ITunes match stalling on step 2

My step 2 has also stalled. After reading the prior posts I understand the issues with the server and response to the new service. My question is, if I close my MacBook, will the sync continue when I reopen it? Or will I need to stop it and start it over. Thanks!

Suggest selecting iTunes Match from the left pane and requesting 'stop' prior to closing iTunes client.
When you start iTunes again, iTunes Match will automatically attempt to synchronise the library.

Similar Messages

  • ITunes Match stalls at step 1... for days

    I'm trying to run iTunes Match and it simply stalls at stage 1. Yes, I believe I've tried the fixes listed in other places where this seems to have been an ongoing issue since launch - and not all of these work for the people there, either. These include removing stoping and starting Match, stopping and starting Genius, stopping and starting Genius and Match, moving the iTunes Library files and reimporting them as new libraries and so on. Nothing is working for me.
    I run iTunes match and it matches "most" of my songs and then stalls. I've left it for days to see how long the stall is and it never clears.Over the last few days' stops and starts, it's matched as follows:
    13508 / 14010
    13535 / 14010
    13541 / 14010
    13998 / 14010
    13999 / 14010
    13966 / 14010
    14002 / 14010
    14007 / 14010
    13964 / 14010
    13348 / 14010
    14008 / 14010
    14003 / 14010
    14008 / 14010
    14001 / 14010
    ... you get the picture. iTunes frequently also can't access the iTunes Store or comes up with unknown errors. Anyone any ideas (please exclude the ones I've tried). As far as I can see, this service simply isn't ready for prime time.
    As a background, this is an entirely new music library. I set up my Mac from scratch a few months ago with a new SSD. My music library had a lot of old files sampled at low bit rates - I was re-ripping to flac for my hifi, so I decided to re-rip to iTunes as well at the same time (my previous iTunes Match had lots of stuff it couldn't match, but was uploaded at a low bit rate since that was all that was available). My network connection is wired and I have very good broadband (cable) speed.

    It would be useful to know which files iTunes Match is stalling on, but I can't find any way to do that.

  • ITunes Match stalls

    Three days trying and still no luck. iTunes Match goes through Steps 1 and 2, then stalls repeatedly in Step 3 on uploading music and artwork. Many, many stops and starts with the same result: stalling (no freezing, just stalling). Just my problem?

    Try this solution. It has worked for many. check here
    After deleting all the songs with cloud-slash icons, it matches the library successfully in a few minutes.
    Hope this can help someone.

  • Itunes match stopped in step 2 3188 of 4525 checked. how do i recover?

    itunes match stopped in step 2 3188 of 4525 checked. how do i recover?

    You've tried tapping on the Collections button at the top of the bookshelf to see if they are in a different collection ? If not then do you have a copy of them in the Books part of your computer's iTunes library (though PDFs aren't iTunes purchases, if you've done 'transfer purchases' whilst they were on the iPad then they should have copied over) ?
    ibooks and PDFs aren't included in a device's backup, so if they aren't in your computer's iTunes library and/or you don't have your own backup copy of them then they won't be on your computer (for info there isn't an iBooks app/program for a Mac or PC).

  • ITunes Match stops after step 3

    Hi,
    I am not able to finish the iTunes Match workflow. Step 1 & 2 are going through successfully, but when it comes to step 3 (loading graphics and songs) it sometime is loading a few articles and then stops. The button on the bottom right corner change to "Start". when I start it again it shows the same behavior and I am not able to finishing the process.
    Any help or hints would be highly appreciate
    Johannes

    I am having the same problem. I have 6000 songs that are waiting to be uploaded (they are all unprotected 256kbps AAC files). When iTunes Match reaches step 3, it seems to upload 1 or 2 songs and then stops. Sometimes it doesn't upload anything. What is going on?

  • Itunes crashes when iTunes Match runs its Step 3 (not before) - any ideas why and how to fix it?

    Every time iTunes runs the iTunes Match, when iTunes MAtch gets to Step 3 - iTunes stops working - ie crashes. Any idea why and how to fix it? The songs are still uploaded to iCloud etc... but it crashe iTunes every single time

    I cannot explain the failure, but I can tell you that I have a string of approx. 24 emails with Apple and a combined 10hrs of talk time with Apple customer reps that tried helping me precisely for the issue that iTunes Match would crash at Step 3 without fail. Apple even logged my Console and I was talking to an engineer that literally wrote part of the code for iTunes Match (that was the fourth and last level of customer care I was escalated to). The poor man almost quite his job, and I just about demanded a refund for my $25, since iTunes Match simply wasn't working.
    Then I studied at a friend's place, and I noticed that all of a sudden, while iTunes was running in the background, half my library was already uploaded and things were progressing smoothly. It turns out that it had something to do with my modem specifically, as I had already hooked up my computer straight to the modem, taking the router (TimeCapsule) out of the equation. Nothing worked. Firewalls were turned off, no AntiVirus existed, and Apple engineers tried everything possible, incl. remote access on my computer, to get this to work. Nothing worked as long as I was connected to a Motorola Surboard.
    At every other network, wether at Starbucks, my university, or at friends places, however, iTunes Match worked flawlessly.
    After some research online, it turnes out that a handful of people with Motorola Surrboard Xtreme cable modems had similar issues. Eversince, I simply use my neighbors wifi should I need to upload songs, and I have no issues. Oddly enough, matching (not uploading) works just fine with my Motorola.
    Don't ask me how or why, I am interested in computers and work with them a lot, but I am no engineer. I can tell you that simple scientific method pinpointed to the modem, and I haven't had issues since then.

  • ITunes Match Crashing at Step 3 (won't upload)

    I've been using iTunes Match for quite some time now but the last few weeks, maybe longer, it crashes at step 3 where it tries to upload anything that wasn't automatically matched.  There are only 2 songs that it tries to upload, but each time it crashes.  This is the error report:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    10.6.1.7
      Application Timestamp:    4f71aced
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7601.17651
      Fault Module Timestamp:    4e2111c0
      Exception Code:    80000003
      Exception Offset:    00033e2e
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Faisane wrote:
    First, important question: what is "that other thread" that you mention?
    This thread: This solved my questionRe: iTunes Match Crashing at Step 3 (won't upload). Posted right above your previous post.
    Faisane wrote:
    so how do I remove that song without deleting it? (That was my question before -- sorry, I'm not trying to be willfully obtuse -- I just don't understand how to do it.)
    If you know the one track that is causing a crash delete it from the iTunes library by highlighting it and typing Option+Delete on the keyboard. In the dialog choose the option to "keep files."
    Faisane wrote:
    Why do I have so many unmatched songs? Does changing the Album, Artist, Song information (which I often do because I don't really like the classical music descriptors automatically provided) make the title unmatchable?
    Because the matching process is not 100% accurate; or you have an older mastering of an album that did match to what is in the store; or something in your library is not availble in the store. In short your library simply will not "match" 100%. There will be a percentage that must be uploaded.

  • ITunes Match stop at step 3 on the same music.

    My iTunes Match freezed at step 3 on the same music. I tried to stop and restart but it didn't change.

    Start deleting songs from your library that require to be uploaded and each time you do an album update match and see if it goes further. 
    Be sure to check that box that also deletes it from the cloud also.
    If it does not go any further move to the next album until you find the one that is holding it up.
    I don't know any other way to tell you to do it. 
    Just start deleting songs that require you to upload until you find the right one. 
    At least you don't have 5,000 to check.  You only have 700 or so.
    If you had to delete them all and then re add them into your library it really isn't that many.

  • ITunes Match fails at step 1 every time and won't work! Stuck in fail loop!

    I subscribed to iTunes match a few days ago and the first time i tried to sync my library it got up to step 3 and was halfway through uploading the rest of my library when i accidentally closed itunes. When i rebooted iTunes i restarted the match sync and now it doesnt get past step 1. When it gets up to the final stage of step 1 an error message comes up 'iTunes has stopped working' and I have to close itunes, when i reboot iTunes and start matc again, it starts from the beggining of step 1 fails again. I am stuck in a loop!
    Please can someone help me Ive tried everything!
    I have winows 7 home premium

    It would be useful to know which files iTunes Match is stalling on, but I can't find any way to do that.

  • ITunes Match stuck on step 1

    I'm running iTunes 11.1.5 on OS X 10.9.2. I can't get pass the step one. I have about 20000 songs in my iTunes Library, it's about 180GB.
    The status bar in step 1 has finished - but I'm now stuck with the message that it is still "Gathering information about your iTunes Library".
    It's been like this for hours.

    Hi - I have exactly the same problem,  but this didn't help me.
    I'm trying to run iTunes Match and it simply stalls at stage 1. I believe I've tried the fixes listed in other places where this seems to have been an ongoing issue since launch - and not all of these work for the people there, either. These include removing stoping and starting Match, stopping and starting Genius, stopping and starting Genius and Match, moving the iTunes Library files and reimporting them as new libraries and so on. Nothing is working for me.
    I run iTunes match and it matches "most" of my songs and then stalls. I've left it for days to see how long the stall is and it never clears.Over the last few days' stops and starts, it's matched as follows:
    13508 / 14010
    13535 / 14010
    13541 / 14010
    13998 / 14010
    13999 / 14010
    13966 / 14010
    14002 / 14010
    14007 / 14010
    13964 / 14010
    13348 / 14010
    14008 / 14010
    14003 / 14010
    14008 / 14010
    14001 / 14010
    ... you get the picture. iTunes frequently also can't access the iTunes Store or comes up with unknown errors. Anyone any ideas (please exclude the ones I've tried). As far as I can see, this service simply isn't ready for prime time.
    As a background, this is an entirely new music library. I set up my Mac from scratch a few months ago with a new SSD. My music library had a lot of old files sampled at low bit rates - I was re-ripping to flac for my hifi, so I decided to re-rip to iTunes as well at the same time (my previous iTunes Match had lots of stuff it couldn't match, but was uploaded at a low bit rate since that was all that was available). My network connection is wired and I have very good broadband (cable) speed.
    I also tried as you suggested, above - this did do one thing thing - changed the number of songs iTunes sees from 14010 to 13951, but it is still doing the same thing - stalling at around 10 songs or so shy of completing stage 1.

  • Itunes match freezes at step 3

    It completes step #2 then starts step #3.  It almost immediatley then goes back all the way to step #1.
    It has done this about 10 times in a row.  How do I get around this?

    I went into View, View Options and added iCloud Status column.
    I sorted by that and deleted all the ERROR and Ineligible Protected songs.
    I stopped iTunes Match from the Store menu, Exited iTunes, ran Repair Permissions From Disk Utilities.
    Started iTunes and Turned on iTunes Match from the Store Menu
    Then the songs that were left started making upload progress.
    The upload stalled near te end of te last upload, so I had to stop and exit, then restart the iTunes Match and it finally uploaded all and was Done.
    I still have the problem where my iPad, when I try to enable iTunes Match, states that I am Not Subscribed.
    Can you help witih this?  I tried both Apple IDs.

  • ITunes Match stuck at step 3

    I subscribed to iTunes match 4 weeks ago and have been trying to match my music since, with no success.
    iPad says not subscribed to iTunes match.  I'm getting tired of trying after 4 weeks of attempting to get it to work.
    I called Apple support and spoke to someone at the Apple store, but no one knows anything about iTunes Match.  The support person told me it would take a long time to load the music files.  Is 4 weeks not long enough to upload files?
    It is stuck at this step 3 for days, sometimes I see it restarting at step 1, but always stops at this step and never gets beyond 1 of xxxx items uploaded.
    I tried two different libraries, multiple starts, stops, reboots and permissions repairs, but still the same results.  Can someone tell me why Itunes match doesn't work?  So far i have not found why.  It makes me feel like I'm back on my old PC running Windows.
    Thanks,
    Matt

    I went into View, View Options and added iCloud Status column.
    I sorted by that and deleted all the ERROR and Ineligible Protected songs.
    I stopped iTunes Match from the Store menu, Exited iTunes, ran Repair Permissions From Disk Utilities.
    Started iTunes and Turned on iTunes Match from the Store Menu
    Then the songs that were left started making upload progress.
    The upload stalled near te end of te last upload, so I had to stop and exit, then restart the iTunes Match and it finally uploaded all and was Done.
    I still have the problem where my iPad, when I try to enable iTunes Match, states that I am Not Subscribed.
    Can you help witih this?  I tried both Apple IDs.

  • ITunes Match: Stuck in Step 1

    I've seen some older posts on this subject, but I haven't seen a definative resolution or explanation.  So, I'm posting my own request.
    I had iTunes Match over a year ago... then I cancelled to subscription.   Just yesterday, I decided to start iTunes Match again (I was without it for about 8 months).
    I have an iMac which has about 9,000 songs in iTunes.  And a MacBook Air with about 250 songs.  iTunes v11.0.2 (25)  OSX 10.8.3
    My concern is with my iMac and the 9,000 songs.
    I start iTunes Match... "Add this computer". 
    It enters the Step 1 'Gathering' phase.   The progress bar starts...
    THEN the process stops.   The 'STOP' button at the lower right turns to 'START'.  
    If I wait for a minute or so,   iTunes Match seems to start again still in Step 1,  the progress bar seems to get to about the same place, and hangs there until the process stops again.  Only to start again by itself a short time later.
    This has been going on for HOURS!  It never seems to get any further on the progress bar.
    ALSO, with my MBA, even with it's tiny database of 250 songs seemed to be trouble.  The process only took about an hour or so... still it STARTED and STOPPED the process maybe 50-75 times to get through... at least with the MBA I was able to see some movement of the progress bar during each renewed Matching session.
    Is this enough information for someone to tell me what is happening?  Is this a 'Problem'?  Or is iTunes Match just taking super long to 'Gather' info.
    HERE'S WHAT I'VE TRIED... only to get back to the same symptom above:
    Rebuilt the iTunes Library.
    Turned OFF Match, then turned ON Genius... THEN turned on Match
    What I DIDN'T try was to create an entirely new iTunes Library and copy everything over.  I hope that is not the ONLY solution.
    Thanks for any input on this subject!
    - Craig

    Hello Kelsoguy
    If you are having an issue with iTunes Match, the first thing I would do is quit iTunes and turn off iTunes Match. Turn it back on and see if it starts it process again. If you still cannot get it to work, report the issue to iTunes.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • ITunes Match colapse in step 2

    When I add new songs to itunes and update itunes match the process freeze in step 2 when almost check all songs except 1 or 2

    Same boat here. Tried three times over the weekend, each time it claims to have processed 10908 items (out of 11023 in my Library), 0 items remaining. No progress after that, though iTunes has been uploading several hundred K per second for the last several hours. Maybe it's uploading my unmatched stuff? Who knows?
    Doesn't inspire a lot of confidence in their cloud strategy overall if they can't get even get music matching working in a reasonable amount of time. It's been in beta for a couple months, shouldn't be this slow, definitely shouldn't be this uncommunicative about what it's doing.
    At the very least it should indicate that everything's going ok and eventually it will complete. Right now I simply have no idea if it's working or just caught in an endless loop.

  • HT204406 iTunes Match hangs in step 2 at the last song

    What do I do now?

    Bob,
    To your note above,
    "Hi Daan,
    I have the same problem. I heard from some people that just need to wait until Apple's servers are taxed less. This is due to last 19 more countries where iTunes was made ​​available match.
    Regards Bob".
    You are correct - the Apple infrastructure is currently no making progress past Step 2, it is likely to be a few days before the service balances given the sheer number of new iTunes Match clients!

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