ITunes movie purchase downloading twice

Hello all;
I just purchased a movie on iTunes. The first time I clicked BUY, the system told me that it could not read my Apple account and to try a few minutes later. So I tried a little later but I clicked the BUY button again!
Is this why the movie is downloading twice? One HD version and one standard version?
Does this mean I will be charged twice? If so, will I get a refund?
Thanks for any help or advice you can offer.

I do not believe that Real Player Plus can burn any videos purchased from the iTunes Store to video DVD. RP Plus can burn non-protected videos from iTunes, but not the copy-protected files from the iTunes Store. If you have yourself successfully burned videos from the iTunes Store to a vide DVD (one that plays in a standard DVD player) with Real Player Plus, I'm sure many of us would be interested in such confirmation, as it would indicate that Real has hacked Apple's DRM in some way.

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