ITunes Movies/TV Shows won't download

The other day I tired to rent a movie from the iTunes store and the download is stuck at Zero kb. I tried the same thing with a TV show and got the same result. Movies and apps download with no problems at all. I've tried resetting my Internet, updating itunes, reinstalling itunes, etc and nothing has worked. Please, any help will be greatly appreciated. Thanks

Same issue here...and not just on the Apple TV but on iPad 2 as well. It does seem specific to certain shows. In my case NCIS Season 1 Episode 19. Dead Man Talking, and episode 21. Split Decision. Episode 20 and other episodes. work fine but episode 17. glitches at 15:03.
Tests (built in and 3rd party) indicate home network is running fine and I've not hit any caps. Other shows do download as well.

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How do I watch my iTunes movies, tv shows on my mac without having to download them all to my HD? I really want my Mac to function like my Apple TV since I have just moved and don't have my TV for another few weeks. Help please?

How do I watch my iTunes movies, tv shows on my mac without having to download them all to my HD? I really want my Mac to function like my Apple TV since I have just moved and don't have my TV for another few weeks. Since I purchased my three Apple TV. I have had no need to download any of my movies to my Mac. Which has been great. However, I remember that I used to now have to do this... or did I? I am just frustrated because I want to stream all this stuff vice haveing to waiting for it all to download fill up my Mac's HD and then just delete. Someone help please?

Play the movie in iTunes to stream it.
Click the cloud icon to download it.

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

HT201272 I have just downloaded an app to my computer through itunes. It shows up as downloaded to my ipad, which I don't have. I want it on my computer. I follow all the instructions and always come to a deadend. Help! Thanks!

I have just downloaded an app to my computer through itunes. It shows up as downloaded to my ipad, which I don't have. I want it on my computer. I follow all the instructions and always come to a deadend. Help! Thanks!

Welcome to the Apple Community.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
Why do you want it on your computer, apps won't run on a computer.

I rented an iTunes movie, but it won't play on my MacBook

I rented an iTunes movie, but it won't play on my MacBook. All software is updated and current.

Hi I had this problem and tried all the usual deauthorize and the mini player fixes but they did not work for me. What worked in the end was I reset the play count on the movie (right click on the movie under the rented section of your library). I have no idea why this worked but it did.

Saving iTunes Movies/TV Shows to an external hard drive

I need to free up space on my dell laptop so I would like to move my iTunes movies/tv shows to an external hard drive while keeping my music on my internal hard drive. So I would like to have two different libraries, one for music on my internal and one for movies/tv shows on my external. What is the simplest way to do this without wiping out my movie collection?

You can create multiple libraries with a shift-start of itunes.
http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html
Press AND HOLD the shift key while starting itunes, and create a new library on your exHD.
Name it something like Movies - don't take the default itunes1 name which will not make sense later.
The new library will be blank. Before you do anything, change the itunes preferences > Advanced tab.
The "Copy to itunes Media Folder" and options needs to be turned ON.
You need to change the itunes media folder location to your exHD.
Now, go to your internal HD to the Movies folder using Win Explorer. Drag that Movie folder and drop it onto iTunes (the source list over on the left, onto the word LIBRARY).
Another way to do it is itunes menu > File > Add folder to library
Repeat for the TV shows folder.
This will copy the files to your exHD, since you already changed the preference to "Copy to itunes Media Folder"
Make sure you can play a few seconds of several movies/TV show to satisfy yourself that it all went well.
Double-check the file locations in iTunes by doing a right-click > show in Windows Explorer.
They should be on your exHD.
The files will still be on your internal drive. You can either delete them using itunes or Win Explorer.
If you use Win Explorer, you'll get ! file not found marks in your original music library.
Things to remember about using multiple libraries:
1) iTunes always uses the last library it opened. You have to remember to shift-start between libraries.
2) Every time you do a shift-start, double-check the iTunes preferences advanced to make sure the "itunes media location" and "copy to itunes" is set how you want.
3) It is easy to forget which library you last had opened, so train yourself to always use a shift-start.

Downloaded movie on ipad2, won't download on mac

I downloaded a movie on my iPad2. The extras and gag reel are apparently only available on my MacBook Pro. (had a pop up message stating that this was so). I opened up iTunes and the movie won't download unless I purchase it again. Any help would be greatly appreciated. Thank you.

Does the Store > Check For Available Downloads menu option download the extras on your computer's iTunes ? Or does the film show via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ?

Image capture from itunes movie/ tv show purchases and rentals ?

I'd like to get screen grabs (preferably high quality images) from itunes movies for personal use. Is there any way to do this with Lion ? I have tried Snapz Pro already and just get the chequered grey and white image.
My macbook pro does not have a disk drive so this is purely for stuff from itunes which I believe cannot be played through VLC or quicktime etc. Any help would be much appreciated !

was wondering if I would be able to download movies and tv shows straight from the itunes store to the ipad,
Yes, you can purchase and download directly from the iPad. Use the iTunes app. The iTunes Store interface on the iPad only displays a limited selection of the available content, so for many items you may need to use the Search.
As to Netflix, they have an app for the iPad:
http://itunes.apple.com/us/artist/netflix-inc/id363590054
as does ABC:
http://itunes.apple.com/us/artist/netflix-inc/id363590054
I don't know about other sources for TV shows, though there may well be. I know of no other sources for feature films at this time.
Regards.

Episodes available in itunes but season pass won't download

I have season passes to several tv shows and I received emails telling me that new episodes were available to download, yet when I go to iTunes and click on "check for available downloads" it says all purchases have already been downloaded and won't download the new episodes. I know they're avaiable through iTunes individually and also because of the aforementioned email. I've already updated my software to the latest version of iTunes. What's the issue?

Contact the iTunes Store customer support department through the form at the bottom of their Download FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
Good luck.

I have purchased a movie but it won't download to the computer.

i have purchased many movies through itunes without any problem. i just bought a new one and it won't download. have tried rebooting several times. any help would be appreciated.

strange thing is the itunes extras downloaded just fine. its the movie that won't

ITunes movies not showing up on Apple TV

I'm having some trouble with my movies not showing up on Apple TV.
The movies I am missing are not purchased from iTunes but I have converted them using Handbrake. I've double checked the format and they seem to be what's required from what I've read in other threads.
I've also made sure they are in the "movies" category and not "home movies."
I'm not the most computer savy person... most of what I know is just from reading threads. Can someone help?
Here is the format of a movie that's not showing up:
H.264, 720 x 304, Millions
AAC, Stereo (L R), 48.00 kHz
Movie FPS: 23.98
Playing FPS: 23.98
Data Size: 1.24 GB
Data Rate: 938.58 kbits/sec
Normal Size: 720 x 304 pixels
Current Size: 720 x 304 pixles

RogerOut makes some good points and this feels to me like a ham fisted attempt by Apple to take control of my media in a way that I don't want. The stuff it is choosing to call "home movie" is 100% legit movies, but not ones I bought through the itunes store. So I load a movie and then it mysteriously does not show up in my Apple TV because it has defaulted to "home movie".
What I still fail to understand is what the heck is the purpose of this apart from annoying users who's stuff now does not appear on ATV without explanation or warning. So glad to have this forum to help me, but why should I have to do this to figure out how to overcome a stupid thing that Itunes is doing to my movie (it is a movie!)?
As I say though, what possible benefit is it for a users media to be labelled in this way and anyway, why does calling it a home movie make it unreadable in ATV?

I pre-ordered a album off iTunes and now it won't download

I preordered a album and now it won't download it says it's purchased but won't download?

Hello there, Courtney.
Preorders can sometimes be tricky. The following Knowledge Base article goes over one way of getting to your purchased content:
iTunes Store: About Pre-orders
http://support.apple.com/kb/ht5714
Particularly:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
That "Alternatively" step usually does the trick for most folks, but if your issue persists, you can try the steps in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apple TV 3rd Gen - iTunes Movies Not Showing Up???

I have Apple TV 3rd Gen (latest) but for some reason my previously purchased itunes movies are not showing up anywhere on the system. The content was purchased on my previous Apple TV 1 and stored in a connected itunes library via my iMac. The TV shows are all there and eveything else seems to be working find. Home sharing is ON. Does anyone know why?

Changing the store setting in itunes store helped me get the store back

My i tunes on my i pad2 has frozen. I can get the various displays, ie 'film', music etc, but the page is blank. ony my main computor it tells me to download itunes 11, but it won't download at all-what am I doing wrong, why has my tablet i tunes seized?

My itunes on my i pad 2 has blanked on me. I can get the various screens, but they are empty. My i tunes on my main computor works okay, but when i plug my i pad in to it, the display tells me to download i tunes 11-i have tried but it won't download?

oaklands57 wrote:
My itunes on my i pad 2 has blanked on me.
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
oaklands57 wrote:
...My i tunes on my main computor works okay, but when i plug my i pad in to it, the display tells me to download i tunes 11-i have tried but it won't download?
You are being asked to Install iTunes 11 on your Computer.
iTunes free download from www.itunes.com/download
You need that if you have iOS 7 on your Device.
What type of Computer do you have and what is its Operating System

Paying for iTunes Movies I was unable to download completly

The movie from the iTunes Store that I tried to download To my iPad didn't completely download. I was unable to watch it. Why am I still being charged for it?

If your country permits re-downloading delete the movie and re-download it.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

ITunes Movies/TV Shows won't download

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