ITunes match stopped mid-matching and the programme told me to sign out then sign back in to iTunes. I did this but when I turned iitunes Match back on it told me it would erase my old library I'd partiall uploaded as it was "on another computer".

Any ideas how I can save my old library....I'd literally matched/uploaded 18000 songs!
What's more, the system is saying I've activated another computer leaving me with only 2 left out of my 5... Which is incorrect
Any ideas?

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

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After installing Mavericks my iMac opens with the "rolling surf" desktop. I can then start my preferred desktop from a saved 'photo but when I retsart the iMAc it reverts to "rolling surf". How can I get it to remeber to open with MY choice rather than Ap

After installing Mavericks my iMac opens with the "rolling surf" desktop. I can then start my preferred desktop from a saved 'photo but when I retsart the iMac it reverts to "rolling surf". How can I get it to remember to open with MY choice rather than Apple's?

I did a little research on this, as I found some strange things with the .plist files.
It appears that Apple has changed the way that the plist files are handled, and there is now an extra step in the trashing-the-.plist-file fix:
1. hold down the option key
2. in the Go menu in the Finder, scroll down to Libary
3. in Library, find Preferences
4. in Preferences, find com.apple.desktop.plist and drag it to the trash.
5. go to Applications > Utilities > Activity Monitor
     1. Sort by Process Name and look for two processes named cfprefsd.
     2. Make sure you select the one that has your user account, not "root", listed as the User.
     3. Click the X up at the top left to kill that process
5. restart
6. this will generate a new .plist file, so you will have to reenter your preferences.
Sorry for the confusion. Could you try this and let us know-

When i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?, when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?

when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?, when i turn my phone horizontally, the photos/text to not re-orient (they remain vertical) . How can I fix this?

It is possible that you have the rotation lock on? Check this:

Macbook pro mid 2012 and the airplay feature does not come up. it comes up in itunes but not on the menu bar or in the displays settings. What can i do?

I just bought my macbook pro 2 weeks ago. I am new to apple so it is pretty much greek to me at this point but I have been able to figure out or google most of my questions. I have found a million posts about the Airplay feature for mirrioring and most of them are the same issue having a mac that is pre 2011. There should be no reason I would not have the Airplay option on my system.. I have done the updates avaliable for both the mac and the AppleTV unit, which is a Gen 2 or 3, Also brand new as of 2 weeks ago. Does anyone know what else I can do or is this something I will have to take in the the Apple Store to fix?

Welcome to Apple Communities
You're running Lion, and Mirroring is in Mountain Lion. http://www.apple.com/osx/uptodate

I tried to change my apple I.D on my ipod touch in my settings and in my settings it says its changed but when i try to download an app it asks me for my password for my old account. how do i fix this? i tried to sign out then sign in again and it failed

PLEASE HELP!!!!!!! i have had
this problem for 2 months!

Just what happenede when you signed out and signed back in in Settings>iTunes and App Store? What does "fail" mean?

I am constantly having to reregister friends for iMessage on my MacBook Air. It says to go to Messages on the iPhone sign out, then sign in, but no dice.

I constantly have co-workers phones show up as pink or red in my iMessaging on my macbook air. It refers me back to my iPhone but I cannot get it to work where I can text or SMS friends that do not have an apple product. Why is this so damned unstable?

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes... "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play. How can I get this message to STOP?

I have 2 games Words with Friends and Cityville that receives a Pop-up message form iTunes... "Connect to iTunes to use Push Notifications" and will not allow me to exit out of the app or play. How can I get this message to STOP?

Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.

HT1199 Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.

Hi ajay-9,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is quitting unexpectedly on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy

HT201263 when i try to reset my ipod it stops at 10minutes and the ipod turns itself on and acts like ive done nothing to it, it has been stuck on the "connect to itunes screen" and it wont reset. why?

when i try to reset my ipod it stops at 10minutes and the ipod turns itself on and acts like ive done nothing to it, it has been stuck on the "connect to itunes screen" and it wont reset. why?

After you place the iPod in recovery mode using
iOS: Unable to update or restore
You have to then connect the iPod to your computer and restore via iTunes. Are you doing that?

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

Thanks for no help... but for anyone else, turn off itunes match on the ipod

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

Itunes has stopped my cd and dvd drives from being recognised

once i installed i tune onto my computer both my disc drives disapeared from "my computer". Does anyone know about this and can anyone help me as my computer is not much use without these drives. I ran the cd diagnostics in itunes and here are the results
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Packard Bell NEC 00000000000000000000000
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: asapiGEARAspiWDMGEARAspiWDM (2.0.4.3),
Video Driver: VIA/S3G KM400/KN400\S3G KM400/KN400 Adapter
IDE\DiskMaxtor4R080L0_________________________RAMC1TU0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8483B________________1.01___
Current user is administrator.
All help would be welcomed

just to add to the confusion...
For the most part, what's occurring is one of two things. Either...
A) an application (such as iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
or
B) a virus (or trojan) burrows its way into your file structure, and creates an element of itself disguised as a .SYS file. We've seen this happen before with viral elements disguising themselves as audio or video card driver files, in the efforts of masking themselves from lower-class anti-virus programs (or un-updated ones). In this case, they take on the name of a driver file that the optical drives are "familiar" with, and so, with the intention of being "fast, friendly, and efficient", the optical drives are tapped to utilize this new "driver" file... and it gets referenced in the registry as such.
However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
Either way, he thing to do to reclaim your optical drives is located in your registry here:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
You'll want to have that open, and a mini-window of the following:
START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
This should start a new Found New Hardware cycle, and.... poof!... your drives should be back to normal.

ITunes has stopped working: (Aproblem caused the program to stop...

After I installed the the 64 bit I-Tune for widows 8, iTunes is crashing and I am getting the following message: iTunes has stopped working: (Aproblem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available). Please advise on how to solve this problem.

Hi CCGoldwing,
Thanks for using Apple Support Communities. This article has steps you can take if iTunes is unexpectedly quitting:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync.

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do?

This is really frustrating. Every time i try to sync my 4th gen ipod touch itunes won't recognise it and the ipod keeps beeping - is there anything I can do? I've tried using different cables. Itunes works fine with my family members ipod's & iphones...

The best way to manage your music when you have multiple iPods is to change the settings under "Options" so that you manually manage your music instead of it doing an automatic synch each time you connect. To add only the songs you want, highlight them and then "click and drag" them to your iPod. This way none of your daughter's music gets added and you're not in danger of deleting your playlist as well. It will show you how many songs you've added and you can then click on your iPod to verify. To delete her songs off your iPod now, click on the music tab under your iPod so show everything you have stored. Find those songs you want to delete, click on them to highlight then go up to the Edit window and click delete. This will erase them off your iPod but be careful when you highlight. I did that and then had to reload a cd on my boyfriend's, lol. hope this helps

ITunes match stopped mid-matching and the programme told me to sign out then sign back in to iTunes. I did this but when I turned iitunes Match back on it told me it would erase my old library I'd partiall uploaded as it was "on another computer".

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