    3   com.apple.iTunes                        0x0005495b 0x1000 + 342363
    4   com.apple.iTunes                        0x00199504 0x1000 + 1672452
    5   com.apple.iTunes                        0x001424bd 0x1000 + 1316029
    6   com.apple.iTunes                        0x003c4807 0x1000 + 3946503
    7   com.apple.iTunes                        0x0015713b 0x1000 + 1401147
    8   com.apple.CoreFoundation                0x93553dd2 __CFRunLoopDoObservers + 1186
    9   com.apple.CoreFoundation                0x9350ff42 __CFRunLoopRun + 1154
    10  com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    11  com.apple.CoreFoundation                0x9350f1f1 CFRunLoopRunInMode + 97
    12  com.apple.HIToolbox                     0x98a06e04 RunCurrentEventLoopInMode + 392
    13  com.apple.HIToolbox                     0x98a06bb9 ReceiveNextEventCommon + 354
    14  com.apple.HIToolbox                     0x98a06a3e BlockUntilNextEventMatchingListInMode + 81
    15  com.apple.AppKit                        0x99ddc595 _DPSNextEvent + 847
    16  com.apple.AppKit                        0x99ddbdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    17  com.apple.AppKit                        0x99d9e1f3 -[NSApplication run] + 821
    18  com.apple.iTunes                        0x00004c5e 0x1000 + 15454
    19  com.apple.iTunes                        0x00004ac9 0x1000 + 15049
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x905a7382 kevent + 10
    1   libSystem.B.dylib                       0x905a7a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x905a6f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x905a6cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x905a6781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.DVCPROHDMuxer                 0x16c4c98f AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 317
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x00021b57 0x1000 + 133975
    5   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0003fc4c 0x1000 + 257100
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   fm.last.iTunes Scrobbler                0x192c1e20 IPodDetector::threadEntry(void*) + 1052
    6   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    7   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib                       0x905aeaa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x905ae75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x905b03f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes                        0x0000b5bb 0x1000 + 42427
    4   com.apple.iTunes                        0x0000b4d2 0x1000 + 42194
    5   com.apple.iTunes                        0x0000b355 0x1000 + 41813
    6   com.apple.iTunes                        0x0091a377 0x1000 + 9540471
    7   com.apple.iTunes                        0x0091a3a1 0x1000 + 9540513
    8   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    9   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    10  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 8:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.iTunes                        0x0013dded 0x1000 + 1297901
    3   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    4   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 9:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x9059fac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x9354fc53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    3   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 10:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib                       0x90580afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x90581267 mach_msg + 68
    2   com.apple.CoreFoundation                0x935102df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9350f3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x93515304 CFRunLoopRun + 84
    5   com.apple.iTunes                        0x0000b3e0 0x1000 + 41952
    6   com.apple.iTunes                        0x008368f9 0x1000 + 8607993
    7   libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    8   libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib                       0x905a6412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x905a69a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x905a65c6 start_wqthread + 30
    Thread 13 Crashed:
    0   libSystem.B.dylib                       0x90583cb0 strlen + 16
    1   com.apple.iTunes                        0x0001e5f4 0x1000 + 120308
    2   com.apple.iTunes                        0x0047fb04 0x1000 + 4713220
    3   com.apple.iTunes                        0x00481a7f 0x1000 + 4721279
    4   com.apple.iTunes                        0x00481d40 0x1000 + 4721984
    5   com.apple.iTunes                        0x00041085 0x1000 + 262277
    6   com.apple.iTunes                        0x00040cc4 0x1000 + 261316
    7   com.apple.iTunes                        0x0047fd3e 0x1000 + 4713790
    8   com.apple.iTunes                        0x0038ad7c 0x1000 + 3710332
    9   com.apple.iTunes                        0x0013de21 0x1000 + 1297953
    10  libSystem.B.dylib                       0x905ae259 _pthread_start + 345
    11  libSystem.B.dylib                       0x905ae0de thread_start + 34
    Thread 13 crashed with X86 Thread State (32-bit):
      eax: 0xffffffff  ebx: 0x00000000  ecx: 0x00000000  edx: 0x00000000
      edi: 0x1e297020  esi: 0xb6946188  ebp: 0xb6945ec8  esp: 0xb6945eac
       ss: 0x0000001f  efl: 0x00010286  eip: 0x90583cb0   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
        0x1000 -   0xf84fd7  com.apple.iTunes 10.5 (10.5) <CF368726-AFEA-797C-DB5B-64E35ABB00E7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x11cb000 -  0x1246fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <8FAA906B-A61D-912A-E534-29D094FB180A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x128b000 -  0x12b0ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x12d8000 -  0x12ddff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x12e3000 -  0x1506ff7 +libgnsdk_dsp.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <F33A74F3-6232-4933-18EB-3F3251CBFFCA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
    0x1521000 -  0x15ebfe7 +libgnsdk_sdkmanager.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <DFAA35B6-6424-5400-4AE8-30C7121BEEB0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
    0x1602000 -  0x1644fe7 +libgnsdk_submit.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <8B86BE3D-0BD6-853C-53AE-596073375997> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
    0x1649000 -  0x1669fe7 +libgnsdk_musicid.1.9.3.dylib 1.9.3 (compatibility 1.9.3) <E6DBB1B3-0785-5066-02DB-16BC338656FE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
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    I don't want to be the bringer of bad news, but these where the symptoms I was getting just before my iPod's hard drive failed (80gb classic).
    I tried to restore it, and that seemed to work for a few days. But then it just stopped responding to iTunes, locking up iTunes, and finally wiped its own memory then nothing.
    It powered up ok, but did noting else.
    It was years out of warranty, getting it repaired by Apple is never cost effective. so I sold it on eBay and upgraded to a new 160gb.
    I'm not giving you a definite reason, just my experience.

  • My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?

    My iTunes keeps crashing.  I have uninstalled and reinstalled, including recreating the entire database, and it is still doing it.  I recently upgraded to 10.5.  Any ideas?  I am running Windows 7 on a new, decent, laptop.  The music is on the laptop's hard drive.  There is plenty of hard drive space left.
    iTunes starts fine, and I can do stuff, then within a minute or two or three it gives me an error message pop-up. 

    The error message says:
    iTunes has stopped working.
    Windows can check nline for a solution to the problem.
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    -> Close the program
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      Application Name:          iTunes.exe
      Application Version:          10.5.0.142
      Application Timestamp:          4e9243f2
      Fault Module Name:          MSVCR80.dll
      Fault Module Version:          8.0.50727.6195
      Fault Module Timestamp:          4dcddbf3
      Exception Code:          c0000005
      Exception Offset:          0001500a
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    I've chosen both items, neither does anything but close the program.  This problem is new with iTunes 10.5; I did not have it before. 

  • My iTunes app on my iPhone keeps crashing every time i open it.

    Hello, is anyone having issues with the new iOS 7 update? Every since i updated my iPhone, my iTunes and various other apps keep crashing.
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    ModName: msvcr80.dll
    ModVer: 8.0.50727.4053
    That's an odd one. It's one of your Microsoft Visual C runtime libraries.
    An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
    http://www.updatexp.com/scannow-sfc.html

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