Itunes Music Store not responding

When I want to buy something on the Music Store in Itunes and I enter my account and password a message pops up that says;
"Itunes could not connect to the music store. The requested key chain was invalid. Open Keychain access and run keychain first aid, then try again."
I run the first aid and no results...
help?

I'm getting an error tonight too - mine says that "There was a problem with music store, try again later." Its been 30 minutes....weird.

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ITunes & app store not responding, help !

iTunes & app store not responding.
app store blocked;
both latest versions
good internet acess
no firewall issues
tested on different networks
went through apple support but no solution
any idea ?

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

Itunes music store not available in your country yet.

I just did a clean reinstall of OS 10.3.5, and when I try to access the music store I get
"itunes music store not available in your country yet.
You will be able to browse and listen to previews but wont be able to purchase music. To browse music store, select a country below."
So I select United States and nothing happens.
I am in the US and have an itunes account.
The itunes version is 4.2.
Also, what is the highest itunes version I can use with 10.3.5?
I am held down to this OS version because of some other software on my mac that won't work with anything higher than 10.3.5.
thanks
roger c.

First, the iTunes Store has required iTunes 6 at minimum for quite a while now. So you're going to have to upgrade from iTunes 4.2. If you want to run iTunes 7, you'll need to get to Mac OS X 10.3.9. Otherwise you can download iTunes 6.0.5 here, but you won't be able to purchase movies or (I believe) videos unless you have iTunes 7. There's also no guarantee how long iTunes 6 will work.
Second, you've posted in the iTunes for Windows forum. Normally you'll get the quickest and most accurate responses if you post in the iTunes for Mac forum.
Regards.

ITunes music store not updating podcast part 2

Hi there,
I seem to be having the same problem as a lot of people in the fact that my podcasts aren't getting updated in the iTunes music store.
I've pinged my podcast and it comes back with 'No Podcast Found For Ping Request.'
I've used feedvalidator.org to check on possible errors and the only one I can find is when it comes back with this message:
Your feed appears to be encoded as "UTF-8", but your server is reporting "US-ASCII"
I haven't got a clue what this means....
If you subscribe to my podcasts, the latest one gets downloaded to you, but there's only one appearing in the itunes store.
Can anyone help?
Thanks in advance,
Olive

Hey guys, here is what I posted in another thread because I was having a similar problem. Run your rss feed through feedvalidator.org and see if there are any problems-then try to resolve them. Anyway, it's kinda long, but here's what helped me!
I found the answer thanks to Rob @ podcast411.com!! I ran my rss feed through feed validator, and found that I was using a category that iTunes no longer used. I didn't think this would've mattered, but I went into my rss.xml file and updated the category from Sports to Sports and Recreation, and a few minutes later all was well in the ITMS. The trick was finding the rss.xml file. Here's what I did:
Mount iDisk
open web folder
open rss folder
open iWeb folder
open kangaroopodcast folder (this one will be named what you named your website in GarageBand)
open podcast folder
ctrl-click rss.xml file and choose to open with Text Edit (this is where I had my trouble because at first I didn't open it with a different program than the default one and it was some goffy game-I guess apple was trying to mask it so you don't mess up your rss feed)
next make appropriate changes (here you can use the info from the podcast tech specs page to know how to use the proper "language" to make the category change.
Anyway, I know this was long, but I hope that it helps someone else because I spent a while trying to figure it out!

Video purchased from iTunes Music Store not compatible with my video iPod?

I purchased the White Stripes music video for "The Hardest Button to Button" from iTunes, but when I plug in my video iPod, it says it can't copy it over because it "can't be played" on my iPod. I don't understand what to do! All the other videos I've purchased from iTunes has copied/played fine...
Can someone please help me figure out what to do? Is it a bad video and I need to seek a replacement from Apple? I'm using iTunes 6.1, not the newest iPod updater (because of all the problems with it), video iPod, and Windows XP.
Thanks!

I need help! I've followed some suggestions from people at the IGN forums, but nothing has worked so far. I'm in the process of waiting on a reply from Apple.
Please help!

ITunes Music Store Not Working for Windows XP? !!!!!The Final Solution!!!!!

It IS a firewall problem. Most likely.
A lot of people on these forums kept assuring us "it's your firewall settings" that's causing the problem, while others resentfully responded back with "but I turned mine off, that's not the problem"
Well, yes, it most likely is the problem. I was in the same situation. iTMS wouldn't open for me and so i turned my firewall settings off on Norton, and it still wouldn't work. I didn't think I needed to bother with changing my firewall settings to add itunes since I wasn't even running it my firewall anymore.
But out of desperation I decided to open Norton Internet Security, click on my firewall settings by pressing "configure" and then click "permit all" for iTunes.
And it actually worked. For me. At least. But hey, I was cussing Apple for days until I tried this ...
Dell Dimension 9100 Windows XP

I was getting the exact same thing with my 2nd generation Shuffle after I installed Itunes 8.1 to my computer. Couldnt load my Ipod at all.
I was reading over in http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0 and tried what the guy suggested. I created a playlist of the songs I wanted to load to my Ipod, then clicked on my Ipod. I set the Ipod to autofill from the playlist I set up, then hit the Autofill button. I unplugged my USB mouse, waited 2 seconds, then plugged my mouse back in. Miraculously the playlist began to get loaded onto my Ipod and I can use it again. Unfortunately I have to do this every time I want to add or remove something from the Ipod, but hopefully Apple will fix this sometime soon (hint, hint!).

Podcast feed not updating correctly in iTunes Music Store

Hi. I doubt anyone is able to help with this question, but this is where Apple "support" directed me...
I've created a podcast feed:
http://wwf.org.au/podcasts/rss
I've registered it with the iTunes Store:
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=168761907
We added a new item to the feed yesterday and it is not appearing in the iTunes Store feed. Subscribing to the feed manually (that is using the feed from our website) works fine, correctly showing the three items. But the iTunes Store feed only shows two items.
I clicked the "Report a concern" link in iTunes but it went 404 (resource not found).
If anyone can shed any light on why this might be happening, and more importantly how I might be able to fix it, that would be much appreciated.
N/A iTunes Music Store, iTunes 7, podcast, rss
N/A iTunes Music Store, iTunes 7, podcast, rss

48 hours later and it's finally appeared in the store...

After downloading iTunes 7.4.1 - Can not access iTunes Music Store

After downloading iTunes 7.4.1, I am unable to access the iTunes Music Store. When I try to open the store, an error message appears saying _*iTunes could not connect to the iTunes Store. An unknown error has occured (-3212) Make sure your connection is active and try again.*_
Please help, if you know of anything I might be able to do, please let me know! =)

did you ever get help? I have been working with the Itunes store for nearly two weeks and haven't gotten my movies yet...

Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

New podcast page not appearing in iTunes Music Store yet

Our latest addition to the WhiskyCast podcast series, WhiskyCast Virtual Tastings, was added to the iTunes Music Store last weekend. However, it's still not showing up in search results unless one types in the complete name of the show, and then only shows up as a single episode -- not with a page of its own like our other podcasts. I know it takes a day or two for new podcasts to show up in the search results, but without the page, there's no "Report a Concern" link for me to check with the iTMS team on whether there's an issue or not. Should I wait a few more days to see if the problem straightens itself out, or is there someone within Apple that I can reach out to to see whether there's a problem with my feed that's keeping the page from showing up.
Here's a link to the debut episode in iTMS and what iTunes displays:
http://itunes.apple.com/us/podcast/whiskycast-virtual-tastings/id460281190
Thanks!
Mark Gillespie

The link you give is to the Store page for your podcast - this is what the Search results will link to once they become available. Your page does have the 'Report A Concern' link but I shouldn't bother (iin any case it's really meant for people to complain about content or whatever).
It can take some days for the Search results to show; it's been eight, so it should happen any time now. If you want to contact Support (though I don't think you will find them at all helpful), go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to either 'Express Lane', which will guide you eventually to some contact options, or you may see a link to email them.

Requests for Music NOT available in iTunes Music Store

Hello,
I was wondering when, if ever, will there be a place within iTunes Music Store to request music by an artist you already have but not their complete catalog. For example, you mention under Frank Sinatra's bio his Reprise years yet have nothing from his Reprise Years even though you still acknowledge that Sinatra Reprise was one of his best selling compilations.
Also certain artists show up under compilations but not themselves. Example - Tim Miner. So my question is - is there a way to request an album or an artist and be alerted as to when they or the specific album has been added?
Thank you

I was wondering when, if ever, will there be a place within iTunes Music Store to request music by an artist...
Its always been there!
http://www.apple.com/feedback/itunes.html
Its near the bottom of the main Apple iPod + iTunes page. (it has an icon of a pencil next to it)
http://www.apple.com/itunes/
You can also, from the iTunes menu bar, go iTunes>provide iTunes feedback. That will take you to the music request page.
Hope this helps.
bd

Podcast not updating on iTunes Music Store but it's ok on Feed

Hi, we've been posting a podcast every two weeks on iTunes Music Store for more than a year, the podcast name is sushi pop. This is the feed that we're using http://feeds.feedburner.com/ColissioncomSushiPop but since almost a month it hasn't been published on iTunes Music Store, anyone could help us with this? Thanks a lot, have a nice day.

Neither the Store nor iTunes when subscribing is showing episodes 25 and 26.
Your earlier episodes each have two 'enclosure' tags: if both contained playable media iTunes would ignore the second (you can't have more than one enclosure per episode). However in each case the first one contains a bit.ly URL which downloads the media file. This is not acceptable to iTunes, which thus defaults to the second enclosure, which does contain a playable URL. (The test is that the URL, when pasted into a browser's address bar, plays the episode in the browser, not downloads it.)
However episodes 25 and 26 have only one enclosure each, containing a bit.ly URL, again downloading the file. Since the episode contains no playable media iTunes does not display it.
You need to stick to one enclosure, containing a direct URL to the media file.

Want to access iTunes music store but not in a 'valid' country

Hi, I'd really appreciate any help anyone can offer. I want to be able to buy music and videos for my new iPod and I have registered online. When I go to buy something with my credit card from the iTunes store, apparently you have to have an address for your credit card and a list of country's excluding Australia comes up. The problem is there is only about a dozen countries on the list and mine is not one of them so I can't pay by credit card. What can I do???

I really wish I was informed when I bought my ipod, that Itunes music store is not available in NZ and we don’t know when or IF it is going to be. Am feeling totally ripped off as one of the reasons I bought my ipod on Sunday was so I could download Audio books off itunes for when I am travelling. Now I go online and find out that I cant even download a measly single let alone a audio book.
Was feeling so excited about having my ipod and now just feel ripped off and extremely disappointed with Apple and the Apple salespeople. You are told how great itunes is and how you can download video, songs, books etc (when you are buying your Ipod) then once you have paid you $579+ (just for the ipod, let alone another $300 on accessories and warranty) you find out you can't download anything from itunes. Am pretty disgusted really! I researched my purchase, was going to go for a CREATIVE merely so could access NZ download sites, but was talked out of it by the sales person who showed me itunes and how great it is and I do think the IPOD itself is fantastic but wish I had of bought that CREATIVE so at least then I could have downloaded songs; books etc immediately. Bad Form from Apple, particularly given the amount of money I just spent :(((

ITunes WiFi Music Store not working

I got my iPod touch about a week ago, and I have been very pleased with it - apart from the iTunes WiFi Music Store. At the moment, I am travelling across the USA, where I picked up my iPod. During the time I have been travelling (about 2 weeks), I have managed to use all the features on the iPod successfully, except the iTunes music store. I have been connected to several different wireless networks, from which I could access all features (maps, YouTube, stocks etc.), with the exception of the iTunes WiFi music store. This isn't such a problem, as I don't use iTunes, but as I have paid for this feature, I would like to use it.
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I started using my iPod on my uncle's computer, as I am abroad at the moment, but I am going to sync it with my computer when I get home. I'm not really interested in purchasing songs from iTunes, I just wanted to have a look at the app - but I have to have a registered iTunes account on my computer for this to work? If it takes that much efforrt, I don't think it's worth it.
Thanks for your help, everyone.

Ipod will not play itunes music store purchased music

I know this topic has been discussed here before, but i still have yet to find a valid answer, so i figured i'd start another thread to see if anyone has found a solution yet. sorry for the repeat subject.
I have a 30GB ipod (with the 4 buttons above the scroll wheel) which suddenly will not play music which has been purchased from the itunes music store. everything which was imported from CDs plays fine. the songs in question play fine through itunes - both from my library on my G5, as well as from the ipod, so it does not seem to be an authorization problem. i've reset the ipod numerous times, trashed itunes preferences, updated to the latest version of itunes, and updated the ipod itself to the latest software version... all to no avail. when i select an itunes purchased album on the ipod, it simply cycles through, song by song, without playing anything.
I haven't restored the ipod to the factory settings yet, as i would like to avoid doing so because i will loose some music which i previously only had on a now dead ibook (faulty logic board). besides, i know from reading old posts, other people with the same problem have tried this as well, to no avail.
can anyone offer any other help/advice on how to remedy this problem? thanks in advance.

It appears that some songs in the iTunes store that were added to the store since the end of November will not play on 1st generation shuffles. They transfer to the shuffle fine but will not play. These same songs transfer to other iPods and play just fine. Many people are having these problems (see the Apple discussion boards). The only known solution is to burn the tracks to a cd and re-import them into your library (a royal pain in the butt). And, yes, I have tried all of Apple's recommendations and even went through troubleshooting with tech support over the phone. I was told they'd call me in a few days after speaking with their engineers but never heard back from them.
PLEASE contact apple either by the following link:
http://www.apple.com/support/itunes/musicstore/ipod/
OR by calling the support number:
1-800-275-2273
Hopefully, with enough complaints, Apple will be forced to correct the problem. It seems to me (and quite a few other people) that something changed on the encryption/the way they are encoding new music in the store that has made the music incompatible with our shuffles.

Itunes Music Store not responding

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