ITunes Match won't upload new songs.

iTunes Match gets stuck "sending information to iTunes" when I add new songs to my library.

I just started having this issue on Sunday 7-27-14. I've successfully Updated my iTunes Match with several new albums over the last several days and then all of a sudden yesterday iTunes Match is stuck on Step 2: Matching your music with songs in the ITunes Store. All of my music and my main iTunes library are on my iMac desktop. Although I don't think this matters the music I'm having the issue with is the Arctic Monkeys - Favourite Worst Nightmare. It has 12 songs. One song, #3, D is for Dangerous matched and is in my library. It can be accessed/downloaded from my other devices running my iTunes Match. (iPhone 5 and Macbook Air). The other 11 songs are stuck in the Waiting iCloud Status when viewing them in my songs list on the iMac. What is weird is that the other 11 songs do show on my iPhone and Macbook but they can not be played/downloaded. They are there but are faded out with no download symbol next to them (except for #3). See photos. In the middle photo you will see that 9544 of 9555 songs have been checked. It is the 11 songs from the Arctic Monkeys album that are hung up and stuck. ??????????
Additional update: Before posting this I deleted all 12 songs from my library and from iCloud, then Updated iTunes Match successfully (there were no changes) and then added the 12 songs back into my library. When I Updated iTunes Match again it gets hung up on the 11 songs. #3 was a success again.

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Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
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ITunes Match won't upload non-matched songs on my home network

As it says in the subject, iTunes Match won't upload non-matched songs on my home network. For a while I thought the problem was with iTunes Match itself. And maybe it still is somehow. But I recently discovered the problem only occurs on my own home network. Any time I add a song to iTunes that isn't in the iTunes store, it should upload it. But instead it just loops in failed attempts to upload, always stopping and starting over at step 1. Occasionally I'll get error messages like -9810, but more often it'll just continue to loop for hours on end. I recently took my MBP to a coffee shop and used their wifi and tried it there, and the songs uploaded without any problem at all. I never used to have this issue over the entire year I was using iTunes Match. My only guess as to what might have caused the issue is when we downgraded the speed of our internet. I can't recall for certain whether that was the exact time my issues began, but it's the only possible change I can think of. I've tried rebooting the router, turning iTunes Match and Genius off and on, rebooting the computer, creating a new iTunes Library, all not solving my problem. Any other ideas?

There's a longer thread discussing this problem over here: https://discussions.apple.com/thread/4160355?start=120&tstart=0
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It's all or nothing with iTunes Match. If the track is a valid format it either matches or uploads.
Do you want to keep the tracks in itunes? If so, I suggest that you create a second blank library then turn on match. This will show all your tracks in the cloud. If a track uploads, you can delete it from the cloud using this new library. When you revert to your original library, the track will still be present but the iCloud status will now be "removed" instead of "uploaded". You can see iCloud status in song view by going to menu > view > view options and tick box. Match will now ignore this track when scanning your library.
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HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process

Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

ITunes Match doesn't upload any songs.

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I just started having this issue on Sunday 7-27-14. I've successfully Updated my iTunes Match with several new albums over the last several days and then all of a sudden yesterday iTunes Match is stuck on Step 2: Matching your music with songs in the ITunes Store. All of my music and my main iTunes library are on my iMac desktop. Although I don't think this matters the music I'm having the issue with is the Arctic Monkeys - Favourite Worst Nightmare. It has 12 songs. One song, #3, D is for Dangerous matched and is in my library. It can be accessed/downloaded from my other devices running my iTunes Match. (iPhone 5 and Macbook Air). The other 11 songs are stuck in the Waiting iCloud Status when viewing them in my songs list on the iMac. What is weird is that the other 11 songs do show on my iPhone and Macbook but they can not be played/downloaded. They are there but are faded out with no download symbol next to them (except for #3). See photos. In the middle photo you will see that 9544 of 9555 songs have been checked. It is the 11 songs from the Arctic Monkeys album that are hung up and stuck. ??????????
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ITunes Match won't play complete songs, why?

I got itunes match when it first came out.
I am running iTunes 10.5.2 for Windows (hopefully getting a Mac soon).
I have a black iPhone 4S 32GB, and a black iPad 2 32GB, AT&T 3G.
Both devices are running iOS 5.0.1.
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The music timer will keep running, like the song is still playing, but it is just dead air. Sometimes it jumps to the next track, and it will play the next track even though the music timer is still running and still showing the original song title, not the next track title.
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i am doing all of this at home, while connected to high-speed wifi. when i say high speed wifi, i mean like over 40 Mbps downstream (say what you will about CableOne, but they have screaming data speeds).
the problem files are "normal songs" approx 4 or 5 minutes or less. again, they were purchased from the itunes store.
for what it's worth, about two hours ago, i uninstalled itunes completely from my computer, restarted the machine, then redownloaded itunes from apple.com. i also reset both devices (ipad and iphone) again.
i turned off itunes match on both devices, signed out of the store in both devices (settings/store/apple id) then set everything back up from scratch. after all this, the same exact thing is happening with the same exact songs.
funny thing is this: it always happens to the very same songs, and the music cuts off at exactly the same time, down to the exact second. the source file shouldn't be corrupted because the file is from itunes, and because if i play it directly on my computer on itunes, it plays perfectly.
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Hi Pistol Pete 77,
Thank you for your reply.
Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
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help.

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I recently had to set my laptop back to factory settings, thus had to reinstall Itunes. I connected my Ipod to the lap top my songs went back to my Itunes but when I add new songs and try to sync my Ipod, the new songs won't appear on my Ipod. Help me!!

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Hi NYYJMM,
Thanks for visiting Apple Support Communities.
You may want to reset your iPod nano and then sync again. If the issue persists, restore your iPod and try again. See these articles for the steps:
How to reset iPod
http://support.apple.com/kb/ht1320
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Best Regards,
Jeremy

ITunes Match won't upload new songs.

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