Itunes messing up my app folders

Hei.
I have the following problem:
- I installed itunes on my new computer
- transfered the apps to itunes
- Now I want to sync - itunes tells me that all my apps are replaced
and at the same time I can see that all my folders are not there anymore.
How can I tell itunes that my iphone app folders should be transfered to itunes?
Help appreciated
Greets from Finland!
Björn

 

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    Hi,
    I have had the misfortune of having had my iPhone 4 replaced 3 times since purchase on launch day. Before each occasion I have always backed up my iPhone before going to the apple store. When I have got home with the replacement phone I have connected it to iTunes to activate it. Then I opt to restore from back up and select the latest back up. iTunes for some reason only replaces my contacts and alters other basic settings but does not reload my music or apps. In iTunes when I click on iPhone then Apps then 'Sync Apps' it loads all my apps back onto my phone but it does not put them into folders how I arranged them and I have to spend an hour sorting everything out. What is the point of a back up if this does not work?
    I'm having yet another problem with this replacement handset and the only thing stopping me from having it swapped by apple is the hassle I will have restoring my phone. I have opened iTunes, clicked on iPhone and then Apps only to find that the 'Sync Apps' check box has unchecked itself at some point. When I check the box it asks me if I want to sync apps and I said yes and then selected the apps I wanted to sync. iTunes then, in effect removed all my apps from my phone and reinstalled them, not in folders like I had them. Why does it do this? Is there something I'm not doing properly?
    If I have to have this phone replaced them I am going to book an iPhone and a Mac genius appointment side by side at my local apple store and explain to them whats happening and see if they can suggest a way to stop it happening. I will then restore my iPhone whilst in the store and if it places my apps all over the place then I won't leave until one of their members of staff has spent an hour putting my apps into folders.

     

  • I am so sick of the crappy way iTunes and iPad handle app folders.

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    I've had a not-so-rewarding experience with one of Apple's support-issue-submission forms. It was a reminder that as much as I'd prefer to think otherwise, Apple may be unusual, but it's just another company where it's not possible for everyone to be "above average".
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    Thanks for the suggestion, but I'm not unhappy with my overall experience.
    I've had it turned on on my iDevices since yesterday, that's how I know it isn't syncing sub-folders.
    I've really only ever used smart playlists as a tool, not for order, so that doesn't effect me.
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    apps
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  • IPhone APP Folders

    I have a lot of apps downloaded on my iphone excess of 200
    Had them neatly organized in folders.
    Was working fine for a while
    Not sure if anything changed but when I tried to synch with my home desktop suddenly all folders disappeared.
    Tried shutting down and restarting the iphone4
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    Then startted the process of recrating the folders again
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    Thanks in advance

    Hello I combed many threads on this.
      I finally resolved it.
    if you have not performed a sync before, backup your iphone to save your folders.
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    First restore the last backup of your iphone.  (You may have to do it twice.
    Ie restore backup, then when sync occurs after back up. stop the sync.
    Then hit restore backup.
    The above was on other threads.
    Now for resolving the disappearing folders do the following:
    Make sure you do not have
    automatic sync
    First select transfer purchases on
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    Backup your iphone (take a mental
    note or record time you backup)
    Enable restrictions on iphone
    -go to Settings/
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    applies to install and delete
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    check sync apps
    and unselect automatically sync new apps
    (if itunes does not allow this and
    states "warning this will remove
    apps from iphone, hit okay...itunes will now try to sync and wipe out your iphone folders..)
    if itunes syncs, you must slide to cancel sync
    on your iphone to retain your folders.
    Now you should see your iphone
    display no longer grayed out on
    the itunes/computer display  and your folders will
    be the same on your iphone and will appear on itunes on your computer.
    At this point deselect
    automatically sync new apps on the
    left display of itunes.
    Now check any apps in the itunes under the "checked sync apps" box
    that may have had their check marks removed in the prior sync process and you should see all of your folders on your iphone retained and the folders will now also appear on the itunes devices display.
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    Now  sync, and your folders will be retained on both itunes and your iphone.  Finally resolved.
    The disappearing folders seems to occur when one uses two computers for syncing.  Prior to this method my folders would disappear. No more.
    Good luck.
    Appledoc

  • Is anyone else wasting a lot of his or her life constantly rearranging apps & app folders, trying to figure out how to organize them, and what to call each app folder?

    Because I'm constantly downloading & deleting new apps; struggling to figure out what the app folders should be called, where they should they be placed, and how to find them in the mess of apps & app folders; and because I don't know what it is about the design that has created this problem; I don't know what to do about it & I'm confused.
    I'm really curious about how small or big of a problem this is, if at all. Is anyone else wasting a lot of precious time which could be used for important things? Plus, is Apple trying to fix the problem like I asked them to? Thanks.

    I didn't mean that it's Apple's fault. Jeez, you've mis-interpreted my message, and already you're judging me. I've always had this immediate judgmental reaction & organizational problem. Plus, I have many disabilities like autism.
    What I meant was that certain people like me have trouble with organization; taking notes; understanding how technology, the world, real life, people, etc work; etc(especially since nobody ever taught me how to be organized).
    So sorry if I seem to be the only one who's having trouble understanding how to best use app folders. Sorry about that, I'm having a messed-up, bad day today.
    Anyways, it's even harder because there is/are no universal standard methods/controls/commonality/design/etc across many different companies/products/etc when it comes to technology).
    I'm used to using home computers where you can categorize emails, folders, software, etc by name/type/date/etc.
    I can't help it if I wasn't taught many of the things most people knew well before I did. I had to choose between academic classes/school/etc and small easy classes.
    Basically, what I'm trying to say is that Apple isn't to blame; but the design can be confusing to some people & it can help aid the person into creating this problem themselves.
    Plus, it increases the likelihood & possibility of the person developing this problem while using the iPad based on many different factors. So, Apple & their design are not responsible, but the design doesn't help the situation for some people.

  • Restore - does it preserve app folders?

    I'm having some problems with my iPad and would like to do a restore, but I have a lot of apps organized into folders and I'm worried that this organization will be lost. If I do a restore, I know that the apps and their data will be restored, but a recent restore on an iPhone 3GS trashed most (but not all) of the folders. That is, the apps and their data were there after the restore, but a large number of apps that were in folders before the restore are now not in folders. The strange thing, to me, is that some of the folders were retained, but many weren't. Should a restore retain (or rebuild or restore) all of the folders? Both the iPad and iTunes (Win XP) are the latest versions.

    Yep, the solution posted by JPBOSS on that thread worked for me too. You need to do a second restore from backup. And I agree completely with your sentiments—this is a glaring bug which Apple has had years to fix, but evidently still hasn't. I can confirm it still exists, restoring from iTunes backup in iTunes 12 (Yosemite) to iPad Air 2 (iOS 8). I wonder how many poor frustrated souls have spent hours manually reorganising all their apps because Apple hasn't bothered to fix the way an iTunes restore works (presumably their attention is on iCloud now)!
    Some additional info…
    The first restore (for a new device) is like a full restore that wipes your device and then loads it up again with your app data and settings. In my experience, the first restore did NOT actually restore any apps to the device, even though they were all in iTunes. I had to then choose 'Sync' (or 'Apply') for it to do do this. That's when the weirdness really starts. In iTunes, it previewed the apps on my device in the same order they appear in the left side bar, but when they downloaded to the iPad, the order was different again. I couldn't work out the logic at all. In any case, neither arrangement resembled anything close to the way I had my apps organised before the iPad was backed up.
    So as JPBOSS says, you need to do a second restore. In iTunes 12, go to the 'Summary' settings screen under your device name. IMPORTANT: Don't press the 'Restore iPad…' or 'Restore iPhone…' button in the top grey box. You don't want to wipe the apps that you just synced to your device. For the second restore, choose the 'Restore Backup…' button in the second grey box. Then choose the same backup you restored from the first time. After this, my apps were finally restored to their original order (aside from a whole bunch of new apps at the end, because 'Automatically install new apps' was ticked.)
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  • HT204266 App Folders?

    how do i create separate folders for my apps?

    On your device (iPad, iPhone, iPod Touch), press and hold an app until they start to shake, and then drag one of them (not too quickly) over and on top of another app - you should then get a folder created with those two apps in it. There is a limit of 20 apps in an iPad folder, and 12 on an iPod or iPhone. You can also rearrange your apps when connected to your computer's iTunes - select the device on the left-hand side of iTunes and on the Apps tab on the right-hand side you can use the screen mock-ups to move your apps and create/update folders, and then apply/sync those changes to the device.
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