Itunes music download issue - how to fix?

I purchased an album from itunes, but the songs don't play all the way through.  The length of the songs downloaded appear to be right, they just don't play all the way through.  Now what?  I'd like try downloading the album again, but I don't want to be charged a second time for the same purchase.

If you live in a Region that allows re-downloading Music... Delete the Song(s) and re-download...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us

Similar Messages

  • TS1368 ITunes Music download issues

    Album covers for downloaded songs disappeared. Any idea how I can get them back?
    Also several songs downloaded incomplete and resyncing didn't fix the problem, how do I get the full download without re-purcashing?

    Girls2 wrote:
    Also several songs downloaded incomplete and resyncing didn't fix the problem, how do I get the full download without re-purcashing?
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • ITunes Music Download Issues - Purchased Music Not Displaying in iTunes

    I am having trouble with iTunes. This is what the problem is:
    1) Purchased music / TV from iTunes.
    2) Paused downloads.
    3) Closed iTunes.
    4) Later re-opened iTunes
    5) Went to Store > Downloads
    When I do this, the media which I have purchased, but not yet downloaded is not listed. At the bottom of this screen, it reads "62 iTunes Downloads Available." When I click on the download button, or go to Store > Check for Available Downloads, I receive the error "Unable to check for available downloads: the iTunes store is temporarily unavailable."
    This has been happening yesterday and today. On two seperate networks. And this is also happening for my wife, who receives the same error on her iMac.
    The odd thing is that I CAN purchase new music. If I purchase an album right now, the purchase goes through and the download begins. This indicates that I AM connected to iTunes. However, if I pause the downloads, close iTunes, and try to resume the downloads later (or download items that have been purchased, but not downloaded), than iTunes is unable to make the connection to the store.
    My internet connection is working just fine. And as I said, I am able to connect in certain circumstances, but not others. Any suggestions? This seems to be a software flaw.

    I am having a similar problem. I purchased an iTunes Essential package but only half of the songs downloaded. I have the 34 iTunes songs are available for download in the download file but nothing happens when I click on the button, no error message, no nothing.
    I have been in touch with Apple and have gotten their perfunctory responses all of which indicate that I have the problem not them. I asked for a refund for the songs purchased and billed but not received, but no response to that age old customer service solution.
    The last fix from them was to backup my iTunes files uninstall iTunes and then reinstall it. If that doesn't work they offered to provide me with a phone number for a customer service call that I might have to pay for!! I have decided not to uninstall and reinstall the software. I'm madder than **** and I will continue to send them problem message after problem message for as long as it takes to get them to refund my money.

  • TS1717 iTunes Music Download issues

    I have an iPhone 4s. Frequently when downloading songs from iTunes on my phone it freezes, starts over and then gives me an error message. I have been trying for over a week to download one song now. This is frustrating. And no I do not want to download it at home and convert it to my phone later. The convience of having iTunes on my phone is to get the music I want when I want it.

    I am having a similar problem. I purchased an iTunes Essential package but only half of the songs downloaded. I have the 34 iTunes songs are available for download in the download file but nothing happens when I click on the button, no error message, no nothing.
    I have been in touch with Apple and have gotten their perfunctory responses all of which indicate that I have the problem not them. I asked for a refund for the songs purchased and billed but not received, but no response to that age old customer service solution.
    The last fix from them was to backup my iTunes files uninstall iTunes and then reinstall it. If that doesn't work they offered to provide me with a phone number for a customer service call that I might have to pay for!! I have decided not to uninstall and reinstall the software. I'm madder than **** and I will continue to send them problem message after problem message for as long as it takes to get them to refund my money.

  • After installing itunes update I cannot open my itunes  music files.  How can I fix this problem?

    I installed the latest Itunes update and after installing I cannot open my ITunes music files.  How do I fix this problem. 

    Hey Joey BOD,
    It sounds like you can't open your Music app on your iPhone after the update? First, try force closing the Music app if it is open in multitasking, which you can find out how to do here:
    iOS: Force an app to close
    http://support.apple.com/kb/HT5137
    And if that doesn't work, I would reset the device:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    And if that doesn't resolve the issue then I would backup the device to iTunes and restore it. Just be cautious and back up first, since restoring deletes all content and settings:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Have a great day,
    Delgadoh

  • I've tried clicking on "unplayed" episodes of podcasts and iTunes never shows me the newest or the ones I've recently downloaded. How to fix this?

    I've tried clicking on "unplayed" episodes of podcasts and iTunes never shows me the newest or the ones I've recently downloaded. How to fix this?

    Hello yung ron,
    It may be that your iPhone's set to sync automatically, which can potentially remove any music that's been added to the device. It may help to set the device to 'manual mode,' so that you have complete and total control over what content is on the device.
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    Cheers,
    Allen

  • How do I delete an itunes music download?

    How do I delete an itunes music download?

    Bring up your song list, find the song you want to delete.  Swipe the song right to left, tap delete box.
    songs with a cloud icon next to them are not actually on your phone.

  • I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

    Did you already try these suggestions?
    Check USB connections
    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    copied from Resolve specific iTunes update and restore errors

  • Itunes music download statistics

    Working on a project.
    How can I get the itunes music download statistics by year and genre, etc?

    iTunes is using your feed at
    http://idisk.me.com/keith_bowden/Public/AuralPleasures.xml
    The other feed contains the redirect tag and if it's more than about two weeks since you placed it there you can remove this feed as no longer necessary (the extra delay is for the benefit of subscribers, to redirect their own iTunes applications).
    iTunes does not provide any sort of statistics. Whether it's possible to get the statistics from your server depends on whether it can offer the required facilities. This Apple Tech note briefly explains a method of doing this, and I'm afraid that as it's outside my experience I can't comment further on it.
    Feedburner may be able to provide statistics, though you would need to confirm this with them before proceeding. You would need to submit your feed to them; they would then make their own version of it (adding quite a lot of muck in the process, most of which shouldn't be a problem as iTunes will ignore it). You would then need to go through the redirect process again to redirect iTunes to the Feedburner feed.
    You should be aware that in doing this you lose control of your feed, and it's entirely possibly that should you ever want to redirect iTunes away from the Feedburner version you won't be able to.

  • I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

    I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.

    You sync music the same way as on the Classic. What you sync to an iPod does not effect the iTunes library on your computer.
    iTunes 11 for Windows: Syncing overview
    or
    iTunes 11 for Mac: Syncing overview

  • In VIEWING (to print) my iTunes music (in finder), how can i view subfolders without clicking on the  triangle of each main folder?

    In VIEWING (to print) my iTunes music (in finder), how can i view subfolders without clicking on the  triangle of each main folder?
    I am trying to print a list of all my music. For example, main folder is BEATLES.  Subfolders are Magical Mystery Tour, Yellow Submarine, Abbey Road, etc...
    and I want to view and print all the subfolders. This is a recovery project after my hard drive failed. I know this is truly a "finder" question and will double post there.
    Thanks.
    Amy

    amy lynn wrote:
    way too much ink.
    Don't know what this means but okay.

  • Can't open iTunes. Any suggestions on how to fix?  The statement comes up: The file "iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Any suggestions how to fix?

    The statement comes up: The file "iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Any suggestions how to fix?

    Update your iTunes version.

  • What is the iTunes music download format?

    I want to download songs as lossless files and burn a CD.  What is the iTunes music download format?

    For songs, it's 256Kbps AAC; Apple doesn't sell music as Apple Lossless. For podcast episodes, it's whatever the creator chose.
    (99083)

  • TS1424 I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?

    I keep getting error -1202 when trying to connect to itunes store, any idea how to fix this?
    Thanks

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Can't play itunes music downloaded from old account

    I  have a bunch of iTunes music downloads I purchased on an old account using an old email many years ago. I no longer have the password and have looked but have not found a way to close out the old account and authorize the music downloads to my current account.
    When I tried to retrieve info on the old account it asked me for my birthday. I chose the correct date but the response was the date was INCORRECT!!
    Beyond frustrating!!

    See this article.
    iPod does not play content purchased from the iTMS.
    "Only to find to my surprise that the DRM'd AAC (m4a) files that I was sent in replacement of MP3"
    In replacement? Not sure what you mean by that.

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