Itunes music card redeem balance

I bought an itunes music card, and purchased 1 album, but i still had $30 credit. When i try to use the remaining balance, it says that the card has already been redeemed. How do i access the remaining credit?

The card itself has to be redeemed only once.
The correct (remaining) iTMS balance should show up right to your iTMS User ID in iTunes when selecting iTMS.
Under certain conditions there may be displayed an erratic balance - in this case #1 log out from your iTMS account #2 Quit iTunes #3 Relaunch iTunes #4 Log into your iTMS account.

Similar Messages

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    These are user-to-user forums. If the page that you posted from doesn't help then you can try contacting iTunes Support via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
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    PowerMac G5   Mac OS X (10.4)  
    PowerMac G5   Mac OS X (10.4)  

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