Itunes music jumping

I have used itunes for years and never had issues with playing the music through my laptop, but recently any music that i have downloaded or videos they jump constantly and videos freeze and have no sound on them ?
Is this an itunes error ?
They have always been fine in the past have looked in to all the help options but nothing covers these issues ?
Has anyone else come across this ?
Anything that I have imported from cd play no problem at all, which means it must be something to do with itunes.

hello, can you open the windows task manager (ctrl+shift+esc), go to the processes tab and check if firefox is particularly heavy on cpu resources?
[[Firefox uses too many CPU resources - How to fix]]

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