ITunes music storage capacity does not match

I am using iTunes in Windows 7. iTunes version is 11.4.0.18
In iTunes, the status bar in music, it says capacity is 36 GB.
When I go into my computer and check the iTunes music library from there, it says capacity is 126GB.
Why is there a discrepancy? How much space does the music really take up?

As far as I'm aware, the Status Bar in iTunes tells you the storage size of the music selected in the viewing window. It is not the "capacity" of anything.
Therefore, if your viewing window (in iTunes) is showing one Genre (for example) rather than the complete Library, then you will get two different readings. In the screenshot below, you can see the Status Bar in iTunes, and the Properties window of my Music folder in My Computer over the top of it:
The reason for the difference is that the Status Bar is showing only what is in one part of my Library, a part that I have selected. In this case, all songs on Compilation albums:
However, if I now check the Status Bar for everything in my music Library, there is still a difference:
The first thing to note here is that the Music folder that I'm checking has several sub-folders inside it. Not everything in those sub-folders is music.
What precisely is your concern?

Similar Messages

ITunes wifi sync - cover does not match with a song

I synced music on iPhone with iTunes on MacBook via wifi. After sync, on my phone, almost all the songs had mixed covers. The cover does not match with a song - please see enclosed picture. I removed all the songs and downloaded them again from iTunes. It helped but not for all the songs. I tried sync with a cable but it did not work. The covers on iTunes on MacBook seem to be okay. Help, please?

I am having similar problems after clicking yes when Software Update advised I needed OSX & iTunes update. I'm running Snow Leopard, and now I cannot open iTunes, run iTunes on my computer, siync my iPod, anything. I wish I had NEVER clicked yes...

Unable to activate 3Gs! iTunes says the sim does not match my account!

Trying to activate, have been on the phone to Apple and ATT all day. When I go through the activation process itunes says the sim in the phone does not match the sim on my account. ATT had me go to the local store and have the sim replaced but still did not solve the problem. Anyone else run into this?

I am having the same problem. Did yours come with the correct phone number in it? This is my situation:
The phone number it had was my sisters (Family Plan), and since I did not want to activate it and deactivate her number, I went to my nearest AT&T store to see if they could give me a new SIM card. When the lady tried to activate it with the everything straightened out she got this message in iTunes:
"The SIM Card in your iPhone does not match the SIM Card associated with your account. To activate your iPhone with this account, please use the SIM Card associated with your account. Please disconnect your iPhone, insert the SIM card provided with your iPhone, and try again. You may disconnect your iPhone now."
We tried activating with both SIM cards. She called Apple; and after waiting forever to talk to an Engineer, they told me to go home and Apple will call you. I have no phone because my 2G was deactivated when she went through the process of trying to figure this out. I have a 2G "ipod touch" and an inactivated 3G S. I have been waiting for a call for over 5 hours.
I posted this on the following forum topic:
http://discussions.apple.com/thread.jspa?threadID=2048009

Itunes music and playlist does not sync correctly into iPod touch?

Ipod touch does not reflect itunes library. Y ipod touch is reflecting music I do not have and is doubling playlist. Anybody know what is going on and how do I resolve this mess?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

IPad video storage usage does not match what iTunes displays

When viewing the storage usage for my iPad mini through iTunes, I noticed "Other" was at 19.45 GB. I thought this was a little strange since I am somewhat familiar with the type of data that is categorized under "Other". When I checked the storage usage through settings on the iPad itself I saw "Videos" was at 18.2 GB, however there are no Videos synced to my iPad. Also, when I check the "About" page in settings, again on my iPad, it shows there are 10 videos. Again, I have no actual Videos on my iPad. If I check the Videos app the only Videos that are displayed are the Videos that I have purchased, but they have not been downloaded to my iPad. ALL the videos within the Videos app have the cloud icon meaning they are available for download from iCloud.
I am wondering if "Other" is so large because the iPad is saving space to stream these videos, which I have done quite a few times. Most of the time I will stream the videos purchased through the iTunes Store, instead of downloading them, to help save space.
Here is a screenshot of my iPad's storage usage through iTunes. Notice there is no purple bar for videos, but "Other" is huge.
This is a screenshot of the storage usage directly from my iPad. However, there are currently no videos synced to my iPad. The only videos in the Video app are displayed with the iCloud icon.

I have noticed there is a difference between tapping the cloud icon and tapping the video itself. When I tap the video itself it begins to play, and seems to behave as if it is "streaming". Once the video is done or stopped playing the cloud icon remains. When I actually tap the cloud icon it begins to download, and once the download is complete the cloud icon disappears.
After I read your response I had an idea and turned off Wi-Fi on my iPad. I then opened the Videos app and suddenly all the videos disappeared EXCEPT for the videos I have recently watched. These videos also play just fine. When I turn Wi-Fi back on, all the purchased videos return, including the ones that didn't disappear, but they ALL have the cloud icon again.
Thank you for the information you provided! I have a better understanding of how these videos are stored now. If I am not mistaken, iTunes seems to think these are cached files, were the iPad sees them in a different way.
As for your suggestion with "Manually manage music and videos", there seems to be some strange behaviour going on. I have been manually managing the content I sync to my iPad for some time, but this option was not checked when I look at the "Summary" page in iTunes. I checked the box and clicked on sync. Once it was done, I went to choose the music I wanted to sync to my iPad. The moment I check the box for "Sync Music" I get the message shown below. I click on "Remove and Sync", then select music to sync to my iPad. Once that sync is done I go back to the "Summary" page and the "Manually manage music and videos" check box is not checked anymore. I am not understanding this option correctly, or is there something strange going on?

ITunes/Music Home sharing does not work on my iPad Air

No matter what I do I cannot use Music.app on my iPad Air to play music from my iTunes Library with Home-Sharing switched on. The Library name correctly appears in the Music.app source list after the loading symbol takes an age to complete. When it appears to have connected to the Library on my Mac, contents of my Library are shown in the app but I cannot play anything. If I select an albumn and press Play the Music.app merely cycles rapidly through all the track titles of the Album and then stops. Nothing plays. I've tried dozens of times to get this to work, even rebuilding my iTunes Library. Nothing seems to cure the problem. I can connect and play via Plex which is just plain daft seeing Apple designed all the software/hardware but they, themselves, cannot correctly code for this basic functionality.
Also, not all Album cover artwork is displayed correctly.
It seems many of the things I bought the iPad for are non-functional and the tablet is virtually useless. I can't beleive Apple would produce software and hardware which is specifically made to work harmoniously but obviously doesn't.
Any help, here, please?
I'm also having problems with Bluetooth connecting to my Mac Pro (2008)... Namly, it will not.

Understanding Home Sharing
http://support.apple.com/kb/ht3819
Setup Home Sharing on iPad
http://support.apple.com/kb/ht4557
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972

My itune ID does not match that of my apple the password also does not match

My itune password and ID does not match that of my apple ID what do I do

Hello Agnes w,
It sounds like you have two Apple ID’s and that is ok. Start with taking a look at the article below to go through and know how to use multiple Apple ID’s. You will need to make the decision to use one or the other if that is the case when it deals with your purchases. If you want to make the passwords the same, check out the second article to walk you through changing passwords on your Apple ID’s.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
Regards,
-Norm G.

HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

HT1535 The music I have in my i touch does not match or sync with music on my Mac. What is the best way for me to sync both devices without losing any music?

The muisc I have in my i-Touch does not match up with the music list in my Mac, therefore have issues syncing. Is there anyway to keep all those songs without losing some of it?

Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

TS1646 When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

ITunes Sign In - Credit Card Does not Match Address

Hello -
I'm new and logged onto itunes for the first time.
1) I wanted to redeem a gift card, but when I logged in the program asked for my credit card info
2) I then typed it in (want to use Amex) but I got one error that stated my area code needed to be 3 digits. Then I hit the button again, and got an error that stated my bank account information does not match my address.
Has anyone had this problem? My boy friend did buy the ipod for me, does this matter?

Aloha, Carine!
Unfortunately, a gift card is not a valid form of payment for the Music store. iTunes uses the credit card info to verify your location, and as a gift card doesn't have the same address info as you do (it will have an address for the corporation that issued it), iTMS is unable to verify your address.
You may, however, use that gift card to buy a pre-paid iTunes card (I see them in the checkout lines of many stores) which you can use on iTunes, and even to set up an account.
Hope that helps!

Itunes playlist does not match with ipod playlist.

itunes library does not match with ipod playlist.
when I copy all my songs from itunes library to ipod playlist always a couple songs are missing. I have 5.000 songs in library but only 4700 on ipod.
please help. thank you

I'm not certain I understand the problem: have you re-installed iTunes 6 and now are unable to purchase iTunes Store music?
I have an iPod Mini and have used it flawlessly with iTunes 7 on both a G5 iMac and a G4 Cube under 10.4.7, so "incompatibility" is not the issue here.
iTunes 6.0.5 indeed does continue to allow iTunes Store music purchases...if your problem persists, get back to us here with more info!
eMac Mac OS X (10.4.7)

My icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?

To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

ITunes music storage capacity does not match

Similar Messages

Maybe you are looking for