Itunes music store wont open

itunes opens with no problem but when i click the music store tab it say the connection has timed out. Ive reset my system, Restarted my computer and turned off my install sheild... pls help
systemax   Windows XP   laptop

Ive had the same problem for months. Nobody at apple seems to be able to help. (geniuses?) One of the postings suggested adding a # to one of the files in My Computer. I tried it, and it still didn't work.
Very frustrated!

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