ITunes no longer finds music on another PC upgraded to Windows 8

We store all of our music on a central home theater PC, and the itunes library running on a Vista laptop refers to all of these files.
Windows on the laptop has no issues still accessing the music files on the PC after upgrading to Windows 8 but now iTunes can't locate any of the files.
iTunes says it can't locate them, but if you look at the location in the info pane is says something like file://localhost//HTPC/Family/Music etc. which seems perfectly reasonable to me.

That wasn't it. The problem was that the network share on Vista was lost when I upgraded to Windows 8. I finally figured this out after much frustration only to find that letting another PC share all a user's files makes ALL the Windows 8 Metro apps crash!
The way I fixed it was to use "net share Family=c:\users\family"
There didn't seem to be any way to do this through the Windows 8 GUI
Then I had to allow sharing for "everyone" on all the Family files
Now iTunes finds all the files where it used to

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My itunes no longer plays music.

My itunes no longer plays music. This is both songs from my library and any songs I select from the itunes store to sample. I can still buy songs and they sync to my ipod but again they will not play on iTunes. I have the latest iMac

Hi there dryval76!
There are a couple of reasons for seeing an issue such as that. I have a couple of articles that can help you troubleshoot and find out the source of the issue. The first is an article about troubleshooting issues with playing songs in iTunes, and it can be found here:
iTunes 11 for Mac: If you have trouble playing music or other audio
http://support.apple.com/kb/PH12135
If the issue is happening in all areas of your computer, not just iTunes, then you will want to reference this article:
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I have two iTunes accounts, one for music and another for audiobooks. I want to merge them and maintain only one iTunes account. How do I do it?

I have two iTunes accounts, one for music and another for audiobooks. I want to merge them and maintain only one iTunes account. How do I do it?

You cannot.

Why ITune no longer finds my IPhone when I plug it in my laptop. This ever since I installed your last update

Since I installed the last update, ITunes no longer finds my iPhone when it is pluged in my laptop. I can longer sync my calander and Outlook!
Why is that and can this be fix?

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If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

Transferng from songs from an ipod which has songs from an itunes no longer in use to another itunes

transferng from songs from an ipod which has songs from an itunes no longer in use to another itunes

You can transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
By using the third-party programs discussed in this previous discussion you can transfer other stuff to a computer.
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ITunes can't find music on my new computer, songs are 'unchecked' & won't play

I had iTunes installed on my old computer, and had lots of playlists set up. When I recently bought a new computer, I used an external hard drive to transfer all my music files to the new computer, and then I installed the latest version of iTunes on my new computer. When I opened iTunes, all my songs and playlists were listed, but all the songs had little exclamation points in front of them, and all were "unchecked" -- and therefore none of them will play. When I try to play a song, I get a message telling me iTunes cannot locate the file, and I have the option to locate it manually. I obviously don't want to do this tedious task for each and every song -- there must be a better way. Any solutions?

I suspect you missed out a step in the transfer process somewhere that was designed to avoid this situation...
The exclamation mark shows if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
Ctrl-click on an empty check box will check them all...
tt2

ITunes no longer finds my Apple TV.

I'm running ver. 10.6.3.25 of iTunes on my Win 7 computer. I have a 1st Gen Apple TV. My iTunes is no longer finding my Apple TV, and has not for several updates now.
My ATV is connected to the network, I can find YouTube and the store just fine.
I checked with the other questions and they all say go to Edit>Preferences>Apple TV or >Devices and add apple tv.
I have no such option on my iTunes. I've checked every tab and every area and there are no options for Apple TV anywhere in my iTunes except under Help. And the Guides are all hopelessly outdated.
Please Help!

Apple products rely on an autodiscovery product that Apple calls Bonjour. The first thing to try is - temporarily! - turning off your Windows firewall to see if that does it. If that does fix the issue, post back and I can walk you through setting the Windows Firewall to let it work. I just searched online to see if I could find a quick tutorial for you, but instead found all kinds of stuff - mostly knocking the technolgy because it's "Apple's" (it's not, Zero Config as it's also known is a standard that many manufacturers other than Apple).
Try that and let us know!

ITunes no longer finding iOS devices

All of sudden iTunes is no longer finding my iOS devices. I have an iPhone 6 and an iPad Air 2. I have connected both to my iMac running latest OS, using the lightning cable. It worked fine till about an hour ago. Now both devices keep prompting me to trust my mac. I click trust and nothing happens. Disconnect and reconnect and same thing appears on my iOS devices.
I have reset both devices, reloaded iTunes and reset my Mac, nothing seems to work. Odd thing is that I can still connect all devices to my Apple TV, which is normally temperamental and drops the connection to iTunes half way through a show.
Anyone else having this issue?
iTunes and iOS are definitely full of bugs between this and the missing TV Show Art Work, it is becoming very tiresome waiting on Apple releasing updates

In my experience, yeah, everything was fine. Until the next day, when you have to shut down and restart again. And then the next day.... ridiculous.

Updated my itouch gen 4 32g to Ios 5 and now itunes can't find music files

I did a search and could not find anything about my specific issue. I was hoping to get some help if possible.
So I did the update to IOS 5 and everything went fine..........except for one thing. I have all my music stored on an external hard drive so I changed the media folder location to my external drive. When I did the update IOS changed the location to "C:\users\name\music\itunes\itunes media folder". I figured this is why itunes could not find the files. So I switched it back to my external drive and it still could not find my music files. The weird thing is that I can sync it and it won't delete the music from my ipod. All of the music is still on the ipod but not on itunes. I know I can manually go in and find all the folders but I REALLY don't want to have to do that. I have done it before and it took 7 hours. Since I don't use all the files I can't just drag the library over and problem solved.
One other strange thing that happened: After I did the update I downloaded an app off of the the appstore in itunes. This is the first app that I downloaded off of itunes and not straight off my ipod. I then recieved an email from apple saying it had been downloaded on a computer or device not associated with my apple id (which makes no sense seeing how the id on my ipod is the same as on itunes).
If anyone has a suggestion on how to fix the music problem, I am all ears. Thanks.

Once a track is in your iTunes library, you should not touch it except through iTunes. But I guess you know that now.
iTunes, to answer your question, cannot "refresh." If you re-add those files to your library, iTunes is unable to match them with the existing library entries, and will create a bunch of duplicate entries. This is a longstanding shortcoming of iTunes (and the source of lots of traffic on this fourm).
If there are "too many to manually" reassociate, then starting over, in the sense of deleting and then re-adding, may be a good plan.

ITunes can't find music files

Somehow my iTunes library got messed up, though everything worked fine before. I think that something happened when I did an iTunes upgrade but I am not sure anymore.
The library file is at
-- C:\Documents and Settings\i080151\My Documents\My Music\iTunes
and all my music is at an external HD at
-- G:\My Documents\My Music\iTunes\iTunes Music
In iTunes under Advanced I set it to the right music location, it says
-- G:\My Documents\My Music\iTunes\iTunes Music
On a side note I also have a library file at
-- G:\My Documents\My Music\iTunes
and it is a few months old, when the problem started. In any case, if I remember right the library file needs to be where iTunes is installed itself, and that is on C:. The library file on C: is current.
So all my music is on G:, my library shows all that music, but when I try to play any song I get the exclamation mark and that message that iTunes could not find the file.
When I today add a new music file, say a podcast, it gets properly added to the G: drive, shows up in iTunes, and I can play it there. I also see that the file date of the library file on C: gets updated to when I added the new podcast. But none of the older music files play.
I am confused... can someone help?

Try this as a test - open iTunes and tell it to get the old library from G:
Here aer directions on how to do that - don't create a new library, just hold down the shift key while starting iTunes and browse out to that old library file.
http://docs.info.apple.com/article.html?path=iTunesWin/7.5/en/15502.html
Does it find the old songs with the old library?
Something else to check-
Do you have any old libraries with a date near when you upgraded?
As mentioned in this article
http://docs.info.apple.com/article.html?artnum=301895

Itunes can't find music library on computer

Somehow I've moved my music on my computer and itunes cannot find any of it. I can't play anything on the computer, an exclamation point is next to it and the computer tells me itunes cannot find the music. Help! What did I do and how do I fix this? Where should my library be saved? It's currently under itunes folder in my music... is there somewhere else it should be?

I have the exact same problem and came here looking for an answer. Does anyone have one?!? I am so frustrated. All my music is on my computer and has not been moved yet iTunes suddenly can't find it and I am so mad right now!! When I went to update my iPod with the one new song I bought from iTunes it deleted EVERYTHING except my purchased music and now it can't find anything. WE're talking 500+ songs and I am really upset so I hope someone here has an answer!!

ITunes no longer plays music

All of the sudden my itunes stopped playing music. When I try to play a song, the song info appears in the menu area but the diamond does not move along the song bar and the little speaker icon by the song title in the playlist does not have lines coming out of it. I downloaded a video from the itunes store and it worked fine, but music files still do not play.
I have tried the solution listed by Apple and it does not help. I have also uninstalled quicktime and installed quicktime standalone and it didn't help either. I've updated windows, itunes, and quicktime. The files work if I use windows media player but some of the purchased songs won't open and have a lock in the corner of the icon.
I've tried the solutions listed in previous posts and nothing seems to work!!! HELP!!!!

No, the song doesn't play if I click on it in itunes and it doesn't work if I go into the music folder and launch it from there. itunes lauches if I try to open the file from the music folder but then it doesn't play. I've tried double clicking, right clicking play, hitting the play button in the menu...nothing works.

Itunes can't find music with two accounts on one compu ter

Hello,
My wife has the Ipod but we both want access to the main/master music library. I have the library in a shared folder which both accounts and read/write to. Now, if I add the Music folder on her account and sync the Ipod, everything is good. If I login and open itunes (the preferences have been changed to the same music folder) I get the dreaded "!".... After reading some of the help and support topics, I don't know why I can't play music from my account even though Itunes knows where the music is.
Rich

Nevermind, I found the answer after a little digging.

Moved iTunes library to Vista PC but iTunes 'can't find music files'. Help!

I'm running iTunes 7.1.1 on a new Vista PC and I followed the instructions on this support site for transferring the library using an iPod.
All songs (with artwork) are showing in the new PC's iTunes library, BUT all have a '!' symbol to the left and refuse to play. It offers to let me find them, but this would take hours for the thousands of tracks. I've tried consolidating but to no effect. All the music files are in the iTunes library folder, so why can't iTunes access them?
Can anyone help?

I'm running iTunes 7.1.1 on a new Vista PC and I
followed the instructions on this support site for
transferring the library using an iPod.
All songs (with artwork) are showing in the new PC's
iTunes library, BUT all have a '!' symbol to the left
and refuse to play. It offers to let me find them,
but this would take hours for the thousands of
tracks. I've tried consolidating but to no effect.
All the music files are in the iTunes library folder,
so why can't iTunes access them?
Can anyone help?
hi i to have a similar problem, i moved my music file for another problem i had and now it has removed all my files from itunes, albums and playlists as well, they are still on the pc and i have moved them back but i seem to have to start again, this will take weeks to do, i hope someone can help us.

ITunes no longer categorizing music

I just changed computers. All my music was backed up on an external hard drive. I downloaded new iTunes version and put my iPod files back into program files. iTunes is up and my iPod is recognized. Also put my old music files back in the proper my music/iTunes/iTunes music folder. Anyway, the library is not updating my music so I have to do each file manually. Also, it is not categorizing by artists in my library, it is just adding new files (new uploads) all together and not categorizing by artist or genre etc.
What am I doing wrong???? Thanks
P.S. I'm on an XP

When you put the music files back into their prior directories, did you also place a copy of the original 'iTunes Library.itl' file into the 'iTunes' folder?
The iTunes music information (meta-data) is stored in two places: the actual individual song files themselves, and the iTunes Library database file (‘iTunes Library.itl’). There is a corresponding XML file that is created by iTunes, but not directly used. See: What are the iTunes Library files?.
- iTunes operates as a database of information for your music files. The actual music files are stored on your PC, not within iTunes. iTunes keeps absolute references of the music file location and other information in its database file. This allows iTunes to use music files from any location on the PC: different directories/folders on the main HD, another internal drive, and external drive or a network drive (or any combination of the above). Each song reference has a specific and hardcoded path so iTunes can find and play (or sync) it. Move the file, change the path, re-map the drive it is on, and iTunes will lose the file (again giving you the '!'). Lose, move or corrupt the ‘iTunes Music.itl’ file and your complete Library will ‘vanish’.
So -- Do you have a copy of the previous ITL file along with the music files you backed up? If so, post back and we can go from there.

ITunes no longer finds music on another PC upgraded to Windows 8

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