Itunes\Music Store Problems -Any Help Appreciated

Recently apple gave us (yes gave) a new intel Imac, after about 4 repairs to the mainboard and PSU on our 1 year old G5 Imac. Needless to say we were quite happy. Well after about 2 weeks and I think this coincides with a couple of the recent updates, Itunes started to randomly lose songs. they would deauthorize randomly and then increment the same. Well we resorted to contacting apple (under apple care now...) They have been no help nor has itunes\music store support. To their credit they have been willing to deauthorize the computes on the account 5 times in as many days. Although the emails asking the same questions over and over are quite frustrating. Currently the symptoms are:
1) Random incrementations on authorizations for one computer
2) Out of Memory error when you try to authorize until 5 authorizations are reached
3) Music Store -50 error
I have checked our router and cable modem etc no problems there, I can turn off the hardware firewall and no changes are had. I don't have any suspect software running, and have removed any itunes related widgets etc. Most recently I have rolled back itunes to 6.04 but still no dice. My wife (whose computer this is) is at her wits end as she is a tried and true "mac-girl" and has managed to convince almost everyone we know to switch or at least grab an ipod and go.... Needless to say she is currently regretting that... If anyone has any ideas please let me know I am currently sitting on $300+ of music I can't even get burned to CD or listen too. Apple tech support etc has been pretty worthless and it seems like these errors are rampant atm, you would think a "We're working on it" would be coming. Oh well Thanks in Advance.
Ben S.
Intel IMac   Mac OS X (10.4.7)  

I did repair the permissions as I have learned you are suppose to. The firmware should be up to date as well. With regards to a b\u when the G5 was acting squirrelly the last thing I did was purchase an external HD to ensure that we ddidn't lose the music. Is the common problem the 10.4.7 update or the Itunes 6.05? I have rolled back to Itunes 6.04 but haven't touched the OS. It's not something I really want to do but at this point will try almost anything.
BCS

Similar Messages

  • I can't get into the itunes music store - can anyone help?

    When I try to get to the itunes music store, I get the following error message:
    itunes could not connect to the music store. The network connection timed out. Make sure your network settings are correct and your network connection is active. Then try again.
    I don't understand what this means, and I don't know how to do what it is telling me to fix it. I'd appreciate any advice anyone can offer. Please be very specific, because I don't have lots of computer knowledge.

    Were you connecting regulary up until a week ago? I have noticed that I have gotten a lot of those messages tonight. May the iTune site is very busy? (a lot of iTunes cards given out today)
    I closed iTunes and then re-opened and it helped. My connections have been intermittent at best tonight.

  • Imac G5 1.8 Grey Screen, Start Up Problem, Any Help Appreciated.

    Hello,
    I've been having start up issues for about four days. Never had any problems before. Here's what happens:
    During start up the start up the usual tone is heard. A grey screen appears and the start up process stops. I am forced to restart and try again. After several attempts the computer start up makes it to the grey apple logo and then the fans max out. I then restart the computer again and it finally starts up. The computer works perfectly once it is finally on all of the way. I have tried the follwing techniques to fix the problem:
    Tech Tool Pro: Optimize and Maintenance, program worked fine, fully optimized, but did not fix the start up issue.
    Utility Disk from CD: verify disk and permissions, permmisions were corrected, disk repair does not work-error message.
    Started in Safe Mode: Checked for extra Login items, none found.
    I'm not sure what else I can do. Any help would be greatly appreciated.
    Thank you,
    Greg Sayles
    Imac G5 1.8   Mac OS X (10.3.9)  

    You say 'disk repair doesn't work - error message'. It's not clear, but have you tried booting up from your Panther install disk and running Disk Utility from there? Perhaps running DiskWarrior might help (if you have it of course). Failing that you may be looking at an Archive & Install to replace your existing OS with a fresh new one while keeping your apps & files intact.

  • Problem - any help appreciated

    So my Ipod recently started freezing up on me. It works still but barely. Since I've gotten my Ipod and uploaded my music onto it my hard drive has crashed and I lost all of my music on my computer. Someone told me there is something you can buy that will transfer all of the music on you Ipod back onto your computer but couldn't remember what it was called. If anybody knows what it's called or if a product even exists it would be appreciated. My Ipod is just saying restore so hopefully that will fix it but I'd rather not do that until I know if I can get my music off of it first or not.
    Thanks

    Check out this post from Zevoneer for some iPod recovery options.
    http://discussions.apple.com/thread.jspa?messageID=6273675&#6273675
    tt2

  • AOL and iTunes Music Store Question

    I have never been able to connect to the iTunes Music Store and I have tried everything on here multiple times. I also have AOL and I was wondering if AOL has any firewall settings that may be blocking me using the music store. Any help would be GREATLY Appreciated.

    I don't know about AOL firewall settings, but I'm pretty sure I've seen some posts about them having a software accelerator that blocks iTMS.

  • Podcast not updating on iTunes Music Store but it's ok on Feed

    Hi, we've been posting a podcast every two weeks on iTunes Music Store for more than a year, the podcast name is sushi pop. This is the feed that we're using http://feeds.feedburner.com/ColissioncomSushiPop but since almost a month it hasn't been published on iTunes Music Store, anyone could help us with this?  Thanks a lot, have a nice day.

    Neither the Store nor iTunes when subscribing is showing episodes 25 and 26.
    Your earlier episodes each have two 'enclosure' tags: if both contained playable media iTunes would ignore the second (you can't have more than one enclosure per episode). However in each case the first one contains a bit.ly URL which downloads the media file. This is not acceptable to iTunes, which thus defaults to the second enclosure, which does contain a playable URL. (The test is that the URL, when pasted into a browser's address bar, plays the episode in the browser, not downloads it.)
    However episodes 25 and 26 have only one enclosure each, containing a bit.ly URL, again downloading the file. Since the episode contains no playable media iTunes does not display it.
    You need to stick to one enclosure, containing a direct URL to the media file.

  • Any help appreciated - iTune compression problems

    Hi there,
    Just bought a second hand iPhone 3g yesterday that has to last me out 5 months before my contract is up and I can hopefully get a 5 if it's out (touchwood).
    Transferred some music from iTunes to my iPhone and on the phone speakers it sounds fine, however when I put my headphones into the jack it's incredibly distorted and sounds like it's suffered far too much compression.
    I'm guessing this is possibly a headphone jack related problem as opposed to a compression issue? Tried converting files to AAC but made no difference
    Any help appreciated!
    Thanks
    Dan

    FYI - the iPhone includes a single external speaker. The opposite grill that appears the same is a microphone.
    If this were a compression or format issue, the same would occur when playing the music via the speaker. Using earbuds has no affect on the compression or format. More than likely this is a headphone jack related problem or there could be a problem with the earbuds being used.

  • When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318).  Any help appreciated!

    When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318).  Any help appreciated!

    Hey there Dan256162,
    I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
    iTunes: Possible iTunes Store errors - Apple Support
    http://support.apple.com/en-us/HT203174
    And here is the linked troubleshooting article that will help you resolve the issue:
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    http://support.apple.com/en-us/TS4123
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • I used the youtube mp3 converter via Safari and I can't find where the music downloaded to.  It isn't in iTunes or my music library.  Any help would be appreciated.  Thanks.

    I used the youtube mp3 converter via Safari and I can't find where the music downloaded to.  It isn't in iTunes or my music library.  Any help would be appreciated.  Thanks.
    I should say that I am doing this on the iPhone4 and not a laptop.

    I believe that there is an app called MxTube that lets you download high quality youtube videos to your iPhone

  • Problem in connecting to iTunes/Music Store PLEASE HELP!!!!!

    I can't connect to the itnues music store and get the following error message when I try:
    itunes could not connect to the Music Store. The network connection was reset. Make sure your network connection is active and try again.
    If anyone could give me advice on what to do I would be very grateful!!!! Oh, you might have to explain things in very simple terms. My IT knowledge is pretty basic.
    Thanks
    Stew

    Hi stewart,
    I assume you can connect to the internet otherwise, through your browser, email client, etc?
    If so, check this post:
    Can't connect to the iTunes Music Store
    If not, investigate your internet connection.
    maz

  • ITunes Music Store Crashes - Doesn't finish loading - Help?

    Hi all,
    For some reason my iTunes Music Store hasn't been able to load up on my Mac Mini with Leopard. It's been months since I tried to access it because I moved (I got a new ISP), and I am just getting this computer working after months of being down. I just re[placed the PRAM battery in ordewr to get the CD Drive working. After crashing a few times and checking the boards, I have tried a few things. I upgraded iTunes & all my Apple Apps with Software Update. No Joy. I downloaded Safari and reinstalled. No luck. I downloaded iTunes and reinstalled. I ran Disk Utility to repair permissions. No luck. The Store gets about 60% of the way and then quits with the message: iTunes has unexpectedly quit.
    Details:
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x00000000b1ffbd84
    Crashed Thread: 0
    Don't know what else to do at this point.
    Any help would be appreciated.
    Thanks. So long for now, Tom

    Hi all,
    I tried a few things suggested here, but they didn't solve the crashing issue, so I gave up and upgraded to Snow Leopard.
    Sometimes things just go south I guess.
    so long for now, TOM

  • Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app.  Only thing that shows on iP screen is music library.  Home Sharing is on. Any help appreciated.

    Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app as I used to do before the update.  Only thing that shows on iPhone screen is music library.  Home Sharing is on. Any help appreciated.  Sorry if this is not exactly the right place to post this!

    One clue: I have found a reliable way to solve the problem when it happens.
    In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet.  The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
    When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
    If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
    Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing.  Remember, internet access (Trailers, Store, Netflix) have no issues.  Purely Home Sharing.
    Adam

  • I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes.  Any help appreciated

    I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
    I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up. 
    Desperately need help please... Any help appreciated
    Thankyou

    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I was trying to sync my 120GB iPod Classic earlier and it said it couldn't sync as the iPod disk could not be "read" or "written to". I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

    I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

    Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location.  Select the location of your on external hard drive. 

  • TS1717 Trying to download iTunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

    Trying to download itunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

    I solved the problem! The updates orignally were downloaded to the C: drive of the server. I've since moved them to the E: drive and for some reason the Content folder in IIS didn't change the file path to the new WSUScontent folder.
    The root cause for this was failing to use the UTILITY designed for this very purpose.
    I edited the virtual directory settings in IIS and was able to put the correct path in.
    You still need to use the UTILITY.. to fix all the other stuff you're still missing.
    In the %ProgramFiles%\Update Services\Tools folder...
    WSUSUTIL MOVECONTENT E:\WSUS E:\WSUS\MoveContent.LOG -SKIPCOPY
    This problem was caused by moving the WSUS updates to a different local drive.
    No. This problem was caused by IMPROPERLY moving the WSUS updates to a different local drive.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Maybe you are looking for

  • I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes.  I have tried everything on the website.

    I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes.  I have tried everything on the website.  When i try to remove the components of iTunes I get the same message. 

  • Changing Recovery's Default Burning Device

    Hello, my OEM drive recently died on my and I am trying to burn recovery discs with another drive I have installed. Unfortunately HP Recovery Disc Creation is only attempting to search for a blank cd/dvd in the dead drive. I have already changed the

  • Recording from HDMI out

    We have an event coming up at work and one of the presenters will be using Apple TV. I will be recording the event and want to capture the Demo from the Apple TV box to edit into the video presentation. Is it possible to record from the HDMI out? Doe

  • AR Down payment receivables account

    Dear Experts, Can you please throw some light on AR Down payment receivables account? Should this be an asset account or liability account? I have linked a down payment receivable control account and have posted AR DP invoice, but it gets posted agai

  • EJB:What is a Business Interface ?

    Hello, I am using netbeans 5.5 and creating a stateless bean. I have the following files in my enterprise application: ConverterBean.java: This is my Bean. ConverterRemote.java: This is my Remote Interface. ConverterRemoteBusiness.java: Business Inte