ITunes Match will not turn off on my iPhone 5s

The problem:
I've got it turned on on my iPhone 5S, running iOS 7.1.2.
I go into Settings -> Music, and flip the toggle to turn off iTunes Match. Back up to Settings, go back into Music, the toggle is turned back on.
It is impossible to turn off iTunes Match on my phone. iTunes (running on Macbook Pro Air, w/ OS X 10.9.4) shows the phone as having iTunes Match turned on, always, no matter what. I've tried unmounting the phone, shutting down iTunes while changing the setting on phone, etc. Nothing changes the problem.
As others have reported, if I attempt to update the cloud with new playlists or tracks added to my laptop, it claims it is syncing to iTunes Match, but never completes this process.
At this point I'm paying for a service that is significantly impeding my ability to listen to music I own on devices I also own. Thanks Apple.

Hi,
You can turn off auto renew by signing into you iTunes account on your computer.
With regard your iPhone have you tried signing out of the iTunes Store?
Jim

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