ITunes message "the original file could not be found"

I recently consolidated my music files to an external hard drive using the "consolidate" feature in iTunes. I imported the music library files and everything seemed to be good. I even did it a second time on to another external hard drive that I back up my entire computer to so that I actually had two copies of my music. At the time I checked that I could access the music on either hard drive by picking the library on that respect external unit with the other drive turned off. Both units were disconnected from the computer for several days and when I went to play iTunes I get the message that "the original file could not be found". It doesn't matter which hard drive library I try to access the result is the same.
I have exported the library text file to Access and there is no information in the "Location" column. It would appear that this information was not saved or lost somehow. The tech article on "Recreating the iTunes Library file" didn't work as iTunes stated the same thing, "the original file could not be found".
All my music is still there, iTunes library file just lost the information as to the location of the individual files. Anybody know of a way or a program to reestablish those locations with out going through 10,000 songs one by one to reestablish its location?
HP   Windows XP  

I am having some difficulty understanding exactly what set up your have and are you on iTunes 7? You don’t need to use consolidate to get your library onto an external drive if you are on 7, there is an easier way.
There are two important considerations, the location of the library files and the location of the iTunes Music folders. You have iTunes Music folders on two different external drives, but what about the library files – iTunes Library.itl and iTunes Music Library.xml?
Do you have those on the internal drive in My Music\iTunes, or do you have separate copies on the two external drives in iTunes folders there? Something like
X:\Music\iTunes\ containing the libraries and X:\Music\iTunes\iTunes Music for the music files.
The more precise information about how you have things set up the better, and what is the location of your iTunes Music folder as set in Edit>Preferences>Advanced>General.
What method were you using to try to connect to the music on the two drives, and do they always have the same drive letters?
In general terms you get exclamation marks against your tracks for the following reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible

Similar Messages

  • I have moved my file from my old computer.  Now that I am trying to play songs and movies iTunes says the original file could not be found.  How do I reverse this problem?

    I have moved my file from my old computer.  Now that I am trying to play songs and movies iTunes says the original file could not be found.  How do I reverse this problem?

    Put the files back where iTunes expects them to be.

  • I recently transferred my itunes library to an external hard drive. Now I get the error message 'the original file could not be found. Could you like to locate it' when i try to open songs. My iPod syncs ok.

    I recently tranferred my iTunes library to an external hard drive. Now I cannot open songs and get the error message ' The song "***" could not not be used because the original file could not be found. Would you like to locate it'. This applies to all 9742 songs!!. My iPod still syncs ok, but I can't play songs on the PC. Can anyone please help.

    It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently.  iTunes is very sensitive to you renaming or moving files or folders involved with your media.  iTunes only keeps a reference to where a media file is located  and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
    The other possibility is your computer is starting to lose files.  Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files.  Use Dsk Utility's first aid to verify your hard drive.

  • I am getting the message "the original file could not be found" on my home computer

    I have 2600 songs on my computer but they all say that they cannot be used because the original file could not be found.  Attempting to locate it does not do anything?  I want to get these songs on/back on my iPod. HELP!

    Use Get Info. on a broken track and view the "expected" location from the summary tab. Restore the file from a backup, or find out where it has been moved to and move it back. If there is an obvious pattern it may be possible to move everything in one go, or I have a script called FindTracks that may be able to reconnect files to their current locations, assuming they're still present somewhere.
    tt2

  • App store... bought an app, now it's gone... "the original file could not be found"

    I purchased QuickOfficePro about a year ago. Today (after loaning my iPad to my daughter for a few weeks)  I restored the iPad. Now QuickOffice Pro is gone. iTunes says "the original file could not be found".
    What do I do now? I have the receeipt # on file.

    Just discovered the app has been discontinued. Apparently now it's "free" but you are required to subscribe to Google Drive. It was great app, too bad...

  • I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  need help

    I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  But when I have my external hard drive plug in the song will play with no problem.  What do I need to do to play my music without having the external harddrive plug in ????????  Please help

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?"  how do i fix this??

    I have an iPod Classic and work on Windows 7.
    i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
    "The song could not be used because the original file could not be found.  Would you like to locate it?"
    what happened to all my songs (almost 2000) How can i get them back into my music library?
    Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

    Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
    tt2

  • I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found.  Would you like to locate it now?"  It happens on all my tunes and each one I select ends up with a "?"

    I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found.  Would you like to locate it now?"  It happens on each tune I select and a "?" appears beside the song.  Does this sound familiar to anyone?

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

  • I can't listen to at least 100 of my songs on itunes. When I try it gives me a message that it can't play that song because the original file could not be found. Would you like to locate it? What do I do?

    When I try to listen to certain songs a message pops up that the original file could not be found. Do you want to locate file? I don't know how this happened and I don't know what to do. I have tried repairing Itunes and also uninstallng and reinstalling. I have restarted my computer and even done some troubleshooting. When I tried hooking my ipod up to my computer to see if that would help I got a message that said "At least 100 songs could not be transferred, including "You found me."" I have no such song in my itunes. Can itunes get a virus?
    Does anyone have any ideas what I can do? I'm at a loss and would really like my itunes to be back to normal.

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

  • My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

    My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

    You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

  • When selecting a song to play in iTunes, I get an error message indicating the song could not be used because the original file could not be found.  Would you like to locate it.  I have no idea where to look since the library hold all my files.

    When selecting a song to play from iTunes library, I continually get an error message indicating the original file could not be found.  Then asks, would you like to locate it?  Does anyone know how to fix this?   I'm not even able to play the songs I purchased due to this error message.  Any ideas how to remedy this problem? 
    Thanks

    It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently.  iTunes is very sensitive to you renaming or moving files or folders involved with your media.  iTunes only keeps a reference to where a media file is located  and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
    The other possibility is your computer is starting to lose files.  Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files.  Use Dsk Utility's first aid to verify your hard drive.

  • I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

    I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?

    Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

  • Recently got a new computer and installed itunes from external drive - all music shows up in the library, however when i click on a song i receive this message "the song could not be used because the original file could not be found".  What do i do?

    I recently got a new computer and installed itunes from which had been saved onto an external drive - all music shows up in the library, however when I click on a song I receive this message "the song "abc" could not be used because the original file could not be found".  What can I do?

    I was given the option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it. itunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one. I hope this helps.
    Martin

  • I cannot play music from my itunes library.  I keep getting an itunes message that says, "The song could not be used because the original file could not be found."  Is there a fix for this?  Thank you.

    I cannot play music from my itunes library.  I keep getting an itunes message that says, “The song could not be used because the original file could not be found.”  Is there a fix for this?  Has this happened to anyone else?  Is there a fix for this?  Thank you.

    Hello Turintest2,
    I am having a similar problem.  I have over 4000 songs giving me this error.  I certainily don't want to go in one by one and find them.  I know you wrote a script for Windows but I am a Mac user.  Is there a fix for me?  Here is the info on where the song is currently (used by doing the get info)
    Here's a shot of my preferences:
    Just FYI, I know that apparently iTunes is looking for this music in the trash.  However, if I go here:
    Then I find the music there as well.  (Which is where it is in my preferences.)
    Please help!  I don't want to have to go through over 4000 songs and update them one by one.

  • GETTING A MESSAGE IN ITUNES "The song "School Days" could not be used because the original file could not be found. Would you like to locate it?"

    GETTING A Message in itunes for evry song saying    The song “X” could not be used because the original file could not be found. Would you like to locate it?
    Do I need to erase the entire library and re load it, have over 200,000 songs?

    If it is just the one track, you need to re-link the file which iTunes needs to play when you select that track listing in iTunes.  Do this by saying "yes" when it asks you and then go to the file it should play.
    If it is doing this for many files then something has happened to cause a bunch of links to break.  Often it is something the user has done such as messing directly with the contents of the iTunes folder.  If that's the case, try undoing what you did.  if it is the case but not the cause then you will have to be a lot more detailed in posting about your setup and exactly what is happening.

Maybe you are looking for

  • For a beginner to work in Oracle EBS, Which is better start, support project or implementation?

    Dear Experts, I have just joined a company which works on Oracle ERP. and i have been assigned to a support project with an idea that there i will have more opportunities to learn and then I can shift over to Implementation project. Since I am a fres

  • Override save method in contribution mode

    Hello, I am working on SSXAapplication supported by UCM 11g + siteStudio with Jdev 11g. I have to override the method behind the save button comes in Contribution mode. I would be great help if you can tell me the file name where I can make my change

  • Keys and trackpad unresponsive

    keys and trackpad often unresponsive, especially on start up

  • How to properly use notifier?

    Hello, attached is the screenshot of notifier communication. A NotifierSend.vi sends a boolean notifier (True), A receiver traps it in two loops. I am getting the notifier indication properly in receive vi, but if I insert a "release notifier" after

  • Given up

    BT Vision quite frankly is, I feel , a waste of money quite apart from the fact it works so intermittently as to be beyond annoying.Subsequently have cancelled all packages (ex Sky sports) ,purchased a Roku box and subscribe to Netflix.A huge choice