ITunes never shows the word "device" so, I cannot backup, sync etc

I rarely plug into iTunes, update, sync because iTunes does not show the word "Device" and does not show an icon for my device. I cannot find help no this topic under the help topic and it is becoming so time consuming as I am pretty much iPhone iTunes dumb. Can someone help. I don't even know whether I will be able to find my way back to this community. So, if someone has an response and they don't get a thank you from me it is because I am lost in the system. Very frustrating. My email addy is [email protected].if someone finds me..
Thank you community

Hi CLHunter,
If you have recently updated iTunes and are having issues, including device recognition issues, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

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