ITunes no longer syncs with Outlook

Hi, I'm doing research on behalf of a client....
He's running Win7 Pro x64, Outlook 2010, iTunes 10.7, iOS 6 on both his new iPhone 5 and iPad 2 wifi only model.
He has a strange hybrid exchange going on in his office; his former IT provider never fully set it up, so he's using exchange for calendar & contacts, but email is POP.
For several years, he's happily been using iTunes to sync his calendar & contacts with Outlook.
That recently stopped working, and it seems like it must have been caused by either iTunes 10.7 and/or iOS 6.
What happens now when we plug either device into his desktop is it starts the sync process, says it's syncing calendars or contacts (step 2 of 6) and goes no further; it will sit there for as long as you let it with the little bar spinning, making you think it's working, but nothing ends up happening. iTunes does not freeze and otherwise works normally.
Here are a few of the steps I've tried to make iTunes sync his data with Outlook:
- Repaired .PST file, found & fixed errors.
- Repaired .OST (exchange cache on computer) file, found and fixed errors.
- Repaired Office software itself.
- Completely removed all Apple software and reinstalled iTunes.
- Forced sync
- Tried removing calendars & contacts from iPhone & iPad and forcing a sync.
- Deleted iDevice backup from within iTunes & tried a sync.
When I uncheck the Outlook sync options in iTunes, the sync completes successfully. So clearly there's a big issue with the Outlook sync component here.
Does anyone have any insight at all as to how we can solve this?
At this point I'm working on moving him entirely to Exchange so that everything will sync wirelessly over Activesync, but that's going to be more expensive and involved than getting iTunes to work like it used to .
Thank you

Have you tried this article: http://support.apple.com/kb/HT1692

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