ITunes movie disappeared and no URL. HELP

I have recently bought a movie from the iTunes store and later synced the iPad to my laptop. Now the movie is still shown on the 'movies' button but it won't play, saying 'The requested URL was not found on this server'. Now it's disappeared from 'purchased' and I'm afraid of deleting it because in other posts I read it said I couldn't redownload movies free of charge and since it's no longer in the purchased section I have no way of watching it.
It's the first movie I bought online and it's been hugely frustrating. How do I get my movie back?

Check out these two links.....
How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

Similar Messages

TS1410 my movies disappeared and will not reload on my ipod classic, how do I fix it?

my movies disappeared and will not reload on my ipod classic, how do I fix it?

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Recently updated iTunes on my PC. iTunes has disappeared and I'm getting an error MSVCR80.dll missing. Error 7 (Windows Error 126)

Recently updated iTunes on my PC. iTunes has disappeared and I'm getting an error MSVCR80.dll missing. Error 7 (Windows Error 126)

https://discussions.apple.com/message/24611769#24611769
Here is the fix!

Will iTunes 10.7 play my 720p HD movies on my Core Duo Mac mini that are currently on my iTunes movies playlist and playing perfectly fine in iTunes 10.6.3?

Will iTunes 10.7 play my 720p HD movies on my Core Duo Mac mini that are currently on my iTunes movies playlist and playing perfectly fine in the older iTunes 10.6.3?
Please let me know so I do not update to iTunes 10.7 and lose the ability to playback my 720p HD collection from my Core Duo Mac Mini to my Apple TV.
In the requirements it says:
• To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor and 1GB of RAM is required.

Performed the AppleTV update yesterday. Haven't had a problem since...though it's only been one day. Am I just hopelessly optimistic to think that AppleTV just needed to be updated to match iTunes and iOS for home sharing and airplay?
Fingers crossed...

Movie disappeared from iPad? Help!

I put Les Miserables on my iPad yesterday and this morning I was playing around and I pressed the stop button. All of a sudden the whole movie disappears (deletes?) and I am no longer able to play it because it says I have no videos. I tried redownloading it from the itunes on my ipad, but it says I don't have enough local storage and so I tried syncing it back on to my ipad from the computer and it says that it couldn't be synced (I'm guessing it's because of storage.) So I went and checked my storage and it says I have 8.8 GB used, which confuses me because that was the amount I had with the movie on my ipad. Please help!

Did you try rebooting your iPad and then see if you can sync it back or download it again? Maybe if you reboot the iPad that will correct the storage reading internally.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up
One other thought .... When you are connected to iTunes .... Do you see a large amount of space being taken up by "Other" in the capacity bar at the bottom of the iTumes window?

ITunes movie collection and data fill for the "Get Info" section...

I am an avid iTunes (iTunes 8.2.1(6) for Mac) user. My iTunes Library is stored on an OWC Guardian Maximus Raid (1tb-1tb) connected via USB2.0 to my Intel iMac (2.26 C2D/ 2GB RAM/ 350GB HD/ 256K ATI Radion X1600). I have 3 Apple TV's that we use constantly to watch our movie collection in different locations throughout the house (Kids Playroom, Living Room, & Master Bedroom) using our 3rd Generation AirPort Extreme (Dual-Band).
Does anyone know of a service or program that can data fill all of the information in the "Get Info" sections especially for the movies? I have the titles and dvd cover photo on all of them just not any of the other information. The only ones that have any other information are the ones I purchased from the iTunes store. Any ideas or help is greatly appreciated.

Try MetaX
Regards

ITunes library disappeared and cannot reinstall from Time Machine

I have searched all support threads for my problem -- updated to Mavericks and all my playlists disappeared and audio files that the new itunes didn't seem to know what to do with (meditation i.e.) I've tried to reinstall from Time Machine, but all support threads refer to itunes library and folder which I don't have anymore. I drag it to the desktop and tried to reload from there. I tried to do it directly from TM but get the error message that says something about a file instead of a folder.
Has anyone else had this

This is what things should look like:
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847
Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605

ITunes Movies Disappearing

I am in the process of migrating all of my iTunes content to a new external device (it was previously on a smaller external device) when I noticed something.
Several of my purchased movies showed up as "in the cloud" (ie I hadn't downloaded them) when I had.
No big deal I go to my previous HD open the folders for those movies and they are empty.
Go back to my HD before that and open the folder only to find the same thing.
Even the external drive I used for my laptop which had copies of some of these movies was empty.
The next curious fact... every single one of the missing movies has iTunes extras attached to it.
Now I know what you are thinking I must have accidentally deleted these movies a long time ago and that is why they are gone but let me explain to you my file structure:
iTunes/Movie/The Other Guys/The Other Guys (acutal movie)
Now all the folders are still there but over 50 actual movie files are missing. I could see me accidentally deleting one or two but >50 all while leaving the folders they were in intact? I am not that energetic I would have just deleted the entire folder.
Has anyone ever heard of this happening before?
The movies are all still available so I am just downloading them again but that is a time consuming process as you can imagine and I don't want it to happen again if I can prevent it.

*UPDATE*
So I used my back-ups to re-populate the missing movies and then had the system add them to the library.
Then I checked the list for "movies in the cloud" and about 23 of them are gone again.
I go back to the folders I just put them in and sure enough they are empty, again.
Is there some glitch with iTunes extras and this version of iTunes (every single title is one that has extras) as was the previous listing.
I am going to try and add them individually using the add to library and copy to command built into iTunes to see if they stick that way.

I can put videos onto my itunes movies section and even tell it to put on my iphone, it takes up space and everything, but it's not on my iphone when i click apply or sync... ive rebooted my phone closed and opened itunes and even redownloaded .. wt heck

i can put these videos from ytd onto my movies file and even select them into my phone but it will not show up on my phone i downloaded in 720 hd and really don't want to spend another day redownloading in lower quality... please help any advice is appreciated?!?!?!?!?!?1!!!!!????
i figured it out and needed to click manage manually!!!!!!!!!!!!!!!

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

ITunes movie disappeared overnight?

I recently rented a movie on my mac. It took SO long to download that I let it download overnight. I'm not actually sure if it finished or not, cause when I woke up, the movie mysteriously disappeared. It wasn't in downloads or the library, and I know for sure that I paid for it because I got a billing statement from iTunes. Please help!

Hello there, XxSilverflameXx.
Many users reporting your issue have found that signing out and then back into their iTunes account has resolved the issue you're describing:
iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
This section in particular will help you with that:
Sign in to or out of the iTunes Store
After you set up an Apple ID account (or if you’re using an existing AOL account instead), you can sign in to theiTunes Store to buy music and video, view or change your account information, and see your purchase history.
When you finish using the store, you can sign out to prevent anyone else who has access to your computer from making purchases using your account.
Choose Store > Sign In (or Sign Out).
You can also sign in to your account by clicking Sign In at the top of the iTunes Store window:
If you continue to have the issue persists, then you will want to report the issue with your purchase using the following information:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes movie freezes and skips with VGA out to projector

Hi,
I have rented several movies on iTunes and can watch them onscreen no problem. When I used the VGA dongle to source the screen to an external projector, however, the movie gradually began to skip and freeze, with up to half a second pause between frame updates. Rebooting did not change this; however, after pulling out the adapter and just watching it onscreen, the movie was fine.
Has anyone else had this problem? And any idea what I can do about it?

this is probably because of the low processor, and integrated graphics. the Macbook pro has a graphics card that helps process the images, while the MBA relies on the processor to control graphics.
The video isn't smooth because of the slow processor.

Apple TV appears on iTUNES then disappears and does not sync w/XP computer

Computer: Dell, windows XP SP2 with all current updates (Windows firewall off, but acceptions made for appropriate ports anyway!)
Router: Brand new Dlink WBR-2310 (using DSL)
iTUNES: version 7.1.1.5
Apple TV network connection: CAT6 cable (no wireless)
Scenario:
Apple TV obtains an ip address, I can view movie trailors on my DLP TV and I can successfully ping the ATV from my XP computer. Once I turn off zone alarm, and try to sync with my computer, ATV appears under iTUNES devices. I enter the password that ATV provided. iTUNES says it is confirming password. The computer thinks for ~20 seconds then ATV disappears from iTUNES. ATV now has my shared name in the sources menu, but it is grayed out and says the library is unavailable.
I have tried all trouble shooting recommendations:
ATV: Factory restored settings, unplugged ATV
iTUNES: 100% uninstall then reinstall
XP Computer, router and DSL modem: shut down, turned off, turned on. (I have done this in the exact order recommended in the forums.)
I am at my wits end and feel I have exhausted all possibilities.
Does anyone have advice?
I was soooo hopeful of ATV, but I am very discouraged. :-/
Thanks, Mathew
Dell Windows XP SP2

I'm having the same problem (synching works fine but streaming is disabled) except I'm using an AirPort Extreme router (802.11n). I was on the phone w/ support for 2 hours and the only thing that we came up with that worked was to disable/re-enable synching. This has the unfortunate side effect of blowing away the ATV hard disk. I only did this the one time (which re-enabled my PC in sources), but now it is disabled again. Since I was able to temporarily "correct" the problem by resynching, I'm thinking it is a ATV 1.0 sorta bug. I was hoping that this last ATV update would have fixed the problem but it didn't. Maybe I should try re-synching now that I have the update.
HP Pavilion Windows XP

I got my itunes acount stolen and i need help i still got the resuce email and phone nomber on it with 490 usd in it

had msg from apple saying i go change id then nothing sent on and it says desible account, so i guess someone stole my itunes acount and with all credit of 490 usd on it, and all i got is the rescue account and phone number which is mine and i can prove its imine i need help asap please, i cant login same old id apple
Message was edited by: barbi10 that was the lst msg regarding my id then it vanished!!! Dear claire mawba, The following changes to your Apple ID were made on December 17, 2014 at 10:15:07 AM (GMT): Apple ID Email address(es) If you need additional help, contact Apple Support.
<Personal Information Edited By Host >

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You can contact Support in your country via the link/phone number on this page : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact support : https://ssl.apple.com/emea/support/itunes/contact.html

Itunes content disappeared and can't be downloaded to computer

Hi everyone !
I'd appreciate your advice if you can help ?
I went to sync to i tunes for the first time in several months and found that ALL content was missing from my computer library. My iphone content is ok. When I sync'd my iphone my recent playlists disapeared from it, but nothing appeared in my computer libraries. A friend advised me to re-install itunes, rather than do that I have downloaded itunes to another (new) computer and connected to my itunes account. When trying to download any "available downloads" or "previous purchases" I have messages saying there are no new downloads or previous purchases available. After doing this I went back to my old computer and tried "download previous purchases" and it has started doing so but is taking days!
Can anyone explain a) why has this happened and b) why can't I get content on my new computer ?
All help will be very gratefully received, thanks in advance !
Cheers ..... Neil

Which version of Toast 6 are you using? Roxio made the change with the 6.1 update to "fix" Toast to no longer burn purchased iTMS content.
http://www.roxio.com/enu/support/toast/version_history6.html
"Following discussions with Apple, this version will no longer allow customers to create audio CDs, audio DVDs, or export audio to their hard drive using purchased iTunes music store content."
If your CD version is previous to 6.1 and you updated it after the fact, you could try deleting it and reinstalling it and this time NOT updating it and see if you can now burn the iTMS songs.
Patrick

My itunes radio disappeared and I need to know how can I fix it?

So yesterday, my itunes radio was still available in my Music App. I was so excited to hear music using your new featured radio, but then after four or five songs, it disappeared momentarily. It says Itunes radio is not available right now and please try again later. So I thought it was just my connection problem. But I was hoping it could be, but then it isn't and I got disappointed because it disappeared so sudden and I can't use it anymore. I'm from the Philippines and I need to know if it is also available here in our country? I hope it's available cause if not, you should fix it.

This kind of obnoxious looking post is just going to make folks dislike you.
Open the Mac App Store, sign into your iTunes account (Store menu), be sure that you are on the Featured pane and use the Redeem link in the Quick Links. Follow the onscreen instructions.

ITunes movie disappeared and no URL. HELP

Similar Messages

Maybe you are looking for