ITunes no longer opening after last update.
ITunes not opening after last update on my main user. Second user is fine however accesses different library.
Computer freezes when attempting to open ITunes. Have also searched for the sync services file but is not located under reveal in folder or go to options.
Apologies I am not the best tech savy person and have read other posts trying to solve the problem. Other posts asked for the following reports.
Any assistance would be greatly appreciated - we are an apple household and this is effecting everything!
Log List ITunes
8/06/2014 2:39:28.757 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Spawned and waiting for the debugger to attach before continuing...
8/06/2014 8:51:05.999 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[3827]) Exited: Terminated: 15
8/06/2014 9:04:40.000 pm kernel[0]: hfs: mounted iTunes on device disk3s2
8/06/2014 9:04:40.513 pm mds[40]: (Normal) Volume: volume:0x7fd43483dc00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes
8/06/2014 9:06:34.278 pm sudo[3918]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.yTVHam/Scripts/com.apple.pkg.iTunesX.tO4vG4 ; USER=mel ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
8/06/2014 9:06:46.629 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Exited with code: 1
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:11:05.077 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[4118]) Exited: Terminated: 15
I was unable to find anything starting with iTunes under User Diagnostic Reports however located several starting with CFPREFSD, this was the latest one
Process: cfprefsd [4137]
Path: /usr/sbin/cfprefsd
Identifier: cfprefsd
Version: 855.16
Code Type: X86-64 (Native)
Parent Process: launchd [281]
Responsible: cfprefsd [4137]
User ID: 502
Date/Time: 2014-06-08 21:11:04.973 +1000
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Crashed Thread: 2 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010e0c3000
VM Regions Near 0x10e0c3000:
Dispatch continuations 000000010d800000-000000010e000000 [ 8192K] rw-/rwx SM=PRV
--> mapped file 000000010e083000-000000010e1be000 [ 1260K] r--/rwx SM=COW /Users/USER/Library/Preferences/*/*.plist
MALLOC_LARGE 000000010e1be000-000000010e2f9000 [ 1260K] rw-/rwx SM=PRV
Thread 0:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f0bc662 kevent64 + 10
1 libdispatch.dylib 0x00007fff963fc421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff963fc136 _dispatch_mgr_thread + 52
Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
1 libdispatch.dylib 0x00007fff964047da _dispatch_sigsuspend + 21
2 libdispatch.dylib 0x00007fff964047c5 _dispatch_sig_thread + 45
Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
0 libsystem_platform.dylib 0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
1 libxpc.dylib 0x00007fff907cf81e xpc_data_create + 82
2 com.apple.CoreFoundation 0x00007fff90641386 -[CFPDSource acceptMessage:] + 806
3 com.apple.CoreFoundation 0x00007fff90648d67 __handle_synchronize_message_block_invoke + 215
4 com.apple.CoreFoundation 0x00007fff9063fc1a __90+[CFPDSource withSourceForDomain:forRemoteClient:inContainer:user:byHost:managed:perform:]_b lock_invoke_2 + 42
5 libdispatch.dylib 0x00007fff963fd1bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff963fa28d _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff963fc082 _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff963fd177 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff998cfef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff998d2fb9 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x000000010e1be040 rbx: 0x00007f9bb24043d0 rcx: 0x0000000000000010 rdx: 0x00000000000fa5fc
rdi: 0x000000010e1fe010 rsi: 0x000000010e0c2fd0 rbp: 0x000000010d7294b0 rsp: 0x000000010d7294b0
r8: 0x0000000000000003 r9: 0xfffffffef1e41fff r10: 0x00007f9bb2404210 r11: 0x000000000013b040
r12: 0x000000010e1be000 r13: 0x00007f9bb2504b40 r14: 0x000000010e083000 r15: 0x000000000013a60c
rip: 0x00007fff982c80de rfl: 0x0000000000010202 cr2: 0x000000010e0c3000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d5d9000 - 0x10d5d9fff cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
0x7fff6eedc000 - 0x7fff6ef0f817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8cc03000 - 0x7fff8cc2cff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8ee44000 - 0x7fff8ee4bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8ef27000 - 0x7fff8ef2bff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8f0a1000 - 0x7fff8f0a5ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff8f0a6000 - 0x7fff8f0c2ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f626000 - 0x7fff8f637ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8f638000 - 0x7fff8f686fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8f879000 - 0x7fff8f894ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8fb06000 - 0x7fff8fb09ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff8fb0a000 - 0x7fff8fb0bffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8fb2e000 - 0x7fff8fb33ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff904b0000 - 0x7fff90695fff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff907cd000 - 0x7fff907f1fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff90e2c000 - 0x7fff90e2dff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff912c0000 - 0x7fff912c1ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff928cb000 - 0x7fff928d5fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff9342b000 - 0x7fff9343cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff935ac000 - 0x7fff935b3ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff94021000 - 0x7fff94048ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff94904000 - 0x7fff9490bff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff94d40000 - 0x7fff94eedf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff94eee000 - 0x7fff94ef3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff94f28000 - 0x7fff94fb1ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff9510d000 - 0x7fff9510dff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff95121000 - 0x7fff95122fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff9551f000 - 0x7fff95546ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff957eb000 - 0x7fff959a3ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff95bf4000 - 0x7fff95bf6ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff95c26000 - 0x7fff95c68ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff96057000 - 0x7fff9605ffff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff963f9000 - 0x7fff96413fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff96414000 - 0x7fff9641dff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff96a20000 - 0x7fff96a21ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff982c4000 - 0x7fff982caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff99815000 - 0x7fff99867fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff998cd000 - 0x7fff998d4ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff9996e000 - 0x7fff9996fff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x7fff99c2c000 - 0x7fff99c5bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9a11e000 - 0x7fff9a120ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6540
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 28.4M
MALLOC (admin) 16K
STACK GUARD 12K
Stack 65.1M
VM_ALLOCATE 28K
__DATA 1080K
__LINKEDIT 66.2M
__TEXT 8872K
__UNICODE 544K
mapped file 1260K
shared memory 4K
=========== =======
TOTAL 179.2M
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
USB Device: Hub
USB Device: 1861
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iPhone
USB Device: MFC-J6910DW
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1
Also located,
Diagnostic Messages
Powerstats for: iTunesHelper
com.apple.iTunesHelper 11.2.2 (11.2.2) <D9314C39-EAF4-37E6-B8D8-2731175CD7B2> /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
Powerstats for: iTunes
...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
Please help me!
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hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
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are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
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hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
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hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
Itunes won't open after McAfee update
I have always had a problem opening itunes unless I disabled McAfee. Since the new McAfee update I cannot disable it or open itunes. After clicking on my itunes icon the computer freezes up and I have to manually turn the whole thing off and turn it on manually. Help!
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
Mail will not open after last update?
After installing the OS update today, Mail will no longer open. Has anyone else had this experience?
Which OS update? Which version of OS X are you running? Which model macBook Pro do you have? What happens when you try to open Mail?
Clinton -
ITunes will not open after (12) update!!!!!!!
Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
Win XP SP3 32biti had almost same issue on Windows RT 8.1
i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
i sorted out myself issues they are ,
C:\Program Files\Common Files\Apple folder &
C:\ProgramData\Apple &
C:\ProgramData\Apple Computer cannot be deleted
thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
so i moved undeletable folders with all subfolders to desktop and run installation of itunes12.0.1.26
all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop . -
Cbc.ca comments section does not open after last update on mac
The above website has a comments section into which one can login to.
After the last update this part of that page is not appearing.
I have checked everything I can think of including shutting off my firewall etc.
I get it as normal on Safari as I did on Firefox before the update.
I am running OS10.7.5 on a MacBook ProThe comments display fine on my system.
Can you post what you see starting at the same spot?
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
Itunes does not open after an update
I was prompted by itunes for an update and i did. Now Itunes does not open. it say "itunes library itl file cannot be found or created. The default location for this file is in the itunes folder in the Music folder. Has anyone else encounter this problem. thanks
Worked for me. Could not uninstall Apple Mobile Device but continued in this order. Rebooted and reinstalled iTunes.
All of my Library was restored.
Running Vista Ultimate. -
CD Spanning no longer working after last update
I was able to burn an audible audiobook that spanned several CD's before the last update, now the burn stops with the first CD and completes. No error, it just burns the first 59 minutes of the playlist.. This is very annoying...
Mr. HouseSettings > General > Reset > Reset Network Settings.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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