ITunes match turned off on iPhone4s but still showing a "cloud" icon
I have signed up to iTunes Match and uploaded my entire music collection to the service.
I have turned this functionality off in my iPhone 4s so that all music that appears on this device, should be music that is physically stored on the device.
However, next to some albums/artists, a "cloud" icon is still showing.
My first question is, what does this icon mean?
Secondly, I cannot understand why this icon appears to some content and not others (see below).
Again, all my music I have matched or uploaded to the "cloud" via iTunes Match (Windows) but with Match turned off, the icon is still appearing for some reason and only next to some content not all.
Interestingly, no cloud icon whatsoever shows next to any individual song (under the "Songs" tab) regardless of what shows under "Albums" or "Artists" tabs:
I am at a complete loss.
I have turned iTunes Match on then off on the iPhone4s to try and correct the issue but no joy.
Can anyone help?
londonman2 wrote:
Hi Michael,
Though I've solved that particular problem there's still two issues with regard iTunes Match.
Number one, I'm genuinely worried about switching it on again on my iPhone. As soon as you enable it it threatens to 'replace' the music that is already on the phone and that to me is where things start to go wrong.
You're not the only person to be concerned by that alert dialog. As long as the songs that are already on your iPhone are in the cloud they will not actually be removed. They will remain on the iPhone.
londonman2 wrote:
Secondly, on my phone currently I have just 120 songs all of which 'exist' on the phone with 'Manually manage music and video's' AND 'Sync only checked songs and videos' as my iTunes set up under options...
With iTunes Match enabled on your iPhone, those settings no longer apply. Direct syncing of music via USB or Wi Fi is disabled and all music management will take place on the iPhone.
londonman2 wrote:
However, if you look at the attached screen shot the unticked songs are still appearing in the list but I have deleted these from the phone. These were the leftovers of my last iTunes Match download across a 3G network last week and won't disappear from the list even though they're unchecked.
What version of iOS is on your iPhone? This was a pretty serious bug in iOS 5.0.1, which was fixed in 5.1. But for some people, me included, it required restoring the iOS device to factory, then restoring the backup before the "ghost tracks" would go away.
Similar Messages
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ITunes match turned off on 4s but "cloud" icon still showing
I have signed up to iTunes Match and uploaded my entire music collection to the service.
I have turned this functionality off in my iPhone 4s so that all music that appears on this device, should be music that is physically stored on the device.
However, next to some albums/artists, a "cloud" icon is still showing.
My first question is, what does this icon mean?
Secondly, I cannot understand why this icon appears to some content and not others (see below).
Again, all my music I have matched or uploaded to the "cloud" via iTunes Match (Windows) but with Match turned off, the icon is still appearing for some reason and only next to some content not all.
Interestingly, no cloud icon whatsoever shows next to any individual song (under the "Songs" tab) regardless if one shows under "Albums" or "Artists" tabs:
I am at a complete loss.
I have turned iTunes Match on then off on the iPhone4s to try and correct the issue but no joy.
Can anyone help?Hi Richard and all,
Yes, the problem is solely iTunes Match.
Essentially what I think is happening (in layman's terms), is the Phone is not "recognising" that iTunes Match is now turned off. Ie, it's not "refreshing" the songs/albums/cloud status on the phone if the iTunes Match service/functionality is toggled on then off. Its as if the service is still running in the background.
Interestingly Richard, I noticed when I had iTunes Match set to off and flipped a track over to reveal the entire track listing on the album (as you've also demonstrated above), I could see the other songs in the album stored in the cloud (but not on the device). My phone would then start downloading these songs without me even having to select them! I could literally seem them downloading right before my eyes under the iTunes app! Very very annoying! It was as if the phone was assuming I wanted to download these tracks when in fact, I only wanted to view them.
The only way I even discovered this problem was when I checked my data use and noticed it was quite large. Even though I had Match off, my Music app would be streaming songs stored in the Cloud!
Hence, my only conclusion is, there is a bug in iTunes Match.
Since discovering this problem, I chose to do an "Erase all contents and settings" and setup my iPhone4s all over again. Leaving iTunes Match off since, I have used only iTunes on my PC to put music onto my phone (and haven't switched Match on again on my iPhone since). No cloud icons have been showing since and no weird streaming or downloading issues have followed.
Have been unable to find many other people experiencing this problem on the interwebs (but I would think there would be a few!) so hopefully it gets fixed in an update by Apple? It shouldn't have to come down to an erase and reset to get Match to "shutdown" properly.
The premise of iTunes Match is great...our problem suggest it needs to be ironed out a bit more though. Its also a shame as we've paid for it as a service.
Where do we go from here? How can we report this to Apple to have it fixed? -
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I just got billed for a $113 phone bill, all because of data. I don't travel, so it isn't roaming. Can I turn off cellular data but still text? I have free texting (plan) so I want to be able to text without wifi, but whenever I go onto games or anything without wifi, it says "turn on cellular data" or something similar, with two options (Okay, and Settings) I tap okay and exit the game, but it still charges me and it turns cellular on for the game. I don't want to continue getting charged for cellular games and such, but I still want texting. Is there anyway to get that?
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In System Preferences, I've turned off ALL mouse Point and Click and More Gestures. Mouse continues to swipe up and down, and sideways. Have restarted several times.
I also use NoScript, but temporarily allow sites as I feel that offers the best security. I use Request Policy add-on for finer-grained control of NoScript. I only had to temporarily allow ''thomann.de'' in NoScript for the pop-up window to appear. And I have "Block pop-up windows" checked with no exceptions listed.
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When I go to Settings->Music and slide ITunes Match to Off, it still appears as On under ITunes and App Stores in the Settings menu. Once I turn this off, on returning to the Music menu under Settings, ITunes Match still shows as on. What to do?
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Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
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my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.
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my ipad is freez...it only show a fome screen. but i can turn off my ipad but not shut down...and i went to my computer and i go to itune. i try to restart my ipad but it say turn off your.find my iphone..but i cant my ipad is freezing.can help me plz.plz help me.................thx u
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Match turned off, non-iTunes artists have cloud icon
On my iPhone there are artists with the cloud icon next to their name.
I have Match turned OFF on the iPhone.
I have not purchased songs by these particular artists from iTunes.
Why are the clouds there?
(I do have Match enabled on the Mac this iPhone syncs with.)On my iPhone there are artists with the cloud icon next to their name.
I have Match turned OFF on the iPhone.
I have not purchased songs by these particular artists from iTunes.
Why are the clouds there?
(I do have Match enabled on the Mac this iPhone syncs with.) -
TS5185 i have turned off my Imessage but I still can't receive text from anyone using an Iphone
I switched from iPhone 4s to a galaxy note 2 but I can't receive messages from other iPhone users. . I turned off my Imessage but I still can't receive any
Hi there.
Had exactly the same issue, and i've sorted this out now. It IS Apple's responsibility to deactivate this function, and simply switching their imessage off on a handset will NOT work.
Whatever apple did, they effectively released my number (read: t-mobile's number) from their messaging / OS framework's grip.
Please read my explanation here:
https://discussions.apple.com/message/24488400#24488400
You will need to contact apple support according to my solution.
Whatever it was they did, and i can guarantee that they did SOMETHING to release my (t-mobile's) number from their ecosystem, even though they did not specify step two (whatever they did after instructing me to deactivate imessage on their handset - which i explained i had already done), it has now returned my SMS delivery and receipt status to normal, and i can send and receive to everyone and anyone in my Contact List. -
My account information match with my credit card, but still ITunes store writitng a message stating "The credit card was declined."
What can I do with this?Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
i jus downloaded a movie trailer from itunes but i cant play it from my library. whenever i click it my itunes jus turns off. please help
Hi jag723
When iTunes iStore crash try this
copy QTMovieWin.dll from location : C:\Program Files (x86)\Common Files\Apple\Apple Application Support
paste it there C:\Program Files (x86)\iTunes
you may have to reinstall iTunes
Good luck
Claudine
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