Itunes music purchase re-download

My music library got erased and trying to re-download a music album i bought previously. Only one song from the album appears in my itunes "Purchased" list.
Any way to get the whole album to appear in my purchased list or re-download?
Thanks!

Welcome to Apple Support Communities
Check that your songs are hidden, and if so, unhide them > http://support.apple.com/kb/ht4919 You will be able to download them after unhiding them.
If it doesn't work, contact with iTunes support > http://www.apple.com/support/itunes/contact

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HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

Problem in using 2 IDs for iTunes music purchase downloads and using iTunes Match for 1 ID

Dear support managers,
We are using 1 macbook pro and 2 apple ID for purchasing iTunes music together (Me and my wife).
Actually, I have bought 1 year service of iTunes match on my apple ID and have been using well the service after download the purchased musics under the apple ID I am using.
But once my wife associated the macbook pro with her apple ID to download the musics she purchased,
I have not been able to use the iTunes Match service I have subscribed already.
The message said
"This computer is already associated with an Apple ID. You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 90 days"
I can neither purchase another computer for solving this situation nor want to purchase another iTunes Match service on my wife's apple ID.
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Hi,
You can only use one Apple ID with iTunes match. Purchasing another match subscription using wife's Apple ID is not a solution. I can only suggest that you use your ID for match and all iTunes music purchases.
Jim

HT201272 Getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can

Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT4623 I have an iPhone 4. I recently updated it. It loading all my iTunes music purchases but not the music I had on my computer and had on my phone. Gone. I have tried re-sycing. Tried all I know to do. It says "it cannot locate my music" do I want to s

I have an iPhone 4. I recently updated. It loaded all my iTunes music purchases but not the music I had on my computer. This music was on my iPhone before I updated. I have tried re-sycing but not getting anywhere. Says it cannot locate my music files but I see it on my lap top but cannot play it or get it on my iPhone. Can anyone walk me through this?

C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again.

I am trying to copy my itunes music library and download it into my adroid phone. How do I get my library into a file that I can dump into my H disk?

i am trying to copy my itunes music library and download it into my adroid phone. How do I get my library into a file that I can dump into my H disk?

Right-click any song in iTunes, show it in the Windows Explorer, navigate up to the iTunes Music folder, and drag it there.
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Cannot download itune music purchases - email account before adding new account email now cannot get without paying again-- what to do???

Fdsfi deleted my email account that I had used to purchase music. I forgot to tell iTunes that I was changing emails so I lost all music that I had purchased. Now I cannot get without purchasing again. Is their anything I can do about this short of paying again ????
Fyellis000@

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

Problem about fee charged of iTunes music purchased.

When I buy a song (S1 for alias). Apple charged me for 2 transaction. First is about 1 dollar (21.99 THB for local currency).
Second is for the song price. I don't know where the first transaction is came from.
After this payment. I'm try to buy other song (S2).
Again, Apple charged me for the same price as above (21.99 THB for local currency) but not for the song. Itune shows me the message "Security code invalid". and I cannont purchase that song (which is that song not download to my computer).
Note:
1. Before buying (S1) I bought other song (S3) and it's just going well. (Charged me only for the song price and I buy it on my mac)
2. The first song (S1), I buy it on my iPhone and the other one (S2) on my PC.
3. My payment method is visa

Thanks for your information. However, my card is a visa debit card which is accepted by apple (In your placed link) and I use it for the first time in itunes. (I mean, makes my appleid to 'purchase' for the non-free content)
As I told you the sequential.
1. First, I can buy a song and it's just fine and apple charge me "only" for its price then (In my mac)
2. I can buy a song but apple charge me for small charge and the song price and then (In my iPhone)
3. I'm try to buy a song but Itunes show me the message "Security code invalid" and charge me for small charge and didn't get a song.(In my PC)
So.
1. Can buy and fine.
2. Can buy but strange charge. (Why the first one is not charged?)
3. Cannot buy but charged me - -" (Why its charged but not allow me to download then show some weird message to me?)
All of those step , I use the same card.
So, Is the small charged will return to me? (I think it will return, but for sure. Am I correct?)
Thank you
Note:
1. This is my first time in purchase iTune music.

ITunes Store Purchase not downloaded

I have purchased
Seven Steps to Heaven, Miles Davis:
Numéro de commande : M285056182
Date de réception : 08/10/06
I got an error message and the music was not downloaded.
Yet, Payment was taken from my credit card.
How can I get the music without paying again?
Claude Rondeau

Look under the iTunes Advanced menu for the "Check for purchases" command and run that. You may find the other tracks there to be downloaded. If not, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They'll probably then reset the download for those missing tracks.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums, in the User Tips Library and in the Apple Knowledge Base before you post a question.
Regards.

Iphone 4S iTunes music purchase not showing in iTunes on Mac

I purchased a song on my iPhone 4S using the same iTunes account that I use on my MacPro running Lion and the latest version of iTunes.
The purchased song shows up on my Mac iTunes under "purchased", but it does not show up in Music when I search for the song.
I did confirm that the song did download to my Mac from the iTunes store automatically. I am an iCloud subscriber and all of my devices have been synched with iCloud.
Why doesn't it show up in my regular music catalog on my Mac? Any suggestions to fix this are greatly appreciated.
Thanks.
Bud

Hello Pearljamluvr,
Thanks for using Apple Support Communities.
From your post I see that you have transferred your iTunes library to a new computer, and are wondering how to get that content imported into iTunes. To accomplish this, please see the information and the article outlined below.
Part 4 (optional): Add back new content
Copy the iTunes Media folder you created in Part 2 into the "Automatically Add to iTunes" folder inside the iTunes Media folder you copied in Part 3. iTunes will automatically import the content.
How to move your iTunes library to a new computer - Apple Support
Cheers,
Alex H.

Re-downloading music purchases not downloading the entire album.

This is something thats coming up on a few albums I purchaced from the music store. In iTMS it says an ambum has 27 tracks. When I bought it I got 27 tracks. But when I try to redownload it on my second laptop it only shows 14 tracks. Is anyone else having this issue?
It is specifically happening on the KMFDM Extra volumes 1-3 as well as a few others.The example above is on volume 1.

If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

Is paypal not available for itunes music purchases in Canada?

Prior to this most recent software update, I used Paypal for my music purchases through iTunes. Today I notice that Paypal is not a choice anymore. Am I missing something?

What can apparently happen is that for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
What you'll need to do is contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page (there is no category specifically for this issue, so I'd suggest just picking one under the Purchases - problem area) and explain the problem to them. If you've already contacted them via this form, wait a day or two and if you don't get a reply (and if you haven't even received the automated reply you may have a spam filter blocking Apple's messages), try again.
It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

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Itunes music purchase re-download

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