Itunes me esta cobrando cosas que jamas compre

lo quiero reportar y cada ves que apreto "comunicar un problema" se me abre una pagina que nada que ver! y son como 10 dolares y mi amma no me deja comprar cosas!

Me disculpo por mi gramática. Por lo que entiendo, quieres saber cómo restablecer las preguntas de seguridad?
Si es así, vaya a appleid.apple.com y haga clic en "Administrar mi ID de Apple". Luego ingresar normalmente y haga clic en "Contraseña y seguridad". Si ves un enlace que te permite restablecer las preguntas de seguridad, a continuación, haga clic en él. Si no es así, llame a AppleCare.
Aquí está la lista de números de teléfono de AppleCare. http://support.apple.com/kb/HE57

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