ITunes no longer recognizes my 3rd gen or 5th gen Nano.
Constant restore, uninstall/reinstall, etc. Nothing working! Windows 7 operating system. All was fine before latest iTunes update Mon. 11/11.
Hello there oldnanouserdan,
It sounds like your iTunes is not recognizing either of your iPod Nanos. I recommend this troubleshooting assistant for your iPod if you have already restarted your computer:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
If the issue persists I would then try the steps in this article:
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/#
Thank you for using Apple Support Communities.
Regards,
Sterling
Similar Messages
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Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian -
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I have had 3 iOS devices connecting to iTunes on Windows for more than 4 months. For some reason iTunes no longer recognizes my iPhone 4. My iPad and iPhone 4S still work as they should. Windows sees the iPhone 4, but it never shows up in iTunes. I followed the advice for getting services restarted in Windows, but since it's only one device that's an issue I'm thinking there may be an issue in the iPhone 4. Ideas?
try this, it worked for me...
http://support.apple.com/kb/TS1538 -
I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it. Any ideas? I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.
Looks like its fixed. I am syncing it now. A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well. My old phone is now an 8 gig ipod. the books app no longer works and that *****.....but better than nothing...
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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
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B-rock -
I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives? How do I get iTunes to show the device?
With iOS 7, the "call Decline" button is only available when the phone is awake. To decline a call when the phone is asleep, simply tap the On/Off button.
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Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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Itunes no longer recognizes my iphone since updating
Itunes no longer recognizes my iphone since updating. Can you help me, please ?
Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
My Itunes no longer recognizes any of my devices.
After the latest iTunes upgrade. iTunes no longer recognizes any of my devices. Anyone know why?
Hi 1MVG1,
If you are having issues with your devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
updated to ios 6.1.5 yesterday
itunes no longer recognizes any ipod
now only shows the "wishlist" button where the "ipod" button used to be in order to sync with itunes.
any help?it is itunes version 11.1.4.
I have tried three different ipods and none are recognized by itunes... -
My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
for the first time i want to sync music from the itunes on my desktop to my iPod touch 5th gen. it kept taking forever to back up! is backing up needed? all i wanna do is sync the music and the back up is taking way too long....
i have not yet until now tried to sync music to this ipod touch it always syncs music on to my ipod classic..please please help me! im dying to have music on this ipod touch...It depends how much you have to backup..
You could also have a problem.
Is any progress showing?
How long as it been backing up?
Any other text in the status bar in addition to saying backing up? -
I just updated iTunes to the 11.1.4.62 (as the pop up directed me to) on my Windows 8 machine. As a result iTunes will no longer recognize my 5th generation Ipod Nano (yes two). I receive a pop up saying "Ipod has been detected but could not be identified properly" I've followed the recommendations seveal times: a) disconnected and reconnected. b) rebooted computer c) unistalled and reinstalled iTunes d) tried different cables e) tried different USB porst f) rebooted Ipod.... the window keeps popping up like a middle finger (you get the point)
iTUnes WILL however, recognize my 4th gen Nano and my 80gb Video (classic) without problem
Needless to say, I'm frustrated and ticked off over all of this wasted time.
Anyone solved this issue yet?
Any good suggestions?
Please advise
Kindest regards,c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
I have searched and not found this exact problem on any of the forum pages. My computer (PC) recognizes my iPod as an external USB drive. It is completely charged up (from the AC power). No error messages. Screen shows the "updating - do not disconnect symbol" constantly while docked but the pod does not show up in iTunes at all. I can get the main screen (menu) page by disconnecting the USB device through Windows, but when I try to select any of my data on the pod it shows nothing downloaded on the device. I've tried everything in the support section (most recent version of iTunes, checked that iPod service is running, reinstalled the COM interface for iPod service, deleted and reinstalled iTunes, etc. As a final resort, I "restored" the pod to factory settings using iPod Updater, but no joy...To say I'm unhappy is putting it mildly. Any suggestions before I jump out a window or something????
Pentium III Windows XPSorry for the curt/short explanations, but I am very frustrated.
My computer recognizes my iPod. iTunes does not.
iTunes does not recognize my other nano (2gb) or my friends shuffle. However, when my friend's shuffle is plugged into the computer, the iTunes window will pop up though I still can't see the actual device. On my nano and video, iTunes does not pop up.
In response I have...
I have reset my iPod.
*no luck
I have uninstalled an reinstalled the program 5-8x.
*no luck
I have run Spybot and Ad-aware just in case.
*no luck
I have changed the power management on my USB hubs.
*no luck
I have specified and changed the letter pathway of not only my iPod but my other usb peripherals.
*no luck
I have "reinstalled" the COM Interface about 5x after various changes.
*no luck
I have downloaded the recent iPod updater and that dealt with my iPod JUST FINE and then ran iTunes.
*no luck
I have selectively chose the with processes are on the startup.
*no luck
but for good measure, here are the processes running right now:
taskmgr.exe
svchost.exe
firefox.exe
Zboard.exe
qttask.exe
alg.exe
ctfmon.exe
lsass.exe
services.exe
winlogon.exe
csrss.exe
smss.exe
explorer.exe
iPodservice.exe
zboardtray.exe
spoolsv.exe
iTunesHelper.exe
wdfmgr.exe
Programs like Anapod recognize my iPod. They both mount and execute processes just fine.
Can anyone help me here??
hp pavillion zd7360us Windows XP Pro iPod Video 60 GB and iPod Nano 2GB
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