ITunes Match used all my data after I turned it off; can I get a refund?

Here's the sequence:
This morning, I had used 700 MB of my 2GB data plan. I was at home, on wifi, and decided to try turning on iTunes Match on my iPhone 4S. Again. Even though the service has seriously made me angry in the week since I got it.
I decided maybe it would work better if I erased all the music on my phone, first, then downloaded everything I wanted to listen to via Match. So I had it start downloading some songs (again, on wifi) and I turned OFF "use cellphone data" to make sure it wouldn't download stuff over 3G (oh, sorry, 4G). Then I went out and started listening to it in the car. I noticed my smart playlists were completely broken (showed the wrong songs, they were braindead smart lists), got irritated again, and turned off iTunes Match. Then deleted the music (I was still out) and just listened to a podcast. Again, "Use cell data" was turned off AND SO WAS ITUNES MATCH.
Well, I noticed the data spinner was spinning the entire time I was listening to the podcast, but nothing was being downloaded as far as I could tell, my music database was completely empty, and stayed that way. Then I checked the iPhone's built in data usage and noticed it had gone UP by 600MB in about a half hour (!!!) and the phone was getting very warm. So I turned off the phone's "use cell data" completely because I knew something was broken.
Too late. A little while later (after I got home and was back on wifi) I got a "You've used 65% of your data!" text from AT&T. Then not 5 minutes later I got a "you have gone over your 2GB limit" text. This is not AT&T's fault, so I can't see how I can ask them for the $10 back. I place this squarely on Apple and their incredibly broken, buggy implementation of iTunes Match.
So, my question: has anyone successfully gotten a refund for iTunes Match? It is SO broken, it is useless on my phone (yay, 256K for songs I could have converted to 256K myself since I don't actually pirate my music). The whole reason I got it was so I could get my whole library anywhere.
Bah.

Michael Allbritton wrote:
Yes, folks have gotten refunds even though the TOS says all sales are final. You'll need to contact iTunes Store support and politely make your case that you're just not satisfied with the service.
I've got kind of a radical suggestion, if you want to try it. In cases like you describe a full OS restore, then setting the iPhone up as a new device can fix all these little glitches. It is a lot of trouble, I know, but if you do want to use the service this is one method that should clear it all up for you.
Thank you, it's good to know that Apple does offer refunds. I want it to work, if it does what I would like the $25 would be more than worth it.
I thought clearing my music and starting up iTunes Match with an empty music library might do the equivalent of a full reset... I can't say I really feel like doing that, and I'm skeptical it would clear up all of the issues I've had (play counts, play lists, album art, data usage when I told it to bloody well not use the data).
Thanks for the input!

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Play or download songs from iCloud
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ITunes Match used all my data after I turned it off; can I get a refund?

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