ITunes Movies - Hard Drive Crash Help Please

My hard drive crashed which had lots of precious movies of Michael Brecker playing live. Michael Brecker died last weekend and I don't want to loose the videos.
The movies are on my iPod. I'm afraid that when I sync iTunes to my new hard drive which contains a brand new install of XP-Pro and iTunes that it will dump the movies. I have researched online and found solutions for my music and photos, but none for my movies. iCloner and CopyPod allowed me to upload my songs and photos, but I don't see any options for movies.
Device: 80gb iPod
Thanks,
JazzMessenger!

i dont have an answer for your movies, but i was wondering if you could help me as my hardrive crashed also. I have a little 1gb nano. well, actually, we have two using the same music library. how do i get my music from my ipod to my new computer?
thanks

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My hard drive crashed. Please help!!!

My hard drive crashed on my PC. I Lost everything. Unfortunately i never got round to backing up my i Tunes music folder. I still have all my music on my i Pod. when i reinstall i Tunes on my new computer will i be able to plug in my i pod and transfer all my music back accross to new computer? or will the computer automatically update my i pod and effectively blank it? Please help!!!
I Have a 4 g ipod and using windows xp on PC
Windows XP

Just a little additional information to supplement the good advice you have received from Mitch.
You may already be using the iPod in manual update mode in which case you can ignore the rest of this post. In manual mode, your iPod is safe from being accidentally erased. However, if your iPod is set for automatic update, when you connect you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, click *No*. Your iPod should appear in the iTunes source list. Change the update setting in Preferences>iPod to "manually manage songs and playlists" Managing Your Songs Manually
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer hold down the Shift + Ctrl keys (on a Mac hold down the Option and Command (⌥ and ⌘) keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box.
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.

How to restore itunes after hard drive crash

How do you restore your itunes library after my PC hard drive crashed?

Hi Toboggan,
If you are looking to restore your iTunes data from a backup, you may find the following article useful (while it is focused on moving between computers, many of the steps should also apply to your situation):
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
- Brenden

Hard Drive Crashed - Help with restoring settings.

My hard drive crashed a few days ago and after a couple hours on the phone with Apple, it was determined that I had to re-format it and start again. I'm using a third party software package to pull my files off of the corrupted drive and when I'm done, I'll be ready to run the install disks.
I have an older iMac that I migrated most of my data and programs from last December and I was planning on using that computer to bring over most of my settings, etc...
Right now, I'm thinking that there a few settings I'll need to bring over from the corrupted iMac becasue there were major changes from last year (iTunes, iPhoto, Mail, and the Keychain).
What files would I need to search for to update the applications mentioned above (besides the actual itunes songs/videos and iphoto picture)?
Also, is there anything else I'm missing?
It's been a really streeful few days...
Thanks

Our white Intel iMac also froze and won't re-start; even in Safe Mode. Safe Mode accepts pass word; but the restart still alternates between blue and white screen with inoperative title bar and spinning B/W asterisk. The hard drive can be seen on other Intel iMac via Target Mode; but before I do clean install of O/S 10.4.4 and upgrade to 10.4.10 I want to ensure I don't lose preferences, settings etc.
I also don't know what caused the freeze; when I imported the entire HD to an AL iMac; the AL began to display the same problem. Does not Apple software solve this; must I go to third party software?
Apple tech support seems swamped with Leopard and iPhone callers; help here is appreciated.
Mike

Hard drive crash HELP

Hard drive crashed - had to reinstall iTunes. Is it possible to download songs from a 20 GB iPod back to the hard drive as a new library or when I plug in will songs on iPod be lost? Rich Sorry no back up.
Dell Windows XP

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

Use of a NAS Drive, iTunes, Movies and Apple TV - Help please

I have an IMAC and i have a number of movies stored there within Itunes.
My Mac is operated in a Wireless Environment and when using Apple TV sometimes the IMAC cannot be located despite home sharing being on both devices and when it can be located and I watch a movie that is stored there sometimes the signal drops off which interrupts the movie.
The Apple TV is connected in a wired environment.
SOmeone has suggested that I should move my Itunes library music and movies to a NAS drive and connect that to my router which is hard wired,
Suggestions help and guidance welcomed

Update: I've found a work-around that lets me watch the movies, although it disables the iTunes Extras content (but it's not deleted).
While looking through the files for the Extras content, I noticed that for the two films I've had trouble with (X-Men Origins and Twilight), the Extras content was located in a separate folder from the actual mp4 movie files. For all my other movies that have the Extras content (and that were working), the content was in the folder with the movie. I tried moving the content into the movie folders, but that didn't help. Eventually, I removed the extras content from my iTunes library, without actually deleting it.
This caused the Apple TV to pick up the movies as if they were by themselves without the Extra features, and allows me to play them directly without going through the Extras menu. Something about the way that the Extras content was downloaded and associated with the movies seems to have gone wrong with those two movies, whereas for the others it worked correctly.
This is obviously not a long-term solution if you want to watch the Extra content, but at least this way the movie is streaming correctly on the ATV.
PS: for those two movies I mentioned above, the Extras content was listed separate from the movie itself in the iTunes library; whereas for the correctly functioning movies with Extras, the content was listed as another "track" under the movie.
Message was edited by: natec16

Hard Drive Crash! Please help

I was surfing the internet when my itunes froze up, and then safari froze up. So I just rebooted and I got the flashing folder icon with the ? in the middle of it. I popped in the install CD and help down "c". I went to disk utility where the hard drive would not show up on the left. I even went to try to reinstall MAC OSX and the hard drive would not show up. Finally I ran the hardware test and came up with this error: 4MOT/1/40000002:Left_Upper - Front
I researched this and found that it is the fan not operating correctly. I dont know how this could involve the harddrive. But shouldnt I get a hard drive error on the hardware test if indeed the harddrive crashed? The harddrive also makes a popping sound every now and then.
What is teh best way to go about getting my files? or am I doomed?
About installing a new hard drive, what is a brand? and is it hard to replace?

If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

HT1338 I was backing up my MacBook with Time Machine on my new (correctly formatted) external hard drive. It was going fine when my 2 yo knocked the hard drive. Now TM said "failed" and the Mac refuses to recognize the external hard drive. Help please?

I was backing up my MacBook with Time Machine and using my new (correctly formatted) external hard drive. All was going well when my 2 yo knocked the disk leading to a "failure" by time machine (Latest Backup: Failed). Now the MacBook will not even recognize the hard drive. I have rebooted, tried all I can think of, but no acknowledgement of the drive. The drive itself makes noise and vibrates as if working, but nothing from the Mac. Please help or $100 down the drain... Thank you.

You may have already done these resets in the "tried all I can think of " portion of your post.....if not then here they are.....
PRAM
support.apple.com/kb/HT1379
SMC
support.apple.com/kb/HT3964
.....hopefully that is all that is required.....

Apple Macbook Pro Hard Drive Repair Help Please

Cause of the mistake, i was being dumb and wanted to use my backup timemachine drive for an external drive, so I dragged the timemachine folder out of it and tried to empty the trash can, half way through I realized that it was trying to wipe my whole back up of my computer which would have been forever. So I panic, force shut off the computer, disconnect the drive and restarted the computer. My drive says 200 gb free when I know there is 400 left. So obviously the trash files are still around in my hard drive.
Did a disk verify and there is something wrong and the computer wants me to reboot and use repair upon rebooting the mac. I haven't done this in a while so I'm not sure if it's expecting me to have a backup from time machine.... the one i just fatally "deleted" or if it gets rid of the trashed files. Can someone help me please before I lose A LOT of work.
Update : And let's say I did need a back up, then if I just backed it up right now, with the missing but still taking up space files, would I still get those files in the back up or no?

As I understand it, you can't fix a failing SMART status. Believe me I tried on my iBook! I was originally under the impression that DiskWarrior and Tech Tool Pro could fix anything, but I now understand that they and Disk Utility can only repair the directory. As it was explained to me, SMART was set up to give warning of hard drive failure so that you could rescue your data before the hard drive dies altogether. You can disable it I think, but that's like putting black tape over the warning light in your car that lights up if you are running out of oil--possible to do, but not a good idea.
So if your SMART status is failing, then the only cure is to replace the hard drive. The hard drive can work for a while, but it's on its way out.
Here's a little background information on SMART status:
http://www.computerhope.com/issues/ch000184.htm
And I hope this was just a rhetorical question!

Can't access hard drive. Help please!

I have a MacBook Pro that used Lion. The computer's software crashed and wouldn't start up, so I took it to my local Apple repair store to get it fixed. They said they could pull all my files and data from my computer, since the hard drive was fine, and that they would reinstall it on my hard drive when they reset my computer. When I got my computer back and when through the initial set up and start up steps, I selected the option to retrieve data from a disk on my computer. My computer spent seven hours just searching for the disk, so I finally decided to ignore the data that's supposedly located somewhere on my computer, and just set the machine up again.
I set up my computer and realized that the Apple repair store reset or reinstalled Snow Leopard instead of Lion. I'm not sure how much a difference the OS makes, but now Migration Assistant can't find the other disk in my hard drive that has all my old data on it.
I'm in a country that doesn't have actual Apple stores or Apple support systems in place, so it'd be great if someone could help me! This post isn't very clear because I couldn't quite tell what the repair people did, so feel free to ask questions to elucidate some of my more confusing or inaccurate statements.

Reinstall Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
If the above isn't possible because the Recovery HD is no longer there, then you can go to the App Store and re-download Lion (if you purchased it on the App Store.) You will first need to update Snow Leopard to 10.6.8 by installing Mac OS X 10.6.8 Update Combo v1.1.
I suspect your files are simply on the drive, not on another drive unless they repartitioned the drive and put your files on the new partition. But if they just put your files back on the hard drive there is no need to use Migration Assistant.

I need to change the hard drive, some help please ?

My sister's G3 iBook hard drive seems to have died. She want me to replace it for her. My question, where can I get a replacement ? I know drives come in different capacities, 10, 20, 250Gigs's etc. But are all notebook drives the same physical size ? So can I buy any make to fit in the iBook, or do I have to get one from Apple ? I'm not 'IT', but work in medical physics, so getting my hands 'dirty' is not the problem.

Well, John, I have all sorts of links for places to buy hard drives here in the U.S., but I'm not sure they would be of any help to you. You need a "Super Slim" (9.5 mm high) 2.5 inch notebook drive. You don't have to buy it from Apple. You will need to format it with the original system CD's.
Here are a couple links, so you can print out the lists and shop locally:
Other World Computing
Newegg
Online instructions:
http://www.pbfixit.com/Guide/50.12.0.html
http://www.powerbooktech.com/knowledge,name-Hard-Drive,type-6.htm
Good luck.

Dead Hard Drive? Help Please!

A friend came to me with a PowerBook G4 12" saying that he was working on it under 10.2, when suddenly "white text" filled the screen. After shutting the computer down and attempting to restart, the computer seemed dead in the water. I have tried the following things to see if I could fix the box:
1.) Used a Mac OSX boot Cd to check installation
2.) Used DiskWarrior to check the directory
The issue is that DiskWarrior and the Mac OSX cd cannot even find a drive to install the software on. The only thing that I have seen on the laptop is a home folder entitled "root". Please let me know if you have any ideas on how to fix this. Hard drive may be dead...
PowerBook G4 12" Mac OS X (10.2.x)

Welcome to Apple Discussions, ScottyP39.
Your guess is probably correct - it does sound ominously like the hard drive is dead.
However, it may still be worth trying to use FireWire Target Disk Mode to see if the drive can be seen from another FW-equipped Mac. Alternatively, if there is a bootable cloned-backup on an external FW drive, then try using that to restart the PowerBook.
15 1.25G/12 1G PBs, Mac minis, iBooks G3/G4, Mac OS X (10.4.3) Cube, TAMs, iPods 2G/4G, iPs, AEBS, AX

I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Help please!!

I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?

You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion

Move icon causes crash - help please

Hi Folks-
New ipad, new problem - first issue in ages that didn't fix with a simple reboot.
If I tap and hold ANY icon and move it to another place on the ipad, when I hit the home button to turn off the "jiggles" it crashes my ipad.
It's an ipad 4 - all up to date and I've tried the shut down with power button and also the restart with power + home button until the apple logo appears to try to sort this out.
Any thoughts would be great.
Thanks
Tom

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..

Restore Itunes Library - Hard Drive Crash - from Ipod

I have a very large library of music - Many CD's - I have been able to restore my purchases from Apple store - My Ipod has 80 to 90% of my music on it - I do not wish to have to reload around 100 CDs of music - Is there a way to get the music that is on my Ipod back into my Itunes library without having to reload all my CD - Please I do not want to have to do this from scratch

there are many third party apps that will do this.
If you are willing to pay a few bucks, Music Rescue is one of the best imo as far as features go: http://www.kennettnet.co.uk/products/musicrescue/
there are some free solutions out there as well.

ITunes Movies - Hard Drive Crash Help Please

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