ITunes message - the sim card inserted is not supported.
i tried to unlock my iPhone 4 from orange to giffgaff using iTunes. it failed, but left me with a message that the sim card inserted is not supported. I have replaced the orange sim back in the phone, but cannot get past the message when I reconnect to iTunes. Can anyone help?
iPhone 4 is running on IOS 7.1.2
This doesn't really have anything to do with iTunes and is probably best asked of the support teams for the cards you tried to use. Unlocking a phone is solely the purview of the carrier to whom it is locked.
Similar Messages
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The sim card inserted is not supported
my phone is factory unlocked i put a different network sim in and its telling me sim not supported activation required
There is no such thing as "factory unlocked". There are 2 legitimate ways to get an unlocked iPhone: Purchase it directly from Apple paying full price, and the receipt clearly says "unlocked". Or have the carrier it was originally locked to unlock it, then Restore it with iTunes. At the end of the Restore you should get a message saying it is unlocked.
If it was unlocked any other way it is not truly unlocked; it is hacked to work on other networks.
If it says "activation required" you need to connect it to iTunes on a computer. If it doesn't say Activated you then need to click the Restore iPhone button. -
I own a iPhone 2G Today
He underwent updated Software
He gave me this message
"The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card.
I did not know what to do??Follow this article: iPhone: Troubleshooting No Service or No SIM
Symptoms
In certain situations, iPhone may present one of the following symptoms:
"Invalid SIM" or "No SIM Card installed" alert appears intermittently.
Status bar displays "No SIM" when a SIM card is installed.
Resolution
If you encounter any of the above symptoms on your iPhone, try these steps to attempt to resolve the issue:
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
If you still are unable to resolve this issue, contact Apple support for further assistance. -
Please help me with my iphone 3G, I backed it up and restored it(step by step) but after restoring I have this message:"
The SIM card inserted in this iPhone does not appear to be supported.
". My phone worked properly before with my sim card99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked -
I Updated my 3g yesterday to ios 4, and now it says exactly what is in the title.
i have tried 3 sim cards all different networks, and one from an Iphone 4. none of them work.
is there anyway i can get this phone working again, i want to give it to my daughter.I got it from work. They said it was O2. The last one was and worked fine
It was a phone that had a cracked screen that I replaced and won't allow me to do anything until I connect to iTunes but now saying the above.
When you say it maybe locked is this the phone being locked to work at all or locked to a network? Can I resolve this myself?
Thanks -
When you open iTunes this message appears. The sim card inserted in this iPhone does not Appear to be supported. Only compatible SIM cards from a supported Carrier may bre used to activate iPhone. Please insert the SIM card That came with your iPhone or visit a supported Carrier's store to receive a replacement sim card.
dear sir.
where i get this replacement sim card.i live in bangladesh.not have support carrier in my coutry..
so how get..please help me.. -
i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
The SIM card inserted in this iPhone does not appear to be supported
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone. -
I updated my Iphone 3gs to 6.1.3, after that m having this message:
"Your iPhone could not be activated because the activation server is temporarily unavailable."
"The SIM card inserted in this iPhone does not appear to be supported"
plz help me! what should i do now?You had a jailbreak and unlock.
When you updated you cooked it.
Your phone is done.
Time for a new one. -
when registering my iphone on itunes the message - the sim card insertedin this iphone does not appear to be supported - can anyone shed some light on this and tell me a way around this problem? the phone itself is an english phone and tried to register with a spanish sim and that message appeard, so i tried with my iphone sim which is english and the same message appeared!
thanksIs the English sim from the original carrier as that is usually the message you get with a carrier locked phone.
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i updated my iphone 3g to ios4.2.1 ... the update was succesful but nw itunes says that sim card inserted in this phone is not acceptable and also states that on;y compatible sim from supported carrier is acceptable !!! kindly suggest ...
horsie10 wrote:
i bought my iphone in USA and im using it in india .... kindly hellp me how can i resolve this problem !!!
It has NEVER been possible to purchase an unlocked iPhone 3G in the US. Your phone was hacked. Updating it has re-locked it to AT&T. AT&T will NOT unlock iPhones for any reason.
The phone is now useless to you. There is no legitimate way to fix this. Buy a new phone. Preferably in India. -
while connecting to itunes mesgae appears the SIM card inserted in this iphone dose not appear to be supported what to do
I'm sure someone will reply to one of your two OTHER nearly identical threads.
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How do i activate my sim. Phone was locked to Virgin mobile, was told to insert my sim (telstra) go to itunes and re-register phone. Itunes keeps saying The sim card inserted in this phone does not appear to be supported. Brett
Your phone was previously hacked to get it to work on a carrier other than the one it was locked to. Restoring it restored the carrier lock. Only the carrier it is locked to can authorize an unlock. Not all carriers will do this. You will have to find out who it is locked to and contact them.
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i updated it.. and now when i go on to itunes its saying 'The Sim Card Inserted in this phone does not seem to be supported' Helppp please
Some indian store :/
We get posts here, almost daily, from folks from India, who purchase locked iPhones in the US, only to find out they can't use them in India. I've always wondered what happens to those phones... -
i receive a message saying that 'the sim card inserted in this phone does not seem to be supported. Has anyone experience anything similar?
Try removing your sim and insert it again and make sure that its clean as well as the sim tray. insert it seucrely locked in place. See if it works, quick fix. If not try to use a different sim or try your sim to a different h/s. For you to be able to isolate if its with your sim or iPhone. Tricky Tips!
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The SIM card inserted in this iPhone does not appear to be supported. 3-UK
Hi,
I've recently changed my iPhone from the UK Carrier o2 to the UK Carrier Three. When I inserted the 3 sim, iPhone immediately switches to a screen which indicates to connect iPhone to iTunes or allows you to slide for emergency. When I connected to iTunes the following message appears:
"The SIM card inserted into this iPhone does not appear to be supported"
"Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM that came with iPhone or visit the Carriers store to receive a replacement SIM."
When I went to the Three store they weren't able to tell me what was the problem and suggested I go to apple (unfortunatley I'm not able to go to an apple store any time soon). I bought the phone from apple not o2 so I don't think it's locked, and I would imagine it would say if that was the case?
Thanks in advance for your time!Your 3G iPhone is locked to O2 and Peter's link to O2 unlock iPhone is the correct way to unlock.
I've had mine iPhone unlocked by O2 just by completing the unlocking form simple as that, 3 days later O2 sends a text message saying unlock is sucessful. Here you have to remove O2 simcard replace it with your new simcard (3) and connect to itunes and sync.
After completion 3 mobile shows on the iTunes summary, disconnect from iTunes and restart your iPhone. That's it.
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