ITunes message: an ipod has been detected but could not be identified properly.
For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.
I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Similar Messages
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I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen. -
I have tried to go into my device manager and uninstall the apple ipod usb device that is listed, and nothing is working.
Hey taye909,
Thanks for the question, and welcome to Apple Support Communities.
The following article addresses this error message and may provide a resolution to your issue:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M. -
Ever since having to replace my hard drive on my laptop and also the operating system, I cannot get my ipod to work with my laptop. I continually get this message. I have tried every troubleshooting procedure repeatedly and also have tried all the posts on the support communities. Can anyone help?
Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock -
An ipod has been detected but could not be identified properly?
why is it doing this??
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
IPod has been detected, but coudl not be identified properly? Help!
I'm trying to put songs on my mom's new iPod. It has never been used before, and it is an iPod 5th generation nano. I'm using Windows XP.
Every time I connect it to iTunes, it says "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod and try again."
I've disconnected and reconnected it about 15 times now, restarted the iPod, deleted and reinstalled iTunes, restarted the computer, and it still says the same thing.
What can I do?Anyone?
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whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.
Does the Apple ID on the iPod match the Apple ID on iTunes?
-
Holding down the lower volume and sleep buttons at least launches iTunes (I have the latest version) and I get a "Waiting for iPod" message and a progress bar which doesn't show any progress, and then after about a minute I get the unknown error message.
Hi LJ Zinkand,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like iTunes gives an error about the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Cheers,
Mario -
Please help me !!!!!!PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!
Try the following document:
iPod nano: Error message saying that iPod 'could not be identified properly' -
my pc will detect my ipod nano 7th generation but it will not identify it what do i do?
Do you have the latest version of iTunes installed?
http://www.apple.com/itunes/ -
"an ipod has been detected but could not be identified"
Every time I plug in my ipod to my computer It starts up Itunes it syncs it self and everything is normal so far but then after about 30 seconds the screen on my Ipod says "Ejecting: Ok to dissconnect" then this error comes up in Itunes
http://i50.tinypic.com/2rdhpom.pngI'm having the same problem. It's either the computer of a corrupted download of iTunes. I connected the nano to another computer and it recognized it immediately. I have the current version on both so I suspect it's a corrupted iTunes download.
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An iphone has been detected but could not be identified
I downloaded the latest iTunes to my laptop. I had to install the mobile device portion manually in order for it to see my devices. Now it sees both my new iPhone 6+ with ios 8.1 and my iPhone5 ios6 (I can't upgrade this phone to 8.2 because I get a generic Unable to Install Update. An error occurred installing iOS 8.2.))
After identifying my iPhone (the icon appears) it will hang for about 5 minutes and then I get the message "An iPhone has been detected but could not be identified" So I have rebooted my laptop, both iphones, tried different usb ports, different sync cords, turned off the wireless. Nothing has worked.
I have spent about 5 hours trying to 1) get iTunes to recognize my iphones, 2) trying to upgrade my iPhone 5.
I want to:
1) backup my iPhone 5 on iTunes so I can restore it on my iPhone 6+.
but I will settle for
2) restoring a one month old icloud backup on my iPhone 6+ but again, I can't get iTunes to attach to my iPhone 6+
I'm thinking it's something to do with iTunes but I have uninstalled and installed it 5 times already today.
This is my 10th iPhone. Even though I have only owned this iPhone 6+ for 5 hours I'm thinking of returning it. I am so frustrated..
Thank you for any help you can provide.I am also experiencing a similar problem. The popup error window reappears repeatedly, but I can make it go away after clicking on it. Sometimes is takes 10 or more times, but it will go away for awhile.
Additionally, iTunes doesn't seem to recognize when a device is no longer connected via wifi, e.g. someone takes an iPhone or iPad out of the house. iTunes appears to be trying to reconnect to the device, and if it's selected in iTunes the process will eventually fail after several minutes, but iTunes is unusable while it tries to reconnect to the device.
Wifi sync enabled on all devices.
2 - 3GS iPhones, iOS 5.0.1
1 - iPad v1, iOS 5.0.1
1 - iPad v2, iOS 5.0.1
iTunes v10.5.0.142
Windows 7 -
After MULTIPLE ATTEMPTS of troubleshooting this problem (for days) another poster fixed her problem in a discussion she had started. It immdeiately fixed mine too. Instead of only uninstalling iTunes, uninstall EVERY Apple program on your computer. Go to Control Panel/Add-Remove programs. In the list of programs, click the "Publisher" column at the top to sort by publisher name. Then uninstall ALL of the Apple programs, including Bonjour, Application Support, Apple Applcation Support, etc. (They will all come back when you reinstall iTunes.)
Restart your computer, then reinstall iTunes. Like magic my Nano was repsonding like the good old days. It is happily staying connected and charging right now.
Please pass it on!I have tried everythng on the help page on apple
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
i tryed plugging in my not even a year old ipod nano 6th gen when itunes opens it says that an ipod has been dectected but could not be identitfyed properly please help
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Ipod has been detected but cannot be propberly identified
ipod has been detected but cannot be propberly identified
i tried everything my itunes will not proberly identify the ipoduninstalling and reinstalling iTunes,
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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