Itunes movie not working

i purchased the "hancock" movie recently, it does not work in my iphone and so with my pc laptop, it stops all the time. also, do we have a video to use at the old iphone? i feel like i need to know more about this. manual doesn't explain that much information.
thanks,
luisa

I have solved the issue!
There are a bunch of problems with the home.js. I will let whoever is responsible for this to fix the rest. It is pretty sad that this was released like this. It looks to be a copy and past from other extras, and then they tried to add a pretty background video, and failed horribly.
Look for the following in the home.js file
homeController.viewWillAppear = function() {
          if (!IS_APPLE_TV && videoLoaded == false) {
                    var new_elem = document.createElement("video");
Change it to:
homeController.viewWillAppear = function() {
          if (!IS_APPLE_TV && videoLoaded == false) {
                    document.getElementById("mm_div").style.top = "0px";
                    var new_elem = document.createElement("video");
Essentially the problem is iTunes does not support, or can't handle the following:
document.getElementById("loopVideo").play();
Which would never allow the conditional to work for bringing up the menu. If I had more time to fix the nice display issue I would, but there are people who get paid to do this, and I paid for this movie.
Enjoy

Similar Messages

  • Bought iTunes Movie not working

    I purchased the movie 500 Days of Summer a few months ago, and it worked fine for a couple months. One day when I tried to play the movie on iTunes, the first half of the movie does not play, while the last half is fine. It makes a high pitched buzzing noise and there is no visual. Does anyone know how to fix this or what i can do to reload it or something along those lines

    I have solved the issue!
    There are a bunch of problems with the home.js. I will let whoever is responsible for this to fix the rest. It is pretty sad that this was released like this. It looks to be a copy and past from other extras, and then they tried to add a pretty background video, and failed horribly.
    Look for the following in the home.js file
    homeController.viewWillAppear = function() {
              if (!IS_APPLE_TV && videoLoaded == false) {
                        var new_elem = document.createElement("video");
    Change it to:
    homeController.viewWillAppear = function() {
              if (!IS_APPLE_TV && videoLoaded == false) {
                        document.getElementById("mm_div").style.top = "0px";
                        var new_elem = document.createElement("video");
    Essentially the problem is iTunes does not support, or can't handle the following:
    document.getElementById("loopVideo").play();
    Which would never allow the conditional to work for bringing up the menu. If I had more time to fix the nice display issue I would, but there are people who get paid to do this, and I paid for this movie.
    Enjoy

  • HT5517 itunes movies not working with airplay/apple TV

    Itunes music and pictures work fine when using airplay on my macbook pro (2011), but as soon as I want to play a movie that's stored on the macbook, I get at 3150 error and the macbook and Apple TV want to access the itunes store. What's the deal here?

    Seems like the issue is with my home network.  When I tried to ping the iPad2 or iPhone or Apple TV from the iMac it timed out even though they are all on the same WiFi network.  I had a guest network also enabled which I disabled and tried pinging them and most of the time it works but gets the ping time varies a lot between 30ms to 1s but now I see the AirPlay option and my iMac shows up on my Apple TV.

  • Itune is not working in my laptop which is having windows 8 operating systems

    itune is not working in my laptop which is having windows 8 operating systems after installing itune 64bits.

    Dear Thomas A Reed,
    Thank you so much for you reply. Is that possible to do the retore of my Mac without Disk. I have tried other Movie Disk as you mentioned and that worked properly. so now according to you my disk is not good.
    Its really strange that i am using my installtion disk first time and it has no scratch but its not working. now I guess I have to replace new DVD with this one.
    Thanks again.
    Kind Regards,
    Sghalay81

  • TS1362 I have a Mac Pro tower, am running osx and iTunes will not work.. It basically just stopped working after having run faultlessly for...years... I can see all the songs, playlists etc, but the progress bar will not progress..it's 'stuck'. Suggestion

    I have a Mac Pro tower am running OSX and iTunes will not work. It has always worked flawlessly. I can see all my iTunes content- my playlists, my songs et cetera, But I cannot play anything. The progress bar is  'stuck'...any suggestions?

    Thanks. I have been using iTunes since its inception and have never had a problem...I'm using the latest version. The progress bar is the bar that moves when you're playing a song..it just won't start when I double click on a song,..have tried quitting, rebooting etc but nothing works. Apple are useless-they have told me twice they've tried to call me 'momentarily', but I've been waiting by the phone, and they definitely have not tried to call...

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    martinfromdevon wrote:
    Warning to iPhone users.  Do not start the update of the iPhone software using iTunes.
    Nonsense, and very misleading advice.  I've updated iPhone 3G, 3Gs,and 4  through itunes many times, never had a problem once, not with one single update in nearly 5 years of iPhones.  Of course, I've never jailbroken my phones either.  Hack your phone and have update problems?  I've got news for you, the problems are not a result of iTunes or Apple's updates.

  • I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginabl

    I have a Iphone 4 gsm (8f190) and it will not connect to itunes and when i put it in recovery itunes will not work.  It won't show up when plugged into the computer.  Only charges when plugged in the wall or a car charger.  I've tried everything imaginable but I can't get the phone to register in iTunes at all.. The phone won't even reset.. when i try and reset EVERYTHING on the phone the apple logo with the progress bar starts to come up but the progress never moves.. PLEASE help me.. I'm at my wits end with this phone and I'm ready to just trash it.

    Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
    As per the forum term of service you can't get help here.  Use google.
    that's the downfall of jailbreaking your phone.

  • Itunes u not working at all

    Itunes u not working at all, i was watching a video it stopped and now it is frozen on the begining of the app, i have tryied to download it again and it opens in the same position with the library on the back but i cant move from there

    Hello there Rorox89,
    It sounds like your iTunes U app is not functioning correctly.
    I want to recommend first, closing all the running apps on the device.
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app's preview up to close it.
    From: iOS: Force an app to close
              http://support.apple.com/kb/ht5137
    Then restart your phone and try again.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • I got iphone 5S and i live in pakistan .. my itunes is not working in country when i open it , it shows two columns of podcast and itunes U what to do?

    i got iphone 5S and i live in pakistan .. my itunes is not working in country when i open it , it shows two columns of podcast and itunes U what to do?

    You won't be able to download music, films or TV programmes from iTunes until either they are available in Pakistan (which will need a sufficient number of content providers to grant Apple a license to sell their content there), or you move to a country where they are sold. Are there other music purchase downloads sites in Pakistan ? You can also copy your own music CDs via your computer's iTunes (so you could buy CDs and copy them) and sync them to your phone.

  • Does anyone have a problem where they try to download a movoie trailer the day it comes out and then it says iTunes is not working properly and shuts down iTunes?

    Does anyone else have a problem in iTunes where they download a movie trailer and then they get a message saying iTunes is not working properly and it shuts off iTunes?

    Hello Suzanne,
    Thank you for providing the details of iTunes unexpectedly quitting.  You have taken some really good troubleshooting steps already.  I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Is itunes movie downloads working? keep getting error 50 but have an internet connection

    is itunes movie downloads working? keep getting error 50 but have an internet connection and able to see items in the store

    Hello.
    Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
    Information about error -50 and downloading videos
    http://support.apple.com/kb/TS1583
    If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273.

  • ITunes does not work after update

    After I update 10.5, my Itunes doe not work.

    What specifically does not work?  Any errors?
    If you want/need help, provide specifics of the issue.  We are not mind readers.

  • Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

    I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date,  now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • After doing a widows update itunes will not work at all

    after doing a widows update itunes will not work at all

    hiya!
    I get the itunes has encounterd a problem and needs to close, sorry for the inconvenience error, no specific error number. I do not have QT installed,
    not having QT installed is what will be causing your itunes error message at the moment. let's try a careful standalone QT 7.1 install.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • TS1292 My iTunes  will not work at all I've had 7 different people try it and its still not working

    My iTunes  will not work at all I've had 7 different people try it and its still not working

    Cconnect it to your computer with the latest version of iTunes installed.

Maybe you are looking for

  • Problem when pushing IDOC from SAP to XI

    Hi,     I am trying to push an IDOC from SAP R/3 system to XI. When I processed the IDOC using test tool(WE19), it's showing message that IDOC sent succesfully to R/3 or External system. But in SM58 Transaction it gave error message that in Trabsacti

  • Call B1 object atom does not save updates

    Hi all, I am using the 'call B1 object' atom in my flow since I cannot wait for the final atom to process my update in SBO. Using this atom, updates are not saved in my 'receiver' company. if I look in SBO of the receiver company in the object (items

  • (266758030) Can WebLogic Workshop Web Services be deployed on a different Application Server?

    (266758030) Q(asked by Lalit Sudan): Can WebLogic Workshop Web Services be deployed on a different Application Server? A(by Adam Fitzgerald): .jws files are not yet an accepted standard so you can expect that the WebLogic Workshop Web Services cannot

  • Bug: _global vars between domains

    Hey I submitted a bug report on _global variables, and i just wanted to hear your opinions. Scenario 1 1. MovieA loads MovieB from SAME domain 2 Both MovieA and MovieB contain a _global variable Comclusion/Result: Both MovieA and Movie B adapts the _

  • Downloading a CD with 30 mins left to complete I left it for 4 hours

    Trying to fix it, I first charged the iPod thinking it might be low - no change. Next I tried checking for updates, then new software, restore & update. Result was The iPod- "iPod" could not be restored, an unknown error occurred (1604) I changed the