Itunes no load itunes store
Hi, my problem is simple, i hope any1 here can help me.
The Problem:
When i click open my itunes, then click itunes store, then started load, but after finished load, no apps store out. blank and just stop there.
I Hope someone can help me solve it, i try re-install the software 3-5times d.
yes having same problem - no store - iphone won't sync
Similar Messages
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TS3297 How can I get new iTunes store to load on my XP?
I have tried to re-instal iTunes on my XP laptop. The software installs and loads but it simply won't connect to the Apple store. It hangs until it finally stops trying. I have no issues with internet connection. It's specific to iTunes. Help!
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
ICloud connection error, iTunes Store not loading, update server not responding. Please Help.
Please Help! I am in desperate need to access my email. Thank you.
whenever I sign in iCloud, this happens:
APPLICATION NAME
cloudos
ERROR
authDidNotConnect
TYPE
server
APP STATECHART
SC.Statechart:sc915
initialized: true
name: cloudos-statechart
current-states: [
active.authUI.fieldsEditable
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
14C.131409
TIME
Fri May 02 2014 21:03:39 GMT+1000 (EST) (1399028619503)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Loading localized strings and metrics
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 1: GET to /applications/pages/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 2: GET to /applications/numbers/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 3: GET to /applications/keynote/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN initialize statechart
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 4: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14C.131409&client Id=CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END initialize statechart
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Language check: null -> en-us. We WILL relocalize.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 1: 200 (417ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=162, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="b8-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 2: 200 (432ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=164, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 3: 200 (451ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=165, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for keynote
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app keynote
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/stylesheet. css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/14C.131409/cloudos_foundation/language/14C.131409/en-us/javasc ript-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/14C.131409/coreweb/date_formatter/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/styleshe et.css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/javascri pt-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: <-- Response 4: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:23:28 GMT: DEBUG: COS: invoking validateDidFail
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14C.131409/cloudkit/photo/14C.131409/en-us/javascript.js'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/[email protected] '
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/javascript-string s.js'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: At long last, SpringboardView is now allowed to generate button instances!
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: initial set of buttons
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for mail
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for find
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for numbers
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for keynote
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
Fri, 02 May 2014 10:23:36 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:36 GMT: DEBUG: --> Request 5: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:23:51 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:51 GMT: DEBUG: --> Request 6: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: DEBUG: <-- Response 5: 200 (78147ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:24:58 GMT: DEBUG: <-- Response 6: 200 (66699ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:58 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:29:18 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:29:40 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:34 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:30:41 GMT: DEBUG: --> Request 7: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:31:00 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:31:11 GMT: DEBUG: <-- Response 7: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:31:11 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:31:11 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:19 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:31:19 GMT: DEBUG: --> Request 8: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:31:24 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:32:05 GMT: DEBUG: <-- Response 8: 200 (46127ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:32:05 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:34:54 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:33 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 9: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 10: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:55 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:59 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:38:03 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:38:14 GMT: DEBUG: <-- Response 9: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:38:14 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:38:14 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:18 GMT: DEBUG: <-- Response 10: 200 (34469ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:18 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: --> Request 11: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: DEBUG: <-- Response 11: 200 (3398ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:37 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:39:47 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:42:58 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:43:45 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:44:12 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:52:58 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:59:09 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:38 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I would like to transfer all data from my iPod classic to my new computer with windows 8.1. My old computer's cpu died. Utilizing iTunes which only allows iTunes albums purchased at iTunes store. The cd's were loaded via iTunes originally.
Install disk drive from old computer in an external enclosure.
Then copy the complete iTunes library from the disk drive to the disk drive in the new computer. -
i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?
On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed. -
Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.
1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
If you've done something different then provide some more details about what is where and I should be able to help.
2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
tt2 -
ITunes Store Not Loading with no error message and have gone through all online support procedures
Hi I am trying to conect to the iTunes store here in NJ via my laptop and my school's Wifi network, but nothing ever happens...
I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
I have followed all the iTunes online support procedures for trying to reslove the issue including: reinstalling iTunes, wiping the ipconfig cache from the run dialogue box, adding iTunes to the firewall "allow" list, and even running the iTunes diagnostic for store connectivity. The diagnostic comes back saying that everything is fine but that iTunes cannot make a secure connection to the store, when I try to follow the help button from the diagnostic, iTunes tells me that it cannot connect to the internet and to make sure that my computer has all network cables plugged in etc. but obviously that is not the issue, or I wouldn't be able to be online to post this message...
I know that it has nothing to do with my campus' network, because I am able to view the iTunes store via my iPhone 3GS on the same network.
I am using a Dell Precision M6300 with an intel Centrino Duo and Windows XP service pack 3.
HELP!!!!!
-Duncan-I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I can't seem to get the iTunes store to load on my computer it lets me go through my playlists and stuff but not the store. My hubby has no trouble loading the iTunes store on his computer though the only differences between our computers is mine is Windows 7 and his is Vista.....
Does anyone know or have any ideas on how to fix this issue I'm going crazy trying to solve it cos I just brought a new iPod and it just won't sync properly either.
Thanking you in advance for any help your able to giveI am having the same issue... The following are the most common occurances:
1. Sometimes the progress bar will get to about 45% and then just sit there...
2. Every once and a while the store will half load but it looks like a poorly scripted website circa 1996... all text and hyperlinks (which don't work i might add.. see number 1.)
3. iTunes crashes all together when i clock on the store button.
4. Nothing happens at all... as if it wouldnt have the time to be bothered to load at all.
For the exhuberant amount of money that I and so many others are throwing at Cupertino, you would think they would have a half decent support team that reponds online... instead of tossing blue shirts onto 12-16 jokers into every store they had as if to say... come on in and lets have a go at this the hard way.
Frusterated. -
Snow Leopard (10.6.8) Web Browser, App Store, iTunes Store image won't finish loading.
Hello,
I've recently upgraded from Leopard to Snow Leopard by clean installing. Once I upgraded to Snow Leopard (10.6.3) everything seemed to work perfectly except for the new keyboard that I purchased (requires upgrade to 10.6.8). So as I upgraded to 10.6.8 by "Software Update…".
Once the update was completed and the machine restarted I've noticed when I opened opened couple of common sites in Safari (such as: Flickr, YouTube, and Amazon) and some of the images won't finish loading with a "?" in the middle where the image would be and browser assumes that the site was done loading. First I thought this was a refresh problem so I hit refresh on the browser but nothing really happened. I thought this was strange so I decided to download Google Chrome and Firefox to try it out as well. Same situation as well… Then I opened the App Store and iTunes Store and the same things happened there as well. I'm assuming that all these images exists online so anything that access the web to load images will just crap out. One odd thing is that this problem don't seem to happen on any of the sites on Apple when I view it in the web browsers.
I couldn't figure out the reason so I decided to reinstall Snow Leopard (10.6.3) again by cleaning out the hard drives as before. Once it finished installing I opened up iTunes Store and Safari and the images loads fine. So went ahead (crossing my fingers) to "Software Updates…" to 10.6.8 and the the problem happened again.
I naively went ahead and tried to clean installing it again, thinking "Third time is the charm!" But same situation once I upgrade to 10.6.8. After the third time I let the browser sit there after it didn't load those images. I waited about five minutes and hit refresh and the images loaded. This happened the same with App Store and iTunes Store images as well. This is very odd because my interment connection hasn't been a changed before I upgraded to 10.6.8. Seems like browsers just cuts off the loading time of the whatever that's lagging instead on that site.
Is there a solution in the preferences for this or is this some kind of a bug that I'm having with my OS disc or network card? I don't think this has nothing to do with my modem or my interment service because it was working fine before I upgraded to 10.6.8.I get that same problem too-you could try checking your network settings, release and renew your IP address, see if that helps. There is a tweaking menu you can get in Firefox that can help somewhat (google Firefox tweaks) but you'd have to raise the hood in FF and tinker a bit, but it does help. How much RAM do you have on your Mac Pro?, also update your Java and shockwave
sorry I can't be of more help
Jon B -
Itunes store wont load - no error message :-/
Hi everyone,
Recently, for some unknown reason, itunes store will not load on my laptop. Strangely no error message appears it just starts loading and then stops half way through. I have tried diagnosis, repair, re-installing it completely, checking internet connection and nothing has worked. Has anyone else experienced this and if so can anyone help? I thought it might be down time at first but this has been happenning for over a week now :-(
Cheers,
Nick.yes having same problem - no store - iphone won't sync
-
Unable to load the itunes store!
Everytime i load up itunes and i click on the itunes store, it just comes up with the loading screen and nothing else. I have tried searching for hours to find a fix for it. i have run dianostics and it says that the secure link to the itunes store has failed. Please help! Thanks.
Here is the diagnostics report:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)Dell Inc. Inspiron N5110
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00C9AB1C03538C00
Current user is not an administrator.
The current local date and time is 2012-05-15 21:15:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {48664807-4115-43FA-9144-8FC3348F8443}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8AFEE404-0D8C-4586-9C3A-4F24E5C6D982}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {42EC7103-57A0-4FCB-8E17-4EB6F7EA88EA}
Description: Intel(R) Centrino(R) Wireless-N 1030
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Tue May 15 20:30:16 2012
Lease Expires: Wed May 16 20:30:16 2012
DNS Servers: 192.168.1.254
Adapter Name: {FD885E63-9D49-4669-B5BF-E5034F3C6559}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {BE3EA134-39CB-4001-A69A-B760840DFCA0}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-07 14:35:01.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Unable to load itunes store on iphone 4S after updating to ios 7
After I updated my iphone 4S to ios 7, I am unable to load the itunes store on my phone. It spins like it is loading and then stops, but the screen is blank. Does anyone know what might cause this?
Are you talking about the Search screen? If so, it has been hung up for the last 24 hours....undoubtedly server related. I do not have IOS 7 yet, but it is doing the same thing on my iPhone....
I'm waiting until the weekend to try it again. No point in getting crazy over it.
Cheers,
GB -
My itunes store will not load i keep getting a blank white screen
My itunes store will not load when i click on the store a blank white screen will come up and only that
I have a MacBook Pro and it could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy. Link to the new Safari for Snow Leopard:
http://support.apple.com/kb/dl1569?viewlocale=en_US -
The pass 4 days now my iTunes Store is not responding, when I reload it all that comes up is a blank white page that says iTunes Store. Help please!!!! Cannot load my gift card to buy music and such!!!
I tookyour suggestion and SUCCESS! I can now access the Itunes Store. A simple fix, and thanks so much!!.
Below is the advice you forwarded:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine.
Thanks again, -Dean Stoneburner -
Whenever I try to open the iTunes store, it won't load.
Whenever I try to open the iTunes store, the page will load about halfway and then a blank white screen will appear. I don't receive an error message or anything. The only thing that I can view is my iTunes account settings. I have tried uninstalling and reinstalling iTunes several times but it hasn't solved the issue. Any suggestions would be greatly appreciated.
I had the same problem. I went into software updates and updated security, and two other updates (can't remember exact updates) then restarted my macbook. My macbook wouldn't start!
I found information about restting the SMC (System Management Controller).
Unplug the power adapter.
Remove the battery.
Hold the power button down for 5 secs.
Reconnect the battery and power adapter.
Press the power button.
My Macbook started up and I opened up itunes and the itunes store opened up with images.
I think the resolution was the software updates, but I'm not 100% sure so I included every step that was made. -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/
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