ITunes Match Subscription not "sticking"

When iTunes Match came out, I was an early adopter and really pleased with the results. I'm no less happy with the service now, but find that every so often, I need to "reapply" the iTunes Match procedure as it doesn't seem to be "sticking" to my iMac's iTunes setup. For example, the cloud symbol next to my Music Library disappears. When I click the iTunes Match link I get a message to "authorize this computer" for iTunes Match ... even though this is the one I did it on first. When I click on the button iTunes searches and does it's thing fine ...
... but why do I need to reapply those settings? Shouldn't the initial setup (which worked without a hitch) stay stored and make this repeated stup unnecessary?
Thanks!

This topic has been covered in-depth on this discussion board.
You must be signed into the mobile iTunes store with the same iTunes Store account ID that you used in iTunes to purchase iTunes Match.

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Itunes match subscription not recognised

I have subscribed to itunes match and received confirmation e-mail. Seemed to go through the 3 setup steps without problem, but when I try to turn on itunes match on iphone 4 (ios 5) or ipad (ios5 also) I get message that I am not yet subscribed ti itunes match and should do so on computer. Anyone else had this problem? PS I am resident in UK. Thank you

This topic has been covered in-depth on this discussion board.
You must be signed into the mobile iTunes store with the same iTunes Store account ID that you used in iTunes to purchase iTunes Match.

My itunes match subscription will be expiring soon. Will I lose all my music, as they are threatening, if I choose not to subscribe again?

My itunes match subscription will be expiring soon. Will I lose all my music if I choose not to subscribe again?

Hi,
If all your music is in your itunes library on your computer, you will not lose that music.
If you do not have the music on your computer and stream the music you will lose all your music except for previous itunes purchases. Likewise you will no longer have access to match music.
Jim

HT4914 Why can I not update my iTunes Match subscription from my iPad? Must I access from a PC?

I have been getting emails syaing my iTunes Match subscription will expire soon and if I do not renew I will not be able to access my music on iCloud. Also, it says I cannot update my account from an iOS device. But I no longer have iTunes installed on a PC - I only access from an iPad or iPhone. What can I do?

Karin86 wrote:
I always get an error message "Cannot update iOS software" or something to that effect everytime I try. I've tried plugging my iPad to my laptop computer and then my computer directly to internet connection (we have a router that allows WiFi access, so I thought I'd try to bypass the router instead), but this did not work. I've tried restoring my iPad via connected to my computer through iTunes, that worked for a short time and was able to update the apps I wanted, but soon after one of the apps stopped working properly, and then the apps I wanted to get from the App Store just wouldn't install or load...Instead they would be having "Waiting..." for the longest time until I give up and delete them. I've tried restarting my iPad, no luck either. I've also gone through the Reset process of "Erase All Content and Settings" i.e., Restore, and like mentioned above, it worked for a little while then it went back to square one, as I mentioned a sentence or two previously.
I've no idea what is going on, why it's not working, or anything. I just wonder if it's got anything to do with a slow internet connection (we don't have high-speed internet access), or something else I haven't found that may be just under my nose.
I would love some help and input into my situation, all and any ways which allow me to keep my current iPad (which is the New Generation one), not having to trash it and replace it with a new one.
Have you tried to restore as a new device? Maybe a glitch exists on the restored backup, try this:
http://support.apple.com/kb/HT4137
Good Luck!

I copied mp3 files from a usb stick and they appear in music folder in finder and on iPhone/ipad with itunes match but not in iTunes?

I copied mp3 files from a usb stick and they appear in finder in my itunes media/music folder and on my iphone and ipad with itunes match but not in the itunes library?

Not working. And it didn't used to be a problem. iTunes can find the songs with Search Library, but doesn't show in any index (by song, artist or album). Finding with Search Library offers to play or add to Up Next, but neither actually does anything. Using File-Add to Library does nothing as well. The only way I can get the new files to play is to find in Finder and Open with iTunes.
I suspect Apple is trying to drive me to buy from iTunes store. Not gonna happen. If they don't fix this, I'll find another player.
This worked fine before OSX 10.8.

Can I cancel Itunes Match Subscription?

Hello,
While living in the UK during my 2 year visa, I downloaded Itunes Match. I have now returned home to Canada. I need now to change my billing information and my country/region in order to download any new music or apps.
In the Itunes Store under Account information i am given the option to change my country or region , when doing so I get this message " You have an active Itunes Match subscription; you must cancel it before you change stores."
I have the option to -do not renew-, but no where can I find to "cancel subscription" . Please help, I would like to use the App and Itunes store again. What do I need to do?

Hi,
Read this https://discussions.apple.com/docs/DOC-5432
Jim

I have allowed my iTunes Match subscription to expire, because of a limited data plan so can't listen to music outside my house. My music files were removed from my computer and are inaccessible without renewing the subscription. How do I get them back?

I have allowed my iTunes Match subscription to expire, because of a limited data plan so can't listen to music outside my house. My music files were removed from my computer and are inaccessible without renewing the subscription. How do I get them back?

Hi,
I presume you deleted the original files as match would not have done so. Do you have a back up. If so, restore your music from that. If not, your will have lost all your music as this needed to be on your hard drive when you unsubscribed.
Jim

HT204406 I have renewed my iTunes Match subscription, but suddenly I'm getting advertising on iRadio. Why, and how to correct? Thanks in advance.

I have renewed my iTunes Match subscription, but suddenly I'm getting advertising on iRadio. Why, and how to correct? Thanks in advance.

papillondefer wrote:
I want to be able to keep app's, music, movies and my Cloud/Match exactly the same. How do I do this?
Because of different local copyright laws and licensing you cannot keep everything exactly the same except for iCloud, which is not affected. You will have to create a new Apple ID for use on the UK iTunes Store with a form of payment drawn on a local bank and an address in the UK. As long as you have downloaded all your purchases and the computer is still authorized to play all protected video content that won't change, however Apps may give you trouble when updating because once associated with an Apple ID you can only switch between stores every 90 days.
As for iTunes Match you must contact Australian iTunes Store support to cancel the subscription and you will have to resubscribe on the UK store.

How does Family Sharing work if both members have iTunes Match subscriptions?

I wanted to add someone to my family sharing in the new iOS 8 but we both have separate iTunes match subscriptions. How are those two subscriptions effected if she is added to my family sharing or are the two match accounts merged? Any advice on this would be great.

I'm still trying to figure out this family sharing thing, but I THINK the other person will still be logged in with their own apple id, so they would have access to their own iTunes match, and not yours. I'm trying to figure out if it's possible to "family share" iTunes match. Like I said, i'm still working on it, but so far on the one account i've set it up on, I didn't have to log that user out.

HT4913 iTunes match subscription and device association

I have recently purchased an itunes match subscription and I was able to associate it with my new ipad mini, but when I try to turn on itunes match on my iphone 5 and original ipad it won't work. I get an error message that says that I do not have a subscription to Itunes match. It references that I need to go to my computer. When I log on to my itunes account to manage devices, I can see the ipad mini, but not the phone original ipad. Any thoughts on why I can't get this to work? The iphone is latest iOS, but original ipad is only at iOS 5.1 (highest I can go with this ipad, but still compatible with itunes match).

Kate,
You may want to try signing out of the existing Apple IDs (as set up on the iPhone and iPad), then signing them back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the two devices are still misbehaving, you might need to turn them off then back on, or reset them as necessary.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue you are experiencing is not resolved, you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Cheers,
Allen

ITunes Match subscription

I purchased an iTunes card and I used The code in it to increase My money in The App Store. Now I have enough money to buy iTunes Match with The remaining money. Can I do it?

http://support.apple.com/kb/HT4914?viewlocale=en_US&locale=en_US
Note: You may use store credit to pay for your iTunes Match subscription; however, you must have a valid payment method on file at the time of sign up.

ITunes Match Subscription Prices?

To Whom It May Concern:
I am curious about the iCloud and the new iTunes Match subscription fee that is being offered. I am looking at the information from the main apple site and see the fixed price of the iTunes Match Service from the "feature" section and see that it costs an annual fee of $24.99 for 5,000 songs and also an annual fee of $24.99 for 20,000 songs. Can this be a typo error? If not, wouldn't the customer just buy the second option for 20,000 songs for their money's worth? If it is a typo, I would like to point that out that there could be a price error and can bring a lot of confusion like me. Can someone clearify this information please?
Thanks for helping me out.
Message was edited by: jthao27

No it is not a typo it's just indicating that the price is the same even if you have more songs.

ITunes Match Subscription Renewal

I'm having a problem renewing my itunes match subscription. I signed up for the service last Nov using credit from my itunes account now when it's time to renew it seems like I cant do it with my itunes credit like before. Apparently I must submit a credit card, which I do not want to do. Any suggestions?

http://support.apple.com/kb/HT4914?viewlocale=en_US&locale=en_US
Note: You may use store credit to pay for your iTunes Match subscription; however, you must have a valid payment method on file at the time of sign up.

I've moved countries and wanting to update in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?

You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

Can i transfer a itunes match subscription to another itunes account?

I need to know if it is possible to transfer a itunes match subscription to another itunes account. I have it on an account that the email got a virus and i NEED to transfer it for security reasons.

Just to add - email accounts themselves don't get viruses. You could get emails within the account that have viruses, but that doesn't necessarily mean that the email account itself is compromised and needs to be deleted. Hopefully all you need to do is eradicate the affected emails, and maybe update your email password if you feel that's necessary as well as verify that your Windows(?) system is not infected, and that's it.
If you're unsure what's going on, you might want to contact your email provider first for assistane.

ITunes Match Subscription not "sticking"

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