ITunes movie won't transfer to my iPhone4, how do I fix this??
I bought a movie through iTunes and want to put it on my iPhone. I keep getting the message, "1 item could not be synced. See iTunes for more information" when I drag & drop it over on my iPhone icon. Any idea what's going on? It's an HD version, I don't know if that makes a difference or not. Help!
This article: http://support.apple.com/kb/ht3209 says, in part:
"When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.
Note: Some previously purchased movies may not be available in iTunes in the Cloud. At the time of purchase, these titles will continue to download both HD and SD version to your Mac or PC. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store."
So it sounds like you can download the SD version as a past purchase, if this is permitted by the studio (not all movies are allowed to be redownloaded). Check the link above for how to do this.
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