ITunes & microsoft error report

I have tried opening my iTunes today and it comes up error report, needs to be sent to microsoft for the redoing of. Does anyone know how long it will take for it to work, my brother was on last night and it worked fine for him but now mine won't work. I have the newest update in which i want to put on my iPod but it willnot work unless itunes is working! Help!

hi hope!
Itunes has encountered a problem and needs to
close
the first thing that i check for when people report
getting that message when they try to launch
their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly,
or do you get an error message?
if you get an error message, the first thing we'll
try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b
I have tried that, to restarting the computer, to trying to see if someone else's iTunes work, and it's capute. I just don't know what to do execpt for to try to find which programs have been discontinued on the computer but forgot how to get there.

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