Itunes message: disc burner or software not found

Question

I recieve this message even after trying other recommended solutions. Also I had the problem before and was able to fix it by removing the lower filters I believe. I believe itunes updated itself at some point maybe? about 3 weeks ago i was able to burn a cd with iTunes. I ran the Diagnostics and this is the result:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E0A594034767F8
Current user is not an administrator.
The current local date and time is 2012-08-24 20:09:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver.  This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp DVD RW AD-7701H on CDR media at speed 24X.
I had Daemon Tools installed but I unistalled it and reinstalled itunes; nothing happened. iTunes reads the blank disc and regular music discs but no burning at all.
Someone has a solution? please?

Answer 1

Hello!  Thank you for your offer of help; I hope I didn't take too long to post my diagnostic results.  Please let me know if you need anything further in order to help me with next steps to solve this issue. 
Thanks again,
Kelly
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. MM061
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.2.0
CD Driver DLL 2.1.3.0
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012A7CC08617EC0
Current user is an administrator.
The current local date and time is 2012-05-22 20:09:29.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Mobility Radeon X1400
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.2.0),
D: SONY CDRWDVD CRX880A, Rev KD08
Drive is empty.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: SONY CDRWDVD CRX880A on CDR media at speed 10X.